Ratings based on 568 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, conveniently close to Madrid airport

Posted Oct 16, 2017
Pros: So close to the airport
Cons: N/A
Location: It's walking distance to almost everything.
Had an excellent stay. Staff was extremely friendly. Room was great. Free street parking was available. Hotel bar was great. Hotel lobby helped us pick out a great spot for dinner. Will definitely come back for another stay.
4 out of 5
by Virginia

Posted Jun 26, 2017 on Hotels
nice hotel, nothing, no bistros, shops, not even a metro nearby - lived in taxis
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel for one night

Posted Apr 24, 2017 on Orbitz
Hotel is in a residential area nothing is nearby. Spy and Jim are very nice but other than breakfast buffet restaurant was just ok very basic food. The worst part is the AC in the rooms very difficult to figure out how to use and wasn't working properly
5 out of 5
by Héctor

Posted Apr 19, 2017 on Hotels
It was amazing
4 out of 5
by Steven

This traveler left a rating score only Posted Apr 15, 2017 on Hotels
5 out of 5
by Héctor

Convenient and gran hotel !!!!

Posted Mar 30, 2017 on Hotels
Very nice hotel !!! Great Service !!
5 out of 5
by Ian

Mid March stopover

Posted Mar 24, 2017 on Hotels
Convenient location and comfortable accommodation- would stay here again
4 out of 5
by varun raj

This traveler left a rating score only Posted Mar 11, 2017 on Hotels
5 out of 5
by gayle

Posted Jan 16, 2017 on Hotels
The only thing about the hotel is didn't like no English TV programmes and we couldn't change the language,
4 out of 5
by Joan

Clean, modern hotel.

Posted Jan 1, 2017 on Hotels
I was having a rest to break my journey from New York, so I was a bit jet lagged and tired. I stayed in the room most of the time, so didn't experience much. I did have a very nice snack in the cafe area.