Exterior
Check availability

Reviews of Fiesta Inn Ciudad Obregon

3.5 out of 5
Fiesta Inn Ciudad Obregon
Ave Miguel Aleman 755 Norte, Cajeme, SON

Reviews

8.4

Very Good

Rating 10 - Excellent. 344 out of 693 reviews" "
Rating 8 - Good. 209 out of 693 reviews" "
Rating 6 - Okay. 86 out of 693 reviews" "
Rating 4 - Poor. 31 out of 693 reviews" "
Rating 2 - Terrible. 23 out of 693 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

gabriela, goleta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2024
Response from Gerente de servicio a huéspedes. on Mar 25, 2024
Buenas noches, apreciable huésped:Es un gusto para nosotros que haya disfrutado su estancia y hallamos cumplido con sus expectativas. La esperamos pronto de regreso en esta su segunda casa, estamos para servirle.Saludos.

10/10 Excellent

silviasmac

Stayed 1 night in Mar 2024
Response from Gerente de servicio a huéspedes. on Apr 8, 2024
Buenos días, apreciable huésped:Agradecemos el tiempo que se dio para hacernos llegar su evaluación, es un gusto para nosotros saber que cumplimos con sus expectativas. La esperamos de vuelta en esta su segunda casa, estamos para servirle.Saludos.

10/10 Excellent

Aaron

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very good property is to access everywhere
Stayed 5 nights in Mar 2024
Response from Gerente de servicio a huésped. on Mar 13, 2024
Good morning, Mr. chamorroFirst of all, we hope you are feeling well and we appreciate your comment.We invite you again to visit us and we make ourselves as available as possible.Greetings.

8/10 Good

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice facility overall. Rooms need to be updated. Not at the highest level of excellence.
Stayed 3 nights in Feb 2024
Response from Guest service manager on Feb 26, 2024
Hello, dear guest:Thanks so much for your comments. These are very important to improve the quality of our service. We hope to see you back soon, we are here to serve you.Best regards.

8/10 Good

Mireya

Stayed 2 nights in Feb 2024
Response from Gerente de servicio a huéspedes. on Mar 21, 2024
Buen día, apreciable huéspedes:Es un gusto para nosotros que haya disfrutado su estancia, esperamos tenerlo pronto de regreso en esta su segunda casa, estamos para servirle.Saludos.

2/10 Terrible

Guadalupe

quice cambiar el día de la recervacion y no quisieron solo se quedaron con mi dinero ya qe ni pude viajar el día 6 de diciembre se negaron a cambiar el dia
Stayed 1 night in Dec 2023
Response from Gerente de servicio a huésped. on Dec 18, 2023
Buenas tardes, apreciable huésped:Le ofrezco una disculpa por la situación que indica, desafortunadamente su reserva venia prepagada directamente en la la pagina de Expedia, cuando es así el contacto directo es con Expedia y ellos nos contactan para realizar la solicitud de cancelación. Estaremos atento a sus comentarios para cualquier aclaración. Saludos.

4/10 Poor

Abraham

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
To begin, you have to sign in on an ipad. Its very impersonal and locks up. Then the room is very outdated. From floors, paint, fixtures and doors.
Stayed 1 night in Nov 2023
Response from Guest service manager. on Dec 2, 2023
Good day, dear guest:We are apologize for this situation, this comments are very important to incrose our quality in the service. We hope it gives us an opportunity to change the perspective towards us. Best regards.

4/10 Poor

HECTOR

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff the are to rude they told me you don't have food and your resevation they don't know if i have money to buy
Stayed 1 night in Oct 2023
Response from Guest service manager. on Nov 4, 2023
We are going to review this situation, the hotel , the hotel will follow up. We apologize for the inconvenience. Best regards.

10/10 Excellent

Dulce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, great access and near several amenities.
Stayed 1 night in Oct 2023
Response from Guest service manager. on Nov 2, 2023
Thanks for your comments, we are waiting for you in your next trip to the city.Best regards.

8/10 Good

Evangelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Gerente de servicio a huésped. on Oct 31, 2023
Buen día, apreciable huésped:Es un gusto haber recibido su evaluación, esperamos tenerlo pronto de regreso. Estamos para servirle.Saludos.

2/10 Terrible

Luis

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Reservé dos habitaciones matrimoniales y me dieron dos twin. El internet es pésimo y mi teléfono del cuarto no funciona. No creo que valga USD 80 la noche y tampoco refleja la imagen que uno tiene de Grupo Posadas.
Stayed 1 night in Oct 2023
Response from Gerente de servicio a huésped. on Oct 28, 2023
Buenos días, apreciable huésped: Nos apena de sobremanera los comentarios que nos hace llegar, estos son muy importantes para nosotros para así mejorar la calidad en nuestro servicio. Esperamos nos de una segunda oportunidad para cumplir sus expectativas. No dude en contactarnos, estamos para servirle.Saludos.

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Gerente de servicio a huésped. on Aug 29, 2023
Buenas tardes, apreciable huésped:Es un gusto que haya disfrutado su estancia con nosotros, la esperamos pronto de regreso en esta su segunda casa. Estamos para servirle.Saludos.

10/10 Excellent

Jorge Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities
El hotel necesita remodelaciones en sus habitaciones
Stayed 1 night in Aug 2023
Response from Gerente de servicio a huésped. on Aug 15, 2023
Buen día, apreciable huésped:Es un gusto para nosotros que hayamos cumplido con sus expectativas, esperamos tenerlo de regreso en esta su segunda casa. Estamos para servirle. Saludos.Atentamente: Gerente de servicio a huésped.

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Guest service manager. on Jul 26, 2023
Hello, Mr. Giuseppe:Thanks for your comments. We are waiting for you in your next trip to the city.Best regards.

10/10 Excellent

Pastor

Stayed 1 night in Jun 2023
Response from Gerente de servicio a huésped. on Jul 15, 2023
Buen día, apreciable huésped:Es un gusto para nosotros que haya disfrutado su estancia. Esperamos tenerlo de regreso en esta su segunda casa. Estamos para servirle.Saludos.

10/10 Excellent

Perla

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
In general, we had a pleasant stayed but they could use a bigger parking area.
Stayed 3 nights in May 2023
Response from Guest service manager. on Jun 4, 2023
Hello dear guest:Thanks for your comments, these are very important to improve our service. We are waiting for you in your next trip to the city.Best regards.

8/10 Good

Elisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hair dryer did not worked, also some of the lights in the room did not worked. The staff were amazing! Very kind and professional
Stayed 2 nights in May 2023
Response from Guest service manager. on May 30, 2023
Thanks for your comments, these are very important to improve our service. We are waiting for you in your next trip to the city.Best regards.

8/10 Good

Genaro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay i will recommend 😀
Stayed 3 nights in May 2023
Response from Guest service manager. on May 27, 2023
Dear guest:Thanks for your comments.We area waiting for you in your next visit to the city. Best regards.

6/10 Okay

Blanca

Traveled with family
Liked: Cleanliness, staff & service
This is an old Hotel. It’s clean, but very basic. Next time I will stay in holiday inn next to fiesta inn. I mean, there isn’t many choices to choose in Ciudad Obregón .
Stayed 2 nights in Apr 2023
Response from Gerente de servicio a huésped. on Apr 24, 2023
Buenas tardes, apreciable huésped:Le ofrezco una disculpa por los inconvenientes que me indica, nos gustaría nos de una oportunidad de mejorar su experiencia con nosotros.Estamos para servirle. Saludos.

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2023
Response from Gerente de servicio a huésped. on Apr 13, 2023
Buen día, apreciable huésped:Es un gusto que hayamos cumplido con sus expectativas estamos para servirle, lo esperamos en su próxima visita a la ciudad.Saludos.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Gerente de servicio a huésped. on Mar 30, 2023
Buenas tardes, apreciable huésped:Es un gusto que haya disfrutado su estancia con nosotros, estamos para servirle. Lo esperamos pronto de regreso a esta su segunda casa. Saludos.

10/10 Excellent

Ricardo A.

Stayed 1 night in Mar 2023
Response from Gerente de servicio a huésped. on Mar 30, 2023
Buenas tardes, apreciable huésped:Es un gusto que haya disfrutado su estancia con nosotros, estamos para servirle. Lo esperamos pronto de regreso a esta su segunda casa. Saludos.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Gerente de servicio a huésped. on Mar 17, 2023
Buen día, apreciable huésped:Es un gusto para nosotros que hayamos cumplido con sus expectativas. Esperamos tenerlo nuevamente con nosotros en esta su segunda casa.Estamos para servirle.Saludos.

8/10 Good

ELIA, Rio Rico

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I actually miss the coffee maker in the rooms.
Stayed 1 night in Mar 2023
Response from Guest service manager. on Mar 13, 2023
Good day, dear guest:Thanks for your comments that always are important to improve our service, we are working in resolve the situation that comment. We are waiting for you in your next visit to the city.Best regards.

8/10 Good

Lorena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Gerente de servicio a huésped. on Mar 8, 2023
Buen día, apreciable huésped:Es un gusto para nosotros que nos haga llegar su evaluación sobre su estancia con nosotros, esto nos sirve para mejorar la calidad en nuestro servicio. Si lo desea puede hacernos llegar al correo gshficdo@posadas.com sus comentarios sobre su estancia.Lo esperamos pronto de regreso.Saludos.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in,
Stayed 1 night in Mar 2023
Response from Guest service manager. on Mar 7, 2023
Good day, dear guest:Thanks for your comments. We are waiting for you in your next visit to the city. Best regards.

8/10 Good

Jilma, Santa Fe Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Gerente de servicio a huésped. on Mar 24, 2023
Muchas gracias por su evaluación. Esperamos tenerlo pronto de regreso en esta su segunda casa.Saludos.

6/10 Okay

Katrina

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Housekeeping failed us in terms of lack of hand towels, face towels, coffee and no hair dryer. I had to ask for these things many times. Hairdryer never came.
Stayed 2 nights in Feb 2023
Response from Guest service manager. on Feb 8, 2023
Good day, dear guest:Thanks for your comments these are very important to us to improve out in quality in the service. We are waiting for you in your visit to the cityto change our expectativ about us.Best regards.

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Gerente de servicio a huésped. on Mar 6, 2023
Buen día, apreciable huésped:Es un gusto que hayamos cumplido con sus expectativas. Esperamos tenerla con nosotros en esta su segunda casa.Estamos para servirle.Saludos.

8/10 Good

Fidel Camacho

Traveled with family
Liked: Cleanliness, staff & service
Good place to stay
Stayed 1 night in Jan 2023
Response from Guest service manager. on Jan 6, 2023
Good day, dear guest:Thanks for your comments. We are waiting for your in you next visit to the city. Best regards.

10/10 Excellent

Iliana Jaime, Fresno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Response from Guest service manager. on Jan 6, 2023
Good day, dear guest:Thanks for your comments. We are waiting for you in your next visit to the city. Best regards.

10/10 Excellent

Leslie, Las Vegas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in. My reservation dropped almost immediately and i was in my room in a mater of minutes.
Stayed 1 night in Dec 2022
Response from Guest service manager. on Jan 6, 2023
Good day, dear guest:It is a pleasure that we have met your expectations. We are waiting for you in your next visit to the city.Best regards.

10/10 Excellent

Ana

Stayed 2 nights in Dec 2022
Response from Gerente de servicio a huésped. on Dec 30, 2022
Apreciable huésped:Es un gusto que hayamos cumplido con sus expectativas, estamos para servirle. Lo esperamos en su proxima visita a la ciudad.Saludos.

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the fact that I asked for ice and I got a bucket of ice!!!! And I did complementary water daily except for one day.
Stayed 6 nights in Dec 2022
Response from Guest service manager. on Dec 27, 2022
Good day, dear guest:Thanks for your comments. We are waiting for you in your next visit to the city.Best regards.

10/10 Excellent

David

8/10 Good

Roxanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice hotel. No breakfast included. Had a restaurant on-site but it was very expensive. Taco Taco is a great place to eat. The Pemex gas station 2 blocks down the street on C. Cajeme tried to scam us by saying our credit card wouldn't go through on their machine. We think he just wanted to get us flustered so we wouldn't notice he was charging 200 more pesos than what was showing on the gas pump. Once we pointed out the discrepancy things went as they should.
Stayed 1 night in Dec 2022
Response from Guest service manager. on Dec 21, 2022
Good day, dear guest:Your comments are very important to improve our service. We are waiting for you in your next visit to the city.Best regards.

10/10 Excellent

Warren, Bernalillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and reasonably priced
Stayed 1 night in Nov 2022
Response from Guest service manager. on Nov 29, 2022
Thanks for your comments, we are waiting for you in your next visit to the city.Best regards.

6/10 Okay

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2022

6/10 Okay

ALDO

Stayed 1 night in Oct 2022
Response from Gerente de servicio a huésped. on Oct 31, 2022
Apreciable huésped:Agradecemos que se haya tomado el tiempo para hacernos llegar su comentario, nos gustaría que nos dé la oportunidad para cambiar esta perspectiva sobre nosotros. Lo esperamos pronto de regreso con nosotros. Saludos.

10/10 Excellent

Fernando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Gerente de servicio a huésped. on Oct 24, 2022
Buenas tardes, Es un gusto cumplir con sus expectativas, lo esperamos pronto de regreso con nosotros.Saludos.

6/10 Okay

Maria

Liked: Staff & service
Stayed 5 nights in Sep 2022

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel
Stayed 1 night in Sep 2022
Response from Guest service manager. on Oct 3, 2022
Dear guest,Thanks for your comments. We are waiting for you in your next trip to the city.Best regards.

10/10 Excellent

daniel

Traveled with partner
Liked: Cleanliness, staff & service
Very nice stay at the Fiesta Hotel.
Stayed 2 nights in Aug 2022
Response from Guest service manager. on Aug 15, 2022
Hello, Dear guest: Thanks for your comments. We are waiting for you in your next visit to the city. Best regards.

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Aug 2022

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
limpio pero las camas muy chicas
Stayed 1 night in Jul 2022
Response from Gerente de servicio a huésped. on Jul 31, 2022
Apreciable huésped, Agradecemos sus comentarios que siempre son importante para nosotros para así mejorar nuestros servicios. Esperamos tenerle nuevamente con nosotros. Saludos.

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jun 2022
Response from Gerente de servicio a huésped. on Jun 14, 2022
Buenos días, Apreciable huésped, agradecemos sus comentarios que siempre son importante para nosotros. La esperamos pronto de regreso. Saludos.

10/10 Excellent

Elisa

Stayed 1 night in Apr 2022

10/10 Excellent

Dimitri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good. No problems with anything. Will book again
Stayed 3 nights in Mar 2022
Response from Guest service manager. on Apr 13, 2022
Hello, dear guest: Thanks for your comments. We are waiting for you in your nex visit to the city. Best regards.

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff were very friendly and helpful will definitely stay there when travelling through.
Stayed 1 night in Apr 2022
Response from Guest service manager. on Apr 4, 2022
Thanks for your comments, we are waiting for you in your next trip.