Ratings based on 119 Verified Reviews

3.9 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal

15 mins walk to uclm. At historical center

Posted Feb 15, 2017
100m from Mercadona which is a medium size grocery store with good prices and variety of fruits, some local restaurants and bars are proximal. It does NOT have gym or any recreational facility. VERY limited Chanel lineup, 6 local channels, Bloomberg and other business networks are only English channels, rest is Spanish.
Comment from Hotel Management
Feb 18, 2017 by Federico Madrid. Director, Hotel Management
Estimado Luis, Queremos agradecer sus comentarios. Efectivamente, estamos en el centro de la ciudad. Area comercial, Mercadona, Ayuntamiento y calle peatonal. Tomamos nota de su recomendación sobre más canales en ingles. Un cordial saludo
4 out of 5
by A verified traveler

Would Stay Here Again

Posted Sep 25, 2016 on Hotels
Very Central location and with an underground secure car park at a reasonable price {not suitable for cars with a top box due to lift height}. The hotel is of good quality and is a comfortable place to stay. Would stay there again.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Sir/Madam, thank you very much for the comments about the Hotel. We are very pleased to read your opinión about the service and the location. Do we expect to receive you again next time you visit our City. Best Regards
4 out of 5
by Dawn from England

Stay over in Cuidad Real

Posted Jun 4, 2016 on Hotels
Central for good quality shops, cafes ,and restaurants Hotel within main centre , quiet no external noise
4 out of 5
by A verified traveler

Good location Nice room

Posted May 8, 2016 on Hotels
The Hotel is located right in the middle of city and has a parking.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Central Location and Good Rates

Posted Jan 8, 2016
Pros: It is quiet and centrally located.
Cons: The check in process
Location: There is not much to do nearby because Ciudad Real is a mundane place.
I had a good experience, but nothing exceptional, but for the price it worked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 26, 2015
Great place to stay- very central to the main plaza in Cuidad Real
Comment from Hotel Management
Dec 7, 2016 by G.Manager, Hotel Management
Dear Sir/Madam, thank you very much for the comments about us. We really appreciate them. Do we expect to receive you again at the hotel. Best Regards
5 out of 5
by A verified traveler

Great location - cheap taxi ride from station

Posted Sep 15, 2013 on Hotels
Easy check in and good location for pre uni stay
3 out of 5
by A verified traveler

Car lift - another first for me!!

Posted May 14, 2013 on Hotels
Finding the hotel took about 30 minutes - it was in a pedestrian precinct. Would not have found it had we not asked a policeman standing at the end of the street. Then the fun began. To get to the underground parking we had to go down in a ¨car-lift¨, which was not good. The buttons had no illumination and we must have been in there about 10 minutes. Coming out was almost as bad. Space was so tight, it was necessary to reverse into the ¨car-lift¨. Never again!! No facilities in the hotel, but the breakfast was excellent.
4 out of 5
Recommended
for Everyone
by Jen from Berkshire, UK

Very welcoming and friendly hotel

Posted Apr 8, 2013
Pros: In the middle of town, near the main square and shops.
Cons: On this visit, being next to the lift was a problem, also the shower not thought out properly.
Location: Cuidad Real has a wealth of shops, restaurants and cafes, with trains and buses to many tourist places. A small, friendly town with an amazing clock.
I had a room next to the lift (somebody has to) and it was noisy but bearable. The shower cubicle (no bath) was of bad design, to use it normally would flood the room, making the floor very slippery and dangerous. The shower head faced the shower curtain which was not big enough for the job. Putting the shower head on one of the side walls would probably fix the problem. I would've appreciated spare blankets in the room, as I was very cold at night. The reception team went the extra mile to find out train times for a trip I wanted to do; they were brilliant. The cleaning team did an excellent job keeping my room fresh and clean.
4 out of 5
by Donald Pace Bonello

Unsatisfactory

Posted Oct 19, 2012 on Hotels
Air conditioning not functioning - was told that at this time of the year the hotel puts the A C off. Bar & Restaurant closed. Bar which was also used at a lounge was ONLY available up to 11 pm after which we had to leave.