Ratings based on 102 Verified Reviews

4.4 out of 5
88% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Doha, Qatar

Amazing sulphur spas as well as outdoor pools

Posted Jul 2, 2017
Very impressed with the hotel great location in the mountains but 30 mind from Siena or Grossoto.
4 out of 5
by abdulrhman

This traveler left a rating score only Posted May 14, 2017 on Hotels
5 out of 5
for Everyone
by A verified traveler

The best place

Posted Sep 29, 2016 on Orbitz
It was very clean the rooms are very nice anda with good space, the spa and the gym was very nice.....and the manager was a very nice person that help the turis all time.. I will be back as soon as possible...
5 out of 5
by A verified traveler

Posted Sep 25, 2016 on Hotels
Picked this hotel as it was a half way point between Pisa and a villa. The 3 nights were a very pleasant stay. Great food and spa. Hotel staff were very attentive.
5 out of 5
for Everyone
by A verified traveler from california

Nothing else like it anywhere in the world!!

Posted Aug 11, 2016 on Orbitz
Loved the facilities. People were terrific!! Beautiful location
5 out of 5
by William from Temecula

Posted Oct 25, 2015 on Hotels
Very nice resort. Great recommendations from staff for local restaurants!
1 out of 5
by A verified traveler

Sleeping on the M25

Posted Oct 22, 2015
Pros: nothing
Cons: move it to a 'tranquil' location & don't charge ridiculous prices at the bar.
Location: if you like looking at cranes and building works then this is the place for you.
Described as tranquil this was anything but. Apparently the hotel was fully booked and thus we were allocated the room located at the front of the hotel which was feet away from the main road. Due to arriving at 8pm after searching for alternative accommodation we realised it was too late to relocate and rather than sit in a room where we had to raise our voices so as to hear each other we went to the hotel bar. Considering the hotel was 'fully booked' there were three people in the bar, it was just before 10pm! Yes the room was decorated very nicely but this was the only nice thing about this awful stinking inconsiderate hotel. The door to the outside balcony did not lock and looking out on a main road, where they're building a new fairway/bridge is not my idea of a relaxing and tranquil stay. We left the next morning and drove up to the beach past Pisa and spent our final day of our trip relaxing on the beach. The hotel should not be allocating anyone to those rooms at the front. I would not be surprised that they do this to make more money as people leave early and thus the rooms an be re-let. The word disappointing is insufficient to describe how we felt about this 1960's motorway hotel.
4 out of 5
by Dmitry

This traveler left a rating score only Posted Sep 26, 2015 on Hotels
5 out of 5
by Sarah

Excellent service & food

Posted Sep 21, 2015 on Hotels
The staff we superb, spa facilities great & bed super comfy. we had our 4month old baby with us & the staff were very hospitable. This isn't a family place, it's a place for quite & complete relaxation. I wouldn't recommend taking children ( go on your own) in respect of the other quests, however our baby daughter is currently very well behaved & we left the spa or restaurant area if our daughter moaned or cried so I think we treated all the other quests with respect & the hotel staff treated us extremely well!
4 out of 5
by Jun from DC


Posted Jun 25, 2015 on Hotels
Nice clean room, Wifi signal weak .jun