Ratings based on 691 Verified Reviews

4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Minden, NV

Posted Nov 18, 2019
German and his staff were excellent and very helpful.
5 out of 5
by A verified traveler from Clackamas

Posted Nov 13, 2019
Amazing customer service staff was eager and happy to help
Comment from Hotel Management
Nov 17, 2019 by Bree Robinson, Hotel Management
I just wanted to take the time to say Thank You! We really appreciate the feedback. It is extremely important for us to get these surveys from our guests because it gives us the opportunity to go over them with our staff and it helps us improve in training and satisfying our guests like you. Again, thank you!
5 out of 5
by A verified traveler

Posted Nov 12, 2019
will stay there again. very nice place would prefer to stay in am upper floor next time
Comment from Hotel Management
Nov 17, 2019 by Bree Robinson, Hotel Management
I just wanted to take the time to say Thank You! We really appreciate the feedback. It is extremely important for us to get these surveys from our guests because it gives us the opportunity to go over them with our staff and it helps us improve in training and satisfying our guests like you. Again, thank you!
4 out of 5
by A verified traveler from Mountain View

Posted Oct 27, 2019
For the accessible room, there are no grab bars (fixed or moveable) which assist elderly patrons up from the toilet. The rooms ideally should be "accessible" for all. Also, for a guest in a wheelchair, there is no way for them to reach the closet rods, and extremely limited access to them via the wheelchair.
Comment from Hotel Management
Nov 6, 2019 by Bree Robinson, Hotel Management
Please accept our sincerest apologies for any aggravation or inconvenience experienced during your stay with us. Comments from our guests enable us to continually improve and exceed our standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrence. The time taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.
2 out of 5
by A verified traveler

Posted Oct 24, 2019
Comment from Hotel Management
Nov 6, 2019 by Bree Robinson, Hotel Management
Please accept our sincerest apologies for any aggravation or inconvenience experienced during your stay with us. Comments from our guests enable us to continually improve and exceed our standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrence. The time taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.
5 out of 5
by A verified traveler

Posted Oct 21, 2019
Gave toys to the kids! Made our kids day!! Great breakfast
Comment from Hotel Management
Nov 6, 2019 by Bree Robinson, Hotel Management
I just wanted to take the time to say Thank You! We really appreciate the feedback. It is extremely important for us to get these surveys from our guests because it gives us the opportunity to go over them with our staff and it helps us improve in training and satisfying our guests like you. Again, thank you!
5 out of 5
by A verified traveler from slac utah

Posted Oct 19, 2019
the staff are great and so nice and the place is very clean. It just makes the stay so special.
Comment from Hotel Management
Oct 20, 2019 by Bree Robinson, Hotel Management
I just wanted to take the time to say Thank You! We really appreciate the feedback. It is extremely important for us to get these surveys from our guests because it gives us the opportunity to go over them with our staff and it helps us improve in training and satisfying our guests like you. Again, thank you!
5 out of 5
by A verified traveler from Seattle

Posted Oct 16, 2019
Good for Hampton inn. fairly convenient location next to dennys
Comment from Hotel Management
Oct 20, 2019 by Bree Robinson, Hotel Management
I just wanted to take the time to say Thank You! We really appreciate the feedback. It is extremely important for us to get these surveys from our guests because it gives us the opportunity to go over them with our staff and it helps us improve in training and satisfying our guests like you. Again, thank you!
5 out of 5
by A verified traveler

Posted Oct 7, 2019
Comment from Hotel Management
Oct 8, 2019 by Bree Robinson, Hotel Management
I just wanted to take the time to say Thank You! We really appreciate the feedback. It is extremely important for us to get these surveys from our guests because it gives us the opportunity to go over them with our staff and it helps us improve in training and satisfying our guests like you. Again, thank you!
5 out of 5
by A verified traveler

Posted Oct 4, 2019
Comment from Hotel Management
Oct 8, 2019 by Bree Robinson, Hotel Management
I just wanted to take the time to say Thank You! We really appreciate the feedback. It is extremely important for us to get these surveys from our guests because it gives us the opportunity to go over them with our staff and it helps us improve in training and satisfying our guests like you. Again, thank you!