Ratings based on 392 Verified Reviews

3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2017
I stayed here for a couple nights while my apartment was having work done on it, and it fit the bill perfectly for me. It's a well-positioned hotel that may need a little updating in terms of decor, and it's not quite ready for the 21st century in terms of tech (more outlets and a better TV would be great), but everything works as it's supposed to and I found the bed extremely comfortable. The staff that checked me in and out were very accommodating and professional, though the night staff was not as willing to assist me with a question and directed me back to the daytime shift, which is very odd for a hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix AZ

everything was just perfect .

Posted Nov 20, 2017
Pros: We liked everything about the hotel
Location: We were there for the funeral of my husband , but did not have enough time to sight see.
the banquet room the no host bar , the bartender the tables , everything was so well done. We loved the hotel and will certainly stay there on our next visit to Portland.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Nov 12, 2017
Close to two shopping centers and plenty of eateries. Clean rooms
Comment from Hotel Management
Nov 13, 2017 by Tammy Thompson, Hotel Management
Thank you for taking the time to post. We are glad that you enjoyed your time with us and hope you found some great bargains!
3 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Nice quiet hotel

Posted Nov 12, 2017
Pros: It quiet and close to my work.
Cons: The wireless could be improved and more plugs for charging electronics.
Location: Lots of good food and the mall is right across the street.
The location of this hotel is great. There is lots of shopping and places to eat within walking distance.
4 out of 5
by mary

Posted Oct 17, 2017 on Hotels
Staff was amazing and super helpful.
Comment from Hotel Management
Nov 10, 2017 by Tammy, Hotel Management
Dear Mary - We appreciate your comments about our staff. We think they are pretty amazing too! Thank you for your post. We hope you will be our guest again soon!
4 out of 5
by A verified traveler

Posted Oct 17, 2017 on Hotels
Comment from Hotel Management
Nov 10, 2017 by Tammy, Hotel Management
Thank you for taking the time to rate us. We appreciate your business!
4 out of 5
Recommended
for Everyone
by A verified traveler from Otis Orchards WA

Moving our son to Portland.

Posted Oct 14, 2017
We usually stay closer in Portland or downtown but Clackamas was a very good fit this time.
Comment from Hotel Management
Nov 10, 2017 by Tammy Thompson, Hotel Management
Dear Jim - We are glad that we were a good location for your recent visit. We hope your son enjoys the Portland life!
5 out of 5
by Rob

Posted Oct 13, 2017 on Hotels
Room was fine. Small but a couple queens fit ok. No microwave tho.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
Check in was great. I love this hotel. The furniture in the room could use a cleaning. Multiple stains.
4 out of 5
by A verified traveler from Cannon Beach, OR

Not Pet Friendly

Posted Sep 28, 2017
Pros: This was the 3rd event we've held in a banquet room; the open bar rates are quite high and reduced the amount of beverages affordable by our friends.
Cons: Set a refundable pet cleaning fee, collect it and give future pet fee credit. A motor home dump station would have been beneficial too.
It would be more convenient if your advertisements shared the face that pets are not allowed in the hotel. Our tiny little dog stayed in the car quite capably, but there are many who would not do so well. Maybe I missed that detail in the ads.