Interior entrance

Reviews of Ramada by Wyndham Clairmont/Grande Prairie

3 out of 5
Ramada by Wyndham Clairmont/Grande Prairie
7201 99th Street, Hwy 2 at Hwy 43, Clairmont, AB

Reviews

8.2

Very Good

Rating 10 - Excellent. 142 out of 396 reviews" "
Rating 8 - Good. 169 out of 396 reviews" "
Rating 6 - Okay. 57 out of 396 reviews" "
Rating 4 - Poor. 23 out of 396 reviews" "
Rating 2 - Terrible. 5 out of 396 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Dec 2023

10/10 Excellent

Cass

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptional. I’ve never been this far away from home by myself, and right from the start they made me feel welcome and safe. If I’m ever back in Grande Prairie, I won’t stay anywhere else.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 18, 2024
Hello Cass,Thank you for your very kind feedback.It was our pleasure to be at your service.We look forward to seeing you again soon.Dikran..

4/10 Poor

Akash

Business traveler
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from dikranz on Dec 18, 2023
Hello Akash,Thank you for posting a review.. Please accept my apologies for our location not being favorable during your stay.Sincerely,Dikran Z

10/10 Excellent

Cyril

Stayed 1 night in Nov 2023
Response from DikranZ on Dec 9, 2023
Thank you very much for your kind review.We look forward to being at your service again in the near future.Dikran

10/10 Excellent

Glynn T

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite is always good.. people are great
Stayed 4 nights in Nov 2023
Response from DikranZ on Dec 9, 2023
Hello Glynn T,Thank you for your wonderful review. You are also great!Looking forward to seeing you again soon!Dikran

8/10 Good

leah

Liked: Staff & service, property conditions & facilities
Nice beds
Stayed 1 night in Nov 2023
Response from General Manager on Nov 8, 2023
Hi LeahThank you for that great 4 out of 5 rating and for staying with us! Glad to see you found value in our Simmons Beauty Rest beds!Best RegardsMark Butler-Jenkins

6/10 Okay

William J

Stayed 1 night in Oct 2023
Response from General Manager on Oct 27, 2023
Hi WilliamThanks for taking the time to post a review. Would appreciate any additional feedback you may have about your stay, thank you for staying with us!Best RegardsMark Butler-Jenkins

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big suite, clean, friendly staff. My wife loved the big jet tub.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 27, 2023
HI GlenGlad to hear you enjoyed your stay and that our Crystal Suite and our team made such a great impression. Thanks for staying with us!Best RegardsMark Butler-Jenkins

10/10 Excellent

Glynn T

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AN easy transaction -
Stayed 3 nights in Oct 2023
Response from Shalah Roteliuk Front Desk Supervisor on Oct 5, 2023
Thanks for taking the time to post a review and for staying with us Glynn!See you next time.

8/10 Good

Andy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 5, 2023
Hi AndyThanks for taking the time to post a rating on your recent stay with us, hope you will stay with us again soon!Best RegardsMark Butler-Jenkins

10/10 Excellent

Anne

Stayed 1 night in Sep 2023
Response from General Manager on Oct 5, 2023
Hi AnneThank you for that wonderful 5 out of 5 rating, and of course for staying with us!Best RegardsMark Butler-Jenkins

6/10 Okay

Virpal

Disliked: Property conditions & facilities
Hotel is ok but very smelly .
Stayed 1 night in Aug 2023
Response from General Manager on Oct 5, 2023
Hi VirpalThanks for taking the time to post a review. I am sure any odors you encountered were only temporary and perhaps coming from outside, we do work diligently to keep all our areas clean and fresh. Hope you will stay with us again.Best RegardsMark Butler-Jenkins

10/10 Excellent

Heather

Stayed 1 night in Aug 2023
Response from Shalah Roteliuk Front Desk Supervisor on Oct 5, 2023
Thanks for taking the time to post this review, and for staying with us!

10/10 Excellent

Serena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very wonderful! Clean room and very accommodating!
Stayed 1 night in Aug 2023
Response from General Manager on Aug 21, 2023
Hi SerenaThank you so much for that great review and for staying with us! Really happy to see that our team made such a great impression. Hope you will stay with us again soon!Best RegardsMark Butler-Jenkins

10/10 Excellent

Sherrelle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff! Clean and quiet.
Stayed 2 nights in Jun 2023
Response from General Manager on Jun 28, 2023
Hi SherrelleThank you for that excellent 5 out of 5 rating, and of course for staying with us!Best RegardsMark Butler-Jenkins

10/10 Excellent

Joseph

Stayed 1 night in Jun 2023
Response from General Manager on Jul 31, 2023
Hi JosephThanks for that great 5 out of 5 rating, and of course for staying with us!Best RegardsMark Butler-Jenkins

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
room was spacious. Bed and pillows amazing.
Stayed 1 night in Jun 2023
Response from General Manager on Jun 20, 2023
Hi BrianThanks for taking the time to post a review. Glad to see you enjoyed our new Simmons Beauty Rest beds and our new Wynrest pillows, I agree they are pretty awesome. Thanks for staying with us!Best RegardsMark Butler-Jenkins

10/10 Excellent

Bob

Stayed 1 night in Jun 2023
Response from General Manager on Jun 20, 2023
Hi BobThanks so much for that wonderful 10 out of 10 rating, and of course for staying with us!Warmest RegardsMark Butler-Jenkins

10/10 Excellent

Glynn T

Stayed 4 nights in Apr 2023

8/10 Good

KRISTI, Clairmont

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel. It is aging and showing that a bit. The rooms were clean and spacious and the staff were friendly and helpful. Just two downsides. One is that it is a trucker stop so the area around the hotel was littered and needs some attention. The second is thst all the big rig trucks around it run all night long and it was quite noisy. Otherwise it was a good stay.
Stayed 4 nights in Mar 2023
Response from General Manager on Mar 15, 2023
Hi KristiThanks for taking the time to post a review. Glad to see you enjoyed your stay. I certainly appreciate all your feedback, it is certainly that time of year when snow is melting and litter is becoming visible, we are working hard already on keeping our grounds clean daily and will be doing a full spring cleanup very soon. Thanks for staying with us!Best RegardsMark Butler-Jenkins

8/10 Good

Mark

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Poor maintenance on the parking lot
Stayed 4 nights in Jan 2023
Response from General Manager on Jan 30, 2023
Hi MarkThanks for taking the time to post a review about your recent stay with us. We have unfortunately had some issues with our third-party contractor for snow removal, but I believe have since had the issues rectified. Appreciate the 4 out of 5 rating and glad you enjoyed your stay otherwise. Thanks for staying with us!Best RegardsMark Butler-Jenkins

10/10 Excellent

Kevin

Stayed 1 night in Jan 2023
Response from General Manager on Jan 24, 2023
Hi KevinGlad to see you enjoyed your stay, appreciate the fantastic rating! Thank you for staying with us!Best RegardsMark Butler-Jenkins

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from General Manager on Jan 24, 2023
Hi KimReally appreciate that wonderful 10 out of 10 rating, thanks for staying with us!Best RegardsMark Butler-Jenkins

6/10 Okay

Terry

Stayed 1 night in Oct 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from General Manager on Sep 30, 2022
Hi LauraThanks for that wonderful 10 out of 10 rating, and of course for staying with us!Best RegardsMark Butler-Jenkins

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean.
Stayed 1 night in Aug 2022
Response from General Manager on Aug 16, 2022
Hi Michael Thanks for that great 5 out of 5 rating, glad to see our cleanliness standards were up to your expectations. Thanks for staying with us! Best Regards Mark Butler-Jenkins

8/10 Good

Karin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the highway so a little noisy but not too bad.
Stayed 1 night in Jun 2022
Response from General Manager on Jun 15, 2022
Hi Karin Thanks for taking the time to write a review, glad to see you enjoyed your stay. Thank you for staying with us! Best Regards Mark Butler-Jenkins

8/10 Good

Evelyn, Chestermere

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like the bareness of the perks..no pen, no pad, no brochures, no phonebook, maps, room was BARE. It did have a coffee maker…yea!
Stayed 1 night in Mar 2022
Response from General Manager on Mar 8, 2022
Dear Evelyn Thank you for taking the time to post a review about your recent stay with us. We still have not quite returned to normal from the pandemic as far as in-room supplies, we have everything available by request at our front desk and are migrating to a digital version of our in-room hotel directory. Hope this will not deter you from staying with us again, we do thank you for staying with us! Best Regards Mark Butler-Jenkins

6/10 Okay

Pauline

Traveled with partner
Icy parking lot. Restaurant hard to find Smokers using marijuana in non smoking facility!
Stayed 1 night in Jan 2022
Response from General Manager on Jan 28, 2022
Hi Pauline Thanks for taking the time to post a review. We have been doing our best to keep the parking lot as clean as possible with all the crazy weather we have been having, and I am sorry to hear that you experience some unpleasantness. I certainly hope that you will consider staying with us again in the future. Best Regards Mark Butler-Jenkins

8/10 Good

Dean

Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from General Manager on Oct 10, 2021
Dear Anonymous Thank you so much for that wonderful 10 out of 10 rating, and for staying with us! Best Regards Mark Butler-Jenkins

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
It was great stay. Friendly staff.
Stayed 1 night in Sep 2021
Response from Thank you, Anu Wick - Front Desk Manager on Sep 26, 2021
Dear Colleen, Thank you so much for taking the time to leave us this amazing review. We are always happy to get feedback from our guest with there stay with us. It is so nice to see that you had a very nice stay with us and everyone was friendly and made your stay memorable, We do hope that you will stay with us again the next time you come to Grande Prairie.

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location
Stayed 1 night in Sep 2021
Response from General Manager on Sep 17, 2021
Hi Daniel Thanks for taking the time to post a review, glad to see you enjoyed your stay and that the location worked well for you! Thanks for staying with us! Best Regards Mark Butler-Jenkins

4/10 Poor

David William

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2021
Response from General Manager on Sep 17, 2021
Hi David Sorry to see that your stay only warranted a 4 out of 10 rating, hoping we have the chance to do better next time! Best Regards Mark Butler-Jenkins

6/10 Okay

Cassandra

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Aug 2021

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from General Manager on Sep 17, 2021
Thanks for that great 10 out of 10 rating Cody, appreciate you staying with us! Best Regards Mark Butler-Jenkins

8/10 Good

Marcel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021
Response from Anu Wick - Front Desk Manager on Aug 28, 2021
Dear Marcel, Thank you so much for this wonderful rating, We highly appreciate all the feedback we get from our guest. We are so happy to see that you had a wonderful stay with us. We do hope to see you stay with us again in the future. Thank you,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I was only therefo
Stayed 1 night in Jun 2021
Response from General Manager on Jul 2, 2021
Thanks so much for the wonderful 5 out of 5 rating, and for staying with us! Best Regards Mark Butler-Jenkins

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021
Response from General Manager on Jul 2, 2021
Appreciate that excellent 5 out of 5 rating, thanks for staying with us! Best Regards Mark Butler-Jenkins

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Thermostat did not work very well and was difficult to adjust
Stayed 2 nights in May 2021
Response from General Manager on May 28, 2021
Thanks for taking the time to post a review. Sorry to hear that you had some difficulties with the thermostat but hope you enjoyed your stay otherwise. Thank you for staying with us. Best Regards Mark Butler-Jenkins

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid $20 more by booking with Expedia instead of walk in. :(
Stayed 1 night in Feb 2021
Response from General Manager on Feb 12, 2021
Hi Anonymous Thanks for that great 5 out of 5 rating, sorry to hear there was a rate discrepancy, look forward to welcoming you back again in the future!

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from General Manager on Dec 12, 2020
Hi Steven Thanks for leaving a rating and for staying with us, hope to see you again! Best Regards Mark Butler-Jenkins

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2020

10/10 Excellent

Garland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable! Friendly staff and great location!
Stayed 1 night in Jul 2020
Response from General Manager on Aug 20, 2020
Dear Anonymous Thanks for taking the time to post a review and for that wonderful 5 out of 5 rating! Glad to see you had a quiet comfortable stay and that our friendly staff and location made your stay great. Thanks for staying with us! Best Regards Mark Butler-Jenkins General Manager

4/10 Poor

Darrell

Business traveler
Disliked: Cleanliness, property conditions & facilities
Old and stinky.
The hotel room was obviously old and run down. The room also smeller bad.
Stayed 1 night in Jul 2020
Response from Maddie Page on Jul 24, 2020
Good Afternoon Darrell, I would like to take this time to apologize that you did not enjoy your stay with us. We strive to achieve guest satisfaction, please rest assured we are taking the appropriate measures to ensure this does not happen again. Yours In Hospitality, Maddie Page

4/10 Poor

Julie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from General Manager on Aug 20, 2020
Hi Julie Thanks for providing a rating, hope we have the opportunity in the future to earn a higher rating! Best Regards Mark Butler-Jenkins General Manager

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2020
Response from Maddie Page on Jul 24, 2020
Thank you for taking the time to leave us a rating on your recent stay. We are happy to see you enjoyed it and we hope to see you back again soon.

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020
Response from Maddie Page on Jul 24, 2020
Thank you for taking the time to leave us a rating on your recent stay with us. We are happy to see you enjoyed it and we hope to have the opportunity of accommodating you again soon.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, very friendly staff, breakfast voucher for Husky House was excellent. Hotel is on outskirts of Grande Prairie, remote from any shopping or dining.
Stayed 1 night in Jul 2020
Response from Maddie Page on Jul 24, 2020
Good Afternoon, Thank you for taking the time to leave us feedback on your recent stay with us. We are pleased to see you enjoyed your stay and hope to have you back again soon. Kind Regards, Maddie Page