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Reviews of Hôtel du Trosy Clamart

2 out of 5
Hôtel du Trosy Clamart
41 rue Paul Vaillant Couturier, Clamart, Hauts-de-seine

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 290 reviews" "
Rating 8 - Good. 160 out of 290 reviews" "
Rating 6 - Okay. 62 out of 290 reviews" "
Rating 4 - Poor. 23 out of 290 reviews" "
Rating 2 - Terrible. 9 out of 290 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer services
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Service is poor.
The elevator was damaged for almost the entire duration of my stay. I had to get 4 floors up. When I had to leave I had to get the luggage down on my own even if I requested some assistance. The room was not cleaned every day and even a couple of days did not have fresh towels including toilet paper... If there is noise in the street, you might wake up (even on the 4th floor). Wi-fi connection was poor. Did not have much space for your clothes. Needs a lot of improvement in service.
Stayed 13 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel with welcoming staff. Clean and characterful decoration and parking
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The attitude of the male staff in reception was appalling. Seemed to regard my visit as an inconvenience.
Stayed 5 nights in Jun 2019
Response from La Reception on Jun 26, 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite place and the region all peoples around were very friendly
Stayed 3 nights in Jun 2019
Response from La Reception on Jun 12, 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the job for what we expected during our stay in Clamart.
Stayed 2 nights in Dec 2018
Response from Maxime on Dec 14, 2018
Bonjour, Nous prenons en compte votre commentaire. Bien à vous

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
An OK hotel in need of a good cleaning.
After our other choice of hot sold out while we were finding parking we randomly chose this hotel. Check in was super easy. The lady at the front desk was quite cordial and spoke great English. She was also very accommodating. She offered us a second room when the one I initially reserved wouldn't work for us. Rooms were very small and not very clean. It was weird. There were a few errant stains on the bedding and random stray hairs in both rooms. We were so tired we just decided to deal with it. Toilet had rust stains (I hope) in it. Hotel is also located at a busy intersection where the locals love to honk at each other at 7am. Free wake up calls! I would have much rather stayed elsewhere but Hotels.com had a non-refundable booking so we stayed the two nights. It's an entirely forgettable experience.
Stayed 2 nights in Nov 2018
Response from Maxime on Dec 1, 2018
Bonjour, Nous prenons en compte votre commentaire. Bien à vous.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Ok
Stayed 2 nights in Oct 2018
Response from Maxime on Nov 29, 2018
Bonjour, Nous prenons en compte votre commentaire. Bien à vous.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive in a good neighborhood
All the reception staff were friendly and polite both day and night shift. The room has the basics, which is all that I paid for. The local area has good cafes and shopping and a bus to the train is just outside, 40 minutes to Paris centre. All in all a very good hotel and breakfast is well worth the extra.

8/10 Good

Floyd

Liked: Staff & service
Paris stay - decent 2 star
Hotel staff very friendly and accommodating. This hotel is a good deal of you are looking for clean, safe accommodations during your stay and do not mind longer commute into center Paris for sight seeing.

8/10 Good

john, preston uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clamart
situated in suburb of paris,nice clean town on edge if city near forest, with hotel to match,a bus ride from metro but a regular bus service with one every 20 mins starting at 530 am and running to around midnight,plenty of supermarkets within walking distance

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy my stay and the welcoming of the staff. The room was always clean and calm. Breakfast is simple (typical french) but this was enough for me.

6/10 Okay

Sharon

Disliked: Cleanliness, property conditions & facilities

8/10 Good

David, Grimsby, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First night in France near'ish Paris
Stayed for one night with my two children aged 3 & 9 for Paris visit. The hotel was close enough to commute but far enough to get away after a day of stomping about. The staff were brilliant with my broken French and keen to help. The room was clean and spacey. The en-suite bathroom was big enough for us all to use together first thing in the morning. Underground parking was neat & secure in a busy built up area. No tea making facilities? but I think that's a French thing? :0) An excellent stay for the money we spent! would defiantly stay here again! Thankyou!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too far from public transit for tourists.
Great place to stay if you're staying in the Clamart area, otherwise it is much too far from the metro.

8/10 Good

Judith , Camrose, Alberta Canada

Liked: Staff & service
8 Nights in Clamart
This was a small but pleasant hotel in the outskirts of Paris. We chose it as it was within walking distance of relatives living in Clamart. To get to central Paris, we needed to take the public transit to the Metro or walk to the next town to get to the nearest RER train station. Not a big deal as the buses run frequently, however would need to purchase tickets. Luckily our relative had picked some up for us to use initially. Our hotel room was quite cramped but served our needs as we did not spend a lot of time there other than to sleep. The twin beds were narrow but very comfortable and provided a good sleep. Bedding was clean. The bathroom had all the amenities and we had fresh towels everyday. Overall, the room was fine, though not as clean as I would have expected. There were cobwebs on the ceiling and the rug was quite dirty. The bathroom could also use a more thorough cleaning. The hotel staff were friendly and accommodating. Breakfast was available - basics like pastries, yogurt, cereal, juice, coffee etc. Could have used some fruit, though. All in all, we would likely stay in this hotel again, should the opportunity arise.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok for cheap hotel
Shower and toilet area not the cleanest and a little run down.

8/10 Good

Shahed, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice clean hotel with friendly staff. Car parking limited, only suitable for small cars.

4/10 Poor

Kyle, Trinidad

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not a good experience
My experience was not good at all. No AC, No Elevator and my room was on the 3rd floor. The room was clean, but the lamp was broken.

2/10 Terrible

benben, KS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not even close to being nice.
Apart from being far from the center of Paris, in this hotel we had to carry our heavy baggage to the third floor(the lift was not operational), meaning every time you go out you have to climb the stairs, the internet connection was always down and the room had a terrible smell. Would not recommend.

8/10 Good

Andre, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel, better than what we had expected. Note that it is quite a journey to get in to Paris: a walk to the bus stop, a bus ride for about 20 mins. Then a train for 20 mins. But knowing this before we booked, it wasn't really an issue. Room was nice although some street noise can be heard - nothing too bad. Didn't have breakfast at the hotel. Overall a pleasant place to stay out of Paris, if you don't mind traveling.

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean and small hotel
On arriving to the hotel the staff were very friendly, we were given our key but were not told which floor we were on so was a guessing game really! The lady doesn't speak very good English but rightly so as Clamart is quite a while away from the tourist areaa of Paris. Clamart is just an average suburb, not much to mention. Though the train station is AGES away from the hotel! Our room was exceptionally clean and compact, no tea and coffee facilities in the room though (didn't bother us) I would recommend a stay here if perhaps you want a quieter visit to Paris and wouldn't recommend to anyone with difficulty walking. Great stay for us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

rod, bulgaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very difficult to find supposed to be near roland garos but only by helicopter

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Aaron, Phoenix, AZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Great
This hotel felt dirty and old. No air conditioning in rooms, even though ad stated they did. I wouldn't recommend to anyone.

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Bien situé mais sale
Bien situé à Clamart mais l'état de propreté est insatisfaisant (insecte dans le lit, salle de bain avec de la moisissure, rideau de douche sale) chambre donnant sur la rue bruyante et pas d'isolation entre les chambres.
Stayed 1 night in Feb 2020

6/10 Okay

Emmanuel

Business traveler
Disliked: Cleanliness, property conditions & facilities
Ne pas prendre la chambre 31 moquette salle et mauvaises odeurs
Stayed 1 night in Feb 2020

8/10 Good

Aurelien

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2020

8/10 Good

Yann

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Séjour très désagréable
A notre arrivée la personne a l’accueil n’avait pas notre réservation. Après plusieurs recherche le trouve, elle ne trouve pas la clé mais nous donne une autre clé qui ouvre notre chambre. Pour rejoindre notre chambre on est obligé de monter par les escaliers (ascenseur en panne) devant la porte de notre chambre là clé qu’on nous a donné n’ouvre pas la porte, on demande une autre clé et une fois à l’intérieur on voit qu’une personne possède déjà la chambre. A l’accueil on nous explique qu’ils ne savent pas et que c’est « bizarre ». Après plusieurs minutes d’attente là personne de l’accueil arrive à joindre le responsable et là on nous donne un autre chambre qui ne correspond pas du tout à notre demande initial (chambre avec 2 lits simple a la place d’un lit double). Aucun geste de la part du responsable et même pas d’excuse pour ce problème.
Stayed 1 night in Dec 2019

4/10 Poor

Alexandre

Traveled with family
Disliked: Property conditions & facilities, room comfort
moyen il y a des mieux à ce prix
Tout d'abord après la réservation pas de remboursement en cas annulation à n'import quelle date, après l'hotel ne correspond pas comme c'est décrit sur le site et sur les photos,l’ascenseur ne fonctionnait pas et dans l’escalier très peu de la lumière ou des fois même pas de tout, la fenêtre de la chambre pas de tout étanche un gros courant d'air qui rentre en plus pas de chauffage dans SDB et la porte non plus et la pomme de douche cassé, la surprise est à la fin la taxe de séjour n'est pas compris dans le tarif faut la régler à la fin de séjour en partant.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Gaëlle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Chloé

Stayed 1 night in Dec 2019

8/10 Good

alain

Liked: Cleanliness
Stayed 1 night in Dec 2019

8/10 Good

PHILIPPE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Angélique

Stayed 5 nights in Nov 2019

8/10 Good

Tancrez

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Michel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour affaires
Séjour court mais agréable et confortable. Manque du parking.
Stayed 1 night in Nov 2019

2/10 Terrible

vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nuit à Clamart
accueil parfait chambre très agréable très propre
Stayed 1 night in Nov 2019

10/10 Excellent

Marie-Françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité-prix 😁
Stayed 1 night in Nov 2019

8/10 Good

Bernadette

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Matthieu

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Accueil horrible et hotel sale
Accueil horrible à l'arrivée comme au départ. Pas un sourire ni un merci. Moisissure dans la salle de douche. Vous propose un parking à votre arrivée puis attendent le jour du départ pour vous dire qu'il était payant... Bruyant. A éviter !!!
Stayed 1 night in Nov 2019
Response from La réception on Nov 21, 2019
Nous prenons en compte votre commentaire. Merci d'avoir séjourné dans notre établissement.

8/10 Good

Etienne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from La réception on Nov 21, 2019
Nous prenons en compte votre commentaire. Merci d'avoir séjourné dans notre établissement.

8/10 Good

Edgar José

Stayed 1 night in Oct 2019

8/10 Good

César

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
-les matelas son t tres durs!! -pas de fer à repasser à disposition
Stayed 3 nights in Oct 2019
Response from La réception on Oct 20, 2019
Merci d'avoir séjourné dans notre établissement, nous apprécions vos commentaires.

8/10 Good

christophe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from La réception on Oct 20, 2019
Merci d'avoir séjourné dans notre établissement, nous apprécions vos commentaires.

6/10 Okay

Antoine

Business traveler
Stayed 1 night in Oct 2019
Response from La réception on Oct 19, 2019
Nous apprécions vos commentaires, merci d'avoir séjourné dans notre établissement.