Ratings based on 954 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Whitby Canada

Nice hotel near the castle

Posted Apr 19, 2017
Pros: The location was great close to everything
Cons: The carpets have seen better days
Location: The castle is within two minutes walk as well as the restaurants and pubs
Hotel was nice it had a lot of facilities and spa. Breakfast was a buffet and the eggs and bacon were very dry from the heat lamps. The staff was very good
4 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma City

Nice hotel within walking distance to hotel.

Posted Apr 13, 2017
Pros: Clean, and location.
Cons: new paint and carpet.
Location: pubs, and Bunratty Castle.
The hotel was nice, but a bite dated, could use some paint and new carpet. Front desk staff was very nice, but the breakfast staff was a bit rude.
5 out of 5
Recommended
for Everyone
by A verified traveler

Returned...because we love it

Posted Apr 3, 2017
Happy to be there. Almost everything perfect... Check out the cemetery behind the hotel History and peaceful beauty
2 out of 5
by A verified traveler from Chicago

Two Night Stay

Posted Mar 19, 2017
Pros: Its proximity to restaurants and to Shannon airport. The staff was nice.
Cons: Almost everything in the hotel could be improved. It was very worn and dated.
Location: The location was good. Close to Dirty Nellies and couple of restaurants. 8 km's from the airport, easy to get there for an early morning flight
The outside of the hotel looks nice. The inside, where it counts was very disappointing. The hotel is dated and very worn. The hallways are long and confusing to get around. The rooms were worn and both beds in the room NEED to be replaced. The curtains would fall off the window. The bathtub needs to have the caulk replaced because of mold growing. The hotel had a 4 Star rating at one time, but I wouldn't give it more than a 2 Star in the current condition. There are a number of other hotels in the area that look newer and nicer.
3 out of 5
by A verified traveler

friendly staff

Posted Mar 16, 2017
Pros: Nice location
Cons: The electricity box on the wall in the bedroom buzzed loudly all night keeping me awake. It was difficult to sleep through it. Room 244.
Location: Nice location for trip pick ups.
Friendly helpful staff with lovely reception areas. Set in nice grounds with a few amenities. Absolutely awful breakfast - tasteless and boiled looking. In Ireland you want a real Irish fry.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, UK

Lovely hotel

Posted Mar 13, 2017
Well situated - easy drive from a Dublin airport (roughly 2 hours straight down the motorway) and short drive from many of the sights around County Clare and further. Strongly recommend a trip to the coast (Spanish point/ cliffs of Moher etc.). Situated opposite Bunratty Castle which is stunning (worth a visit!). Lots of nice pubs in the village - plenty to eat and drink! Beautiful hotel with lovely spa (great pool and jacuzzi!). Staff were fantastic and rooms spacious and clean.
4 out of 5
by Nicholas

Business Visit

Posted Jan 23, 2017 on Hotels
Good location and comfortable hotel. Bit light on staffing in the bar but other than that a very enjoyable stay.
4 out of 5
by Dan

This traveler left a rating score only Posted Jan 21, 2017 on Hotels
5 out of 5
by Chiara

This traveler left a rating score only Posted Jan 13, 2017 on Hotels
5 out of 5
by JAMES

This traveler left a rating score only Posted Jan 11, 2017 on Hotels