Ratings based on 249 Verified Reviews

3.5 out of 5
76% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Banning, CA

My Worst Nightmare

Posted Apr 14, 2017
Pros: Nothing
Cons: Need to update and service the rooms.
My wife stayed here. We have been in many inexpensive hotels in SE Asia during our travels (less than $15 per night). My wife said this was much worse. TV did not work, no blankets, did not sleep well. Not impressed with the hotel receptionist at all! She believes she was given a room that needed repair.
Comment from Hotel Management
Apr 17, 2017 by Steven / GM, Hotel Management
Thank you for taking the time to share your comments concerning your recent stay with us at the Motel 6 - Claremont, CA #8600. Please accept our apologies that your stay was less than satisfactory. I would greatly appreciate it if you would take a couple of minutes from your busy schedule to contact me directly so we can discuss the issue(s) you encountered during your stay. We strive for an excellent guest experience and your feedback enables us insight on where we can improve. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix Arizona

Very pleasant!

Posted Apr 1, 2017
Came out from Arizona to California. Stayed for five days; had no problems checking in or out. The staff were very friendly. Motel close to the freeway but couldn't tell once inside the room; very quiet. Room was cleaned every day. Pricing was good as well. Would recommend this motel....
Comment from Hotel Management
Apr 3, 2017 by Steven / GM, Hotel Management
Thank you for sharing your comments regarding your recent stay at the Motel 6 - Claremont, CA #8600. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2017
Friendly staff, room was nice and clean, did not smell of smoke at all.
Comment from Hotel Management
Apr 3, 2017 by Steven / GM, Hotel Management
Thank you for sharing your comments regarding your recent stay at the Motel 6 - Claremont, CA #8600. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
Pros: Clean
The location of the motel is convenient. The hotel is clean and comfortable.
Comment from Hotel Management
Mar 28, 2017 by Steven / GM, Hotel Management
Thank you for sharing your comments regarding your recent stay at the Motel 6 - Claremont, CA #8600. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice and clean close to fwy.10

Posted Mar 22, 2017
Pros: Great Price for good space
Cons: good hotel for the price
Location: Norm restaurant at the corner with great breakfast price
Good and clean, great for spend the night and breakfast at Norms and continue your trip, very close to the fwy 10.
Comment from Hotel Management
Mar 24, 2017 by Steven / GM, Hotel Management
Thank you for sharing your comments regarding your recent stay at the Motel 6 - Claremont, CA #8600. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Los Angeles

Close to many food options

Posted Mar 6, 2017
Pros: Close to food venues.
Cons: Remodel please
It is a Motel 6, so my expectations were low as it it. The room was clean, however lacked the common amenities other hotels / motels might offer like an iron or in shower shampoo. The beds are rock hard. The towels are like sand paper. Walls are thin so you can hear the other rooms shower or flush the toilet.
Comment from Hotel Management
Mar 9, 2017 by Steven / GM, Hotel Management
Thank you for taking the time to share your comments concerning your stay at Motel 6 - Claremont, CA #8600. At Motel 6, we strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued and hope you will give us an opportunity to better serve you in the near future.
2 out of 5
Recommended
for Everyone
by A verified traveler from Phx

Quick Visit to CMC

Posted Mar 5, 2017
Minimal comforts, but clean. Difficult parking and higheaynoise.
Comment from Hotel Management
Mar 9, 2017 by Steven / GM, Hotel Management
Thank you for taking the time to share your comments concerning your stay at Motel 6 - Claremont, CA #8600. At Motel 6, we strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued and hope you will give us an opportunity to better serve you in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oakland

needs warm blankets - we were cold

Posted Feb 24, 2017
Pros: location
Cons: needs quilts and more blankets on the beds
Location: visit UCSD
needs more blankets - nice hot tub - good location - nice breakfast
Comment from Hotel Management
Feb 27, 2017 by Steven / GM, Hotel Management
Thank you for taking the time to share your comments concerning your stay at Motel 6 - Claremont, CA #8600. At Motel 6, we strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued and hope you will give us an opportunity to better serve you in the near future.
2 out of 5
by A verified traveler

Nothing like the photos!

Posted Feb 23, 2017
Pros: It was close to Starbucks. And easy to access the freeway.
Cons: Yes! Put back some furniture, a hairdryer, coffeemaker, and shampoo / conditioner.
We knew it was a budget motel but when we were met with only 2 beds a small table with a bench and one chair — no dressers or storage, no closet, no warmth — we were shocked. It felt like someone had stolen the furniture. I went to the desk to ask if there had been a mistake with the room and was told it was newly renovated and all of the rooms were now like it. It looked NOTHING like the photos There was no shampoo, conditioner or lotion. No kleenex. No hairdryer. No coffee machine. The hallway carpeting what filthy and went un-vacuumed for 3 days. There was a huge spiderweb in the hall that remained our entire 4 day stay. I will never stay there again.
Comment from Hotel Management
Mar 10, 2017 by Steven / GM, Hotel Management
Please accept our sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns. I can assure you that corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for bringing this to our attention and we hope to see you again at Motel 6 when your travel plans require a night's lodging.
2 out of 5
by A verified traveler

Posted Feb 13, 2017
Pros: close to intersections
Cons: just facilities
Location: close to claremont
expensive for quality, no shampoo or conditioner, just one small soap was given.
Comment from Hotel Management
Feb 20, 2017 by Steven / GM, Hotel Management
Thank you for taking the time to share your comments concerning your stay at Motel 6 - Claremont, CA #8600. At Motel 6, we strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued and hope you will give us an opportunity to better serve you in the near future.