Reception

Reviews of Royal Inn Claremont

2 out of 5
Royal Inn Claremont
24 Sullivan St, Claremont, NH

Reviews

6.6
Rating 10 - Excellent. 54 out of 270 reviews" "
Rating 8 - Good. 76 out of 270 reviews" "
Rating 6 - Okay. 64 out of 270 reviews" "
Rating 4 - Poor. 42 out of 270 reviews" "
Rating 2 - Terrible. 34 out of 270 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Steven

Stayed 1 night in Feb 2024

6/10 Okay

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
The refrigerator was full of dirty food
Stayed 2 nights in Feb 2024

8/10 Good

Jacques

Liked: Staff & service, property conditions & facilities
Comfy bed and reasonably quiet
Stayed 1 night in Jan 2024

6/10 Okay

IgorJilinski

Stayed 2 nights in Jan 2024

2/10 Terrible

Jonah

Business traveler, Traveled with family
Disliked: Amenities
Before you read this there have been multiple complaints about this business for the same reason. We were about to check in and was told there was going to be an additional $100 charge for 2 additional people (2 infants waiting in the car) to stay in room. Booked a 2 bed room for 4 people. The policy is not clear at all on Orbitz and says may VARY what does this mean?? Told the employee that was a rip off and they declined to take my payment and said I would not have any charge to my card. Looking forward to seeing my bank statement and don’t waste your time with this hotel it’s a joke !
Stayed 1 night in Jan 2024

2/10 Terrible

Desirea

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't even end up staying. Not oid friendly and tried to charge us 200 extra just for having kids.
Stayed 6 nights in Jan 2024

6/10 Okay

Natalia

Traveled with family
Stayed 3 nights in Jan 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Royal Inn on Jan 2, 2024
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Royal Inn on Jan 2, 2024
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is Rude and .tied to double charge me
Stayed 2 nights in Nov 2023

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Royal Inn on Jan 2, 2024
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

RITUJA

Traveled with partner
Disliked: Amenities, property conditions & facilities
It was a good stay.
Stayed 1 night in Oct 2023
Response from Royal Inn on Oct 21, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Glen

Stayed 1 night in Oct 2023

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Royal Inn on Oct 14, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

James

Business traveler
Disliked: Staff & service, room comfort
DO.NOT.BOOK.THIS.PROPERTY!!!
The property has a policy of no check-in’s after 10:30PM and no refunds. And they don’t make exceptions. I can’t help but wonder if they aren’t trying to deliberately take money from desperate travelers who fail to read the fine print on their policies. I make my booking (only place in Claremont that had a room available and they only had one) while I was about 2.5 hours away. ETA was anticipated to be about 9:45-10:00PM. But then I ran into a 45 minute delay… In speaking with the person on the phone, they were not sympathetic or understanding in any way. They just kept saying that they close at 10:30PM and that their policy was posted on the web site. So they got my $120 and I got nothing. Just as a side note, I have been traveling for work since 1990 and spend between 100-250 nights a year at hotels. This is my second review in all that time.
Stayed 1 night in Oct 2023
Response from Royal Inn on Oct 14, 2023
We are very sorry for your experience. We will give this information to our Management team and help to prevent this occurrence from happening in the future.

8/10 Good

Karlyn

Traveled with family
Liked: Cleanliness, staff & service
The manager was very polite and efficient. The beds were probably the most comfortable ones I have ever had at a motel. The water pressure was excellent. Colourful bedding and curtains, made me smile to see them. Room was very clean. Cleaner scent in room was very strong. Bathroom door didn't close all the way. Could see where repairs had been done, but was in good shape otherwise. Had to remember to set e-brake in car because the motel is on a hill.
Stayed 1 night in Sep 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Sujay

Stayed 1 night in Oct 2023
Response from Royal Inn on Jan 2, 2024
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Sketchy and EXPENSIVE for the area and the tiny room, although the amenities are fairly decent.
Stayed 1 night in Oct 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

marcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean well appointed. Would stay here again.
Stayed 1 night in Oct 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Darrin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Jonah

Stayed 1 night in Sep 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place to stay. Full of history. Gardens to walk in. Never mind the hospitality of everyone! So happy that I found this hidden gem.
Stayed 1 night in Aug 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Wendy

Stayed 2 nights in Aug 2023

10/10 Excellent

Joan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Steve

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Robert

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Matthew

Stayed 1 night in Jul 2023

8/10 Good

James, Hazelhurst

Liked: Cleanliness, staff & service
A decent place to spend a night. It's not fancy but adequate.
Stayed 1 night in Jun 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Belen

Business traveler, Traveled with partner
Space very small for the price Do Not Disturb for the door not provided
Stayed 8 nights in Jun 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Robert

Traveled with family
Disliked: Property conditions & facilities
Don’t Bother Booking
We needed a place to stay overnight. Beds were comfortable. No hot water in the shower & towels felt like 40 grit sandpaper. Nobody in the office to correct anything.
Stayed 1 night in Jun 2023

10/10 Excellent

Mateus

Stayed 1 night in May 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet comfortable stay!
Very nice room and check in. Would stay here again!
Stayed 1 night in Mar 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Kathryn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Brandon

Traveled with group
Disliked: Cleanliness, staff & service
Service was unhelpful with poor attitude
Stayed 1 night in Mar 2023

2/10 Terrible

Kris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in was very slow, and hot water ran out quickly.
Stayed 1 night in Mar 2023
Response from Royal Inn on Mar 7, 2023
That's what I thought, you peace a garbage.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
No towels in room nor available at desk!
Stayed 1 night in Feb 2023
Response from Royal Inn on Mar 7, 2023
stop baby crying

10/10 Excellent

Keira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Isaiah

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Just ok
Strange smell in the room. Outdated. Tv was good and heat worked well.
Stayed 1 night in Dec 2022

2/10 Terrible

martis

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022

4/10 Poor

Michael

Disliked: Room comfort
Stayed 3 nights in Oct 2022

4/10 Poor

Burton

Disliked: Amenities, property conditions & facilities
The walls are paper thin. You could hear conversations from the room next year
Stayed 3 nights in Oct 2022

6/10 Okay

Huong

Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Michigangal
The floors were filthy. The carpet needed to be replaced, and the tile scrubbed. There was a strong antiseptic smell. I must say the shower was surprisingly good.
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Royal Inn on Oct 12, 2023
Thank you for taking the time to give us Review regarding your recent stay at our Royal Inn. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!