Ratings based on 78 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from johannesburg

The view on the Moutain is nice

Posted Dec 20, 2016
The room are not prepared to welcome 2 people's ??.... one towel one coffee one chair on balcony no soap no slippers no ....a lot . if we are book a room for 2 , why the room are not ready for our arrival ? No professional!
4 out of 5
Recommended
for Everyone
by A verified traveler from Strathavon, South Africa

Avoid room 129

Posted Oct 24, 2016
Location: Climb the buttress, and visit the brewery.
My first room had a plumbing issue - other guests' waste appeared in the toilet - so avoid getting a room in the rear wing, once I had been moved to the front wing all was good, had a great stay, and the hotel apologised for with a bottle of sparking line and some snacks.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 20, 2016 on Hotels
5 out of 5
by Darren

This traveler left a rating score only Posted Jun 30, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted May 29, 2016
This place is right in the centre of Clarens, so you can park and walk everywhere. The staff were friendly and helpful, rooms were spotless and the restaurant was good. This is a city-style fancy hotel, so you wont feel like you're out in the countryside, but you will be very comfortable.
4 out of 5
by Riaan

This traveler left a rating score only Posted Apr 20, 2016 on Hotels
3 out of 5
by Vinesh from Jhb

Easter break 2016

Posted Apr 3, 2016 on Hotels
Always a great hotel to stayin, in the center of town. We are vegetarian, and the hotel went out of their way to prepare veg breakfast for us :)
5 out of 5
by JENNY-LEE

This traveler left a rating score only Posted Mar 19, 2016 on Hotels
5 out of 5
by Karen

This traveler left a rating score only Posted Mar 7, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 2, 2016 on Hotels