Ratings based on 71 Verified Reviews

3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Holiday Travel

Posted Nov 28, 2016
Pros: It was pet friendly, right off the Interstate and quiet.
Location: A variety of food, shopping and church options are nearby.
We stopped at this hotel because it was pet friendly. Large, clean rooms and good breakfast were added perks.
Comment from Hotel Management
Jan 3, 2017 by Christine, Hotel Management
Thank you for your compliments, Joan! We do accept pets and quite enjoy meeting them when they come thru the doors! Hope you have a wonderful new year and that we see you again sometime!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2016
Nice hotel and a good price. I wish the whole facility was non smoking
5 out of 5
Recommended
for Everyone
by A verified traveler from Dayton

I definitely would recommend the hotel.

Posted Oct 4, 2016
Location: Location was easy to find.
When I checked in I was given an upgrade without even asking. All I asked was to be close to a door for an easy check in. Could not use my rewards since I booked through Expedia. The breakfast bar had everything you would want except meat....hot and cold cereal, scrambled eggs, juices, bagels, waffles, bread, cream cheese, butter, jelly, peanut butter, fresh fruit and canned fruit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Oct 3, 2016
Pros: Clean, comfortable and perfect location
Just off of the interstate - perfect location. Close to everything. Great room and breakfast. Would book again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2016
The room was good for an overnight stay. Bed was comfy.
Comment from Hotel Management
May 3, 2016 by Christine, Hotel Management
Thank you so much for your nice review. We work very hard to make our guests feel welcome and comfortable in our hotel. We hope to see you in your future travels! Have a great summer!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good for the price.

Posted Apr 20, 2016
Pros: The jetted tub was nice.
Cons: The tub could have been cleaner. It felt a little gritty.
Location: It's near the highway, but you can't hear it. Beautiful Cook Forest is only 20 minutes away.
I didn't expect or pay for a 5-star hotel. The room met my needs plus. I'd give it a 3.5.
Comment from Hotel Management
Apr 20, 2016 by Karen, Hotel Management
Thank you for your review of our hotel. I am happy that you enjoyed the jetted tub. If it felt gritty to you, I believe it must have been our cleaner. I apologize for that. We hope that you come back and stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jersey city

Posted Apr 9, 2016
This is great place off I80 if someone wants to have nice, clean and comfortable stay. Perfect served my purpose and cost was reasonable. Only request to hotel is to make breakfast area more spacious as it can get crowded very easily.
Comment from Hotel Management
Apr 11, 2016 by Karen, Hotel Management
Thank you for such a nice review of our hotel. We appreciate your comments! I apologize if our breakfast room was crowded, some days everyone goes in at once! We hope that you come back and stay, when in town. Have a wonderful day!
1 out of 5
by A verified traveler

Posted Feb 17, 2016
Very loud throughout the entire night and early morning hours. Unclean rooms, very outdated, etc.
Comment from Hotel Management
Apr 21, 2016 by Karen, Hotel Management
I apologize that our hotel was not quiet the night that you stayed. I wish that you would have let my front desk staff know, they would have checked it out and if needed, quieted some guests down a bit for you. I am very surprised that you said my rooms were unclean, my housekeepers are very thorough and I get many compliments on what a nice job they do. Again, I wish you would have let someone on staff know about these issues, we would have done everything in our power to make your stay a happy one.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2016
Had stayed here last year very nice and staff was very helpful
Comment from Hotel Management
Apr 20, 2016 by Karen, Hotel Management
Thank you for your review of our hotel. We are very happy that you were pleased with your stay. We hope to see you back soon. Have a great day!
4 out of 5
Recommended
for Everyone
by A verified traveler

It's fine

Posted Feb 15, 2016
Pros: Close to the university.
Cons: Keep the pool and hot tubs working, no one wants to go to a hotel in Pennsylvania in winter and not get in the hot tub. More breakfast tables.
Hotel staff was fine, cleanliness was fine, since the hot tub was not working we didn't use the pool, breakfast was fine but very busy (they could definitely use a few more tables). We had some issues getting the temperature right in the room, adjustments took too long so we spent most of the time freezing or roasting and never comfortably in between.
Comment from Hotel Management
Apr 22, 2016 by Karen, Hotel Management
Thank you for your comments regarding our hotel. I apologize that the hot tub was out of order, we were waiting for a part to come in. There are days when we probably could use a few more tables in our breakfast room, you are right. We do hope that you come back and stay again. Have a nice day!