Outdoor pool

Reviews of Glen-Ella Springs Inn

3.5 out of 5
Glen-Ella Springs Inn
1789 Bear Gap Road, Clarkesville, GA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 65 out of 87 reviews" "
Rating 8 - Good. 18 out of 87 reviews" "
Rating 6 - Okay. 2 out of 87 reviews" "
Rating 4 - Poor. 2 out of 87 reviews" "
Rating 2 - Terrible. 0 out of 87 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ed on Feb 16, 2024
Thank you for your 5 star review?

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here serveral times. We love it and will keep coming back!
Stayed 1 night in Dec 2023
Response from Ed on Dec 10, 2023
Thanks for your feedback and we are so glad you had a great stay. Look forward to welcoming you back!

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful
Stayed 1 night in Oct 2023
Response from Ed on Oct 20, 2023
Thank you for your 5 star review!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, beautiful accommodations, superb dining, breathtaking views, wonderful atmosphere and perfect romantic getaway, with picturesque nearby waterfalls and quaint shops and farmers markets.
Stayed 1 night in Oct 2022

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting. Excellent dinning.
Stayed 4 nights in Oct 2022
Response from Ed on Oct 10, 2022
We are glad you enjoyed your time and dinner. We appreciate your 5 star review!

10/10 Excellent

Sherry, Duluth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Darlene

Liked: Cleanliness
Stayed 1 night in Jul 2022

8/10 Good

Tora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Southern hospitality. The breakfast and dinner offerings were delicious and the beds were very comfortable.
Stayed 1 night in Feb 2022
Response from Ed on Mar 4, 2022
Thank you so much for your feedback. We are so glad you enjoyed your stay. We look forward to your return!

8/10 Good

jim

Liked: Cleanliness, property conditions & facilities, room comfort
A very unusual type of getaway.
Charming get away in a very remote location. Restaurant was excellent. Staff friendly and helpful staff was friendly and helpful. The rooms were for turn of the century but very clean.Fire pit was a fun place to meet and greet.
Stayed 2 nights in Oct 2021

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveler

Liked: Room comfort
Charming old restored historical inn. Check in was great - room key and detailed info about the area was provided in an envelope at the main door per COVID concerns. The inn is old with creaky floors and doors that have some space around them. The inn is located on a gravel road that does have potholes in places, particularly on Colonel Hough Road. Drive with care. Dinner at the restaurant is very good, but not operated on Sunday and Monday evenings.
Stayed 5 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were fairly limited time options for breakfast.
Stayed 1 night in Aug 2021
Response from Ed on Aug 10, 2021
Our breakfast is served between 8:30am and 10am and at this time we are still providing options to either dine in our restaurant or have room service. Thank you for staying with us!

4/10 Poor

Tammy

Liked: Cleanliness
Disliked: Staff & service, room comfort
Very disappointed
The pictures and website boasts of the property as if it’s a resort. It’s priced like a resort but we didn’t have a resort experience. The restaurant that they have onsite wasn’t open on Monday when we checked in and I never saw it open the whole time. Breakfast was included but not really any choice. You get what they have and if you chose room service it’s delivers to your room like DoorDash or Grubhub in styrofoam containers and left outside your room door. No assistance with bags and check in was a packet left outside the office door with instructions on what to do to get in your room and more about the property and how awesome it is to be there. They did provide a list of restaurants you could drive to to eat since they had no vending machines, no food in the office or drinks, no mini fridge in the rooms and the ice was a cooler on the deck of the back porch of the restaurant you had to scoop out if it wasn’t all melted. It was dark and very little lighting on the property after sunset and they obviously know it’s a hazard because they provided a tiny keychain flashlight. Truly not the experience I had hoped to have and very expensive for little too no hospitality. No tv in the rooms, no cell service and very sketchy WiFi but that’s better than nothing.
Stayed 2 nights in Aug 2021
Response from Ed on Aug 5, 2021
Thank you for your feedback and we are certainly disappointed that you were not satisfied with several aspects of your stay. While we do not advertise as a resort but rather as a historic country Inn, we do have an on-site restaurant open Tuesday through Saturday, a pool and a few other amenities that many resorts do offer. Although your stay with us included a Tuesday night, unfortunately we had to close that evening because our chef had an emergency and was in the hospital and our sous chef was out of town. As you mentioned breakfast is complimentary, and due to the situation with COVID we are continuing to offer breakfast delivery to your room at no extra charge. Also we provide a welcome bag in your room with several snacks and homemade baked goods. Given the rise in the COVID variant we are minimizing contact with guests so therefore are not touching guests bags and offer a contact free welcome packet outside the front door of our lobby. We are available by request to help you with anything you need and wish we would have known about your concerns while you were here. We were also surprised you felt the property was not lit well as we have outside lighting all over the Inn and gardens. We provide you a flashlight both in case you venture out to our fire pit in our 12-acre meadow and also as a souvenir. Finally, we do not have TVs in the room due to the historic nature of our property that is not sound proof and we do have cell service mainly through Verizon. Perhaps a more traditional hotel would be more to your liking than an Inn in the country. Again, thank you for staying with us.

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super romantic getaway!
So relaxing! Beautifully located, well kept grounds, real charm. We loved the salt water pool! The resturant is excellent! Cozy, romantic room. Warmly recommended! And can we say...the sheets!! 600 thread count heaven! Loved them!!
Stayed 2 nights in Jul 2021
Response from Ed on Jul 28, 2021
Thanks so much for your review. We are so glad you had such a great experience and hope you will join us again soon!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing environment.
Stayed 1 night in Jun 2021
Response from Ed on Jun 8, 2021
Thank you for your 5 star review. We are glad you enjoyed your stay!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice B&B in North Georgia
Nice B&B with pool area and large meadow in secluded location. The main problem we had is that the walls are so thin you can hear sounds from every room and air conditioners running whole night. Also the restaurant is closed on Sundays and Mondays which was the big miss for us and the closest restaurant is 20 miles away. Otherwise we enjoyed our stay and might be returning sometime in summer but not on a crowdy day.
Stayed 1 night in May 2021
Response from Ed on Jun 1, 2021
Thank you for your review. We are glad you enjoyed certain aspects of the Inn. Unfortunately with the historic nature of our Inn built in 1875, the sound proofing is not like a modern structure. Our restaurant is closed on Sundays and Mondays, and in addition to making this clear on the confirmation, we call each guest ahead of time to make sure they know and are told about the restaurants in Clarkesville that we recommend (9 miles away, not 20). I hope next time since the restaurant is important to your stay you can book Tuesday through Saturday. Thanks again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Ed on May 30, 2021
Thank you for your review. We are glad you enjoyed your stay!

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Ed on May 25, 2021
Thank you for your rating. We are glad you enjoyed your stay!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful place to celebrate our anniversary!
Stayed 1 night in Mar 2021
Response from Ed on Apr 4, 2021
Thank you so much for your 5-star review. We are so glad you enjoyed celebrating your anniversary. We look forward to your return!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll definitely be back!
Very nice historical place. Beautiful setting and scenery. Lovely sitting on the porch eating dinner. Food was fabulous. Will definitely be going back.
Stayed 2 nights in Aug 2020
Response from Ed on Sep 20, 2020
Thank you so much for your feedback. We are so glad you enjoyed your stay and it was a pleasure serving you. We look forward to your return!

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Inn is well kept and very historical. Salt water pool is wonderful. Food at their restaurant was not very good despite the positive reviews. Service at inn was outstanding.
Stayed 1 night in Jul 2020
Response from Ed on Sep 20, 2020
Thank you for your feedback. We are glad you enjoyed most aspects of your staff. We would love to know more specifics about your dining experience as we tend to get glowing reviews about our food. Thanks again.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2020
Response from Ed on Jul 7, 2020
Thank you for your 5-star review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Ed on Dec 17, 2019
Thank you for your 5-star rating!

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019
Response from Ed on Dec 10, 2019
Thank you for your 5 star rating!

10/10 Excellent

Charumporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love, love, love!!!
Great little b&b! I love this place and would love to go back soon. The hotel is clean and is located in a quiet, relaxing wooded area. The decoration is romantically rustic. The breakfast was great; the chef was very friendly and attentive. We didnt eat at their restuarant, since it was closed during our stay, but would love to if we ever go back! Finally, there was no tv in our room, which I love!! Please keep it that way!
Stayed 1 night in Nov 2019
Response from Ed on Nov 15, 2019
We are so thrilled that you enjoyed your stay with us! Reviews like yours are really what we strive for. We look forward to your return!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Quiet and beautiful surroundings. The staff was very friendly and personable.
Stayed 1 night in Nov 2019
Response from Ed on Nov 8, 2019
So glad you enjoyed the ambiance of the Inn and the hospitality. We hope you can come see us again soon!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Ed on Aug 17, 2019
Thank you for you feedback. We are so glad you had a great stay!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real respite!
My husband and I spent a relaxing, delicious 24 hours at Glen-Ella just prior to going to a celebration of a very special friend’s life. The kindness and courtesy of all was a real blessing! Thank you all!!
Stayed 1 night in Jul 2019
Response from Ed on Jul 21, 2019
Thanks so much for your kind words. We are so glad you enjoyed your time!

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful get away
It was quaint, quiet, very clean, and relaxing. The staff was very welcoming and helpful. The inn itself is far off the main road, but still close enough to a lot of activities to take advantage of.
Stayed 1 night in Jun 2019
Response from Ed on Jun 18, 2019
Thanks so much for your feedback. So glad you enjoyed your time with us!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and peaceful stay. King bedroom was rustic with a small bathroom, but comfortable. The grounds and pool are casual but well kept. Pretty gardens! The staff were very helpful and breakfast was nicely served and delicious.
Stayed 1 night in May 2019
Response from Ed on Jun 4, 2019
Thank you for your feedback. We are glad you enjoyed your stay!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is absolutely beautiful. It is very secluded and romantic.
Stayed 1 night in May 2019
Response from Ed on Jun 4, 2019
Thanks for your 5 star review. We are so glad you enjoyed your stay!

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

daniel

Liked: Staff & service
Not exactly as described
Reviews and pics depicted a cross between rustic and luxury. It was rustic. Small room, no TV, lady bugs.... Great Thanksgiving dinner.
Stayed 2 nights in Nov 2018
Response from Ed on Dec 2, 2018
We are sorry you did not enjoy your room experience at the Inn. Our ladybug visitors come once a year usually in late October but were later this year due to the warm weather. You were in a corner Queen room (which we advertise as our smallest rooms but have the best view) that gets the afternoon sun and they particularly like that room. We try everything possible to keep them at bay, keep your room cleaned, etc. We position our inn as rustic elegance, which most guests confirm. We don't advertise as "luxury". We are glad you enjoyed the Thanksgiving dinner. Perhaps historic Inns are not the best fit for you. All the best!

10/10 Excellent

Curt, Ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay at this inn, fantastic! Would come back again.
Stayed 2 nights in Aug 2018
Response from Ed on Sep 12, 2018
Thanks so much for your great feedback. We so appreciate it and are thankful you enjoyed your time again.

10/10 Excellent

Verified traveler

Exceptional!
Glen-Ella Springs exceeded our expectations! The food and service was outstanding! Everything was superb!
Stayed 3 nights in Aug 2018
Response from Ed on Aug 28, 2018
We are so glad we exceeded your expectations as it is a goal of ours. We look forward to your return!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Visit in a Beautiful Area in Ga Mts
This was our 3 trip to Glen-Ella. The first one being about 30 years ago. We have always had a wonderful experience The food, service is outstanding as is the service. The inn keepers are very friendly and anxious to make guest comfortable. We are hoping to go back soon!
Stayed 2 nights in Jul 2018
Response from Ed on Aug 28, 2018
Thank you for your review. It is always so special to welcome back long-time guests such as you! We look forward to your return.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was amazing. The grounds were beautiful. I would recommend staying here anytime! Beautiful scenery and the service was great. The owners are super nice. Very quaint and a great place for a peaceful get away!
Stayed 2 nights in Jul 2018
Response from Ed on Aug 28, 2018
Thank you for your feedback and we are glad you enjoyed your stay!

10/10 Excellent

Lynn, Decatur, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and relaxing.
Historic inn in remote but convenient to scenery location. We had an interesting and relaxing stay. The salt water pool was a wonderful plus.
Stayed 2 nights in Jul 2018
Response from Ed on Jul 8, 2018
Thanks for your 5 star review! We are so glad you enjoyed your time and our pool. We look forward to your return.

10/10 Excellent

Kelly , Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly pampered!
We have never been so highly pampered in our lives! That facility and it's restaurant were a dream come true. Many thanks to Terri and Ed for their wonderful hospitality!
Stayed 2 nights in Feb 2018
Response from Ed on Mar 21, 2018
Thank you so much for your kind words. It was a pleasure having you!

10/10 Excellent

Mom's Retreat, Moultrie, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute treasure!
This beautiful in is an almost hidden treasure! It was wonderful, the food was delicious, everyone was so friendly! I can NOT wait to return!
Stayed 2 nights in Feb 2018
Response from Ed on Feb 22, 2018
Thanks for your feedback. We are so glad you enjoyed your stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem!
We had a great stay here. Very comfortable bed. Delicious dinner st the inn and breakfast. Staff was really helpful and friendly. They even provided supplies for us to have a fire outside that night! Highly recommend!
Stayed 1 night in Jan 2018
Response from Ed on Jan 23, 2018
Thanks so much for your feedback. We are so glad you enjoyed your stay!

10/10 Excellent

Tati, Suwanee, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BEST STAYING OF MY LIFE!!!!
I had been in many places in many countries but this is the first time that I been treated with human warm that makes feeling as in home. 100% will be back at least once a year!!!!!
Stayed 2 nights in Dec 2017
Response from Ed on Jan 9, 2018
Thanks so much for your feedback. We are so glad you had a great stay and we look forward to your return!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great escape from the real world of noise.
Nice to have a wonderful day/night of peace, quiet, and wonderful food.
Stayed 1 night in Nov 2017
Response from Ed on Nov 9, 2017
Thank you for your feedback and understanding of our historic structure and the noise challenges. We do have noise machines in each room to try to help with that. We look forward to your return!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual to have such a high quality restaurant on site. The owner was personally involved in making sure everything was perfect. Impressive.
Stayed 2 nights in Oct 2017
Response from Ed on Nov 9, 2017
Thank you so much for your kind words. We look forward to your return!

10/10 Excellent

Courtney, Urbana, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
This gives a whole new meaning to B&B. Cute, comfortable rooms. Amazing staff. Great food. Awesome gardens and grounds. Great for a romantic getaway but also kid-friendly.
Stayed 1 night in Oct 2017
Response from Ed on Nov 9, 2017
Thank you for your feedback. We are glad you enjoyed your stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Thank you for your review. We are glad you had a 5 star experience and hope you will come visit us again in the future!

10/10 Excellent

VOLODYMYR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017
Thanks for your review. We look forward to your return! Ed Kivett/Innkeeper

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Quaint Inn in the Mountains!
Great Place, grounds, and staff. Restaurant was superb as so was breakfast. the latter being included with the stay! We would highly recommend this Inn!
Response from Ed/Innkeeper on Jul 10, 2017
Thank you for your feedback. We are glad you enjoyed your stay. I would appreciate knowing what room you stayed in so I can check the mattress. Thanks again!