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Reviews of Hampton Inn Clarks Summit

2.5 out of 5
Hampton Inn Clarks Summit
890 Northern Blvd, Clarks Summit, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 291 out of 428 reviews" "
Rating 8 - Good. 98 out of 428 reviews" "
Rating 6 - Okay. 19 out of 428 reviews" "
Rating 4 - Poor. 11 out of 428 reviews" "
Rating 2 - Terrible. 9 out of 428 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Irene

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Good breakfast options. A bit noisy with trucks going on the turnpike bridge overhead. Overall very good.
Stayed 1 night in Mar 2024

6/10 Okay

Ismael

It’s ok
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people !
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a solid choice for an overnight ski weekend in the area. Room was clean and comfortable. Easy access to major highways. Only downside - just not much in Clark’s Summit.
Stayed 1 night in Feb 2024

4/10 Poor

Edmund

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed was horrible. It felt like sleeping on a piece of plywood. The pillows were so thin, they did not provide any support. I woke up sore both days after 2 horrible nights of sleep.
Stayed 2 nights in Feb 2024

10/10 Excellent

Erin

Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here with confidence.
Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Traveled with family and small children
Loved the hot cocoa bar and warm cookies! The hotel was so clean and cozy. We had a great stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Everything is perfect
Stayed 1 night in Jan 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, comfortable, nice staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Amenities
Always clean !
Stayed 1 night in Jan 2024

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an overnight stay but just what we needed after traveling. Extremely Comfy beds and pillows, delicious restaurant next door, friendly staff and nice breakfast! Facilitates we’re like new.
Stayed 1 night in Jan 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and close to highway
Stayed 1 night in Dec 2023

2/10 Terrible

Robert

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Not accommodating for funeral services.
We and other family and friends stayed at the Hampton, Clark Sunmit for my father in laws funeral services. I called the day prior to see if we could check in early so that we could get to the wake by 3pm. We were told that the hotel was not full and there would be a good chance e that we could get in early. Upon arrival the person at the desk told us w could not and that since we booked through Expedia/hotels.com we would have to contact “our representative”. We seemed to be at a disadvantage despite the fact that I have a Hilton AMex. Never once did she say sorry for your loss. Instead she seemed to make it difficult to be helpful or flexible. This same person told 2 other guest that they could not park their work truck in the back as it took up 2 spots. They left and went next door to the Beat Western. Meanwhile, when we came back and asked a different front desk associate if the hotel was full she said no that they were not even half full. Clearly these front desk employees were selective of who they let into the hotel, when and for some reason were using the “hotel is full’ to be as unaccommodating as possible. We are going back to Clark’s Summit next week for Christmas but will not be staying at the Hampton nor use hotels.vom as we were sadly treated like second class citizens. Perhaps if I booked and. Checked in w my Hilton AMex service would have been more welcoming.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and has amenities like a mini fridge, coffee, and an iron. The place is very clean and even though I was near the elevator, I never heard people coming in and out. I felt safe and secure in my room.
Stayed 1 night in Nov 2023

10/10 Excellent

BJ

Stayed 1 night in Nov 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities
It probably has the highest room rate of Clarks Summit hotels. My room was clean and the bathroom spacious. The lack of conveniently placed usable lighting in the room required me to unplug the desk lamp and plug it in on the shelf between the beds. There were no instructions on how to use the tv remote, so the tv was useless during my one night stay. The desk clerk offered little help in this situation. And the toilet paper roller is behind one’s left shoulder, requiring strenuous movement to get sheets.
Stayed 1 night in Oct 2023

6/10 Okay

Arielle

Traveled with family
Hotel is fine
The hotel was fine and served our needs. Check in and check out were a little chaotic because our keys didn't work initially, which was an easy fix. But then they gave my brother in law keys to our room and kept conflating our reservations even though I booked through Hotels.com and he did not. They ultimately gave him our room bill (including a $3 bag of M&Ms we bought). Overall it seemed disorganized and chaotic, all because we have the same last name? But the hotel was fine.
Stayed 1 night in Oct 2023

8/10 Good

Mary

Traveled with family
Liked: Amenities, property conditions & facilities
Clean and well appointed room. Nice to have express breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in person. Richard went above and beyond to make our check in smooth
Stayed 1 night in Oct 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Talented staff
What I will comment on is the high degree of professionalism, the night of 9/0/23. With a raging flood out side these folks got guests into rooms with no electricity on. They should get an award.
Stayed 2 nights in Sep 2023

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flash Flood
We had a great check in experience and the rooms were very nice. The only issue we had was the flash flood that occurred caused the hotel to lose power and because the hotel set back off the road and over a small bridge, the small creek flooded causing us to be trapped at the hotel. We couldn't get out to get something to eat, nor could we order delivery. We wished that the hotel would have put out some of their breakfast food so we could have had something for dinner.
Stayed 2 nights in Sep 2023

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in the area ti help my son find an apartment for his upcoming internship. We found the staff to be very friendly and the room, amenities, and complimentary breakfast exceptional. We will return in the future for sure.
Stayed 2 nights in Sep 2023

2/10 Terrible

David

Stayed 1 night in Sep 2023

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Randi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and clean would definitely stay again!
Stayed 1 night in Sep 2023

10/10 Excellent

Janet W.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clark’s Summit
Wonderful hotel and great staff
Stayed 3 nights in Aug 2023

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Clean room. Omelette At breakfast was surprisingly good.
Stayed 1 night in Aug 2023

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Aug 2023

10/10 Excellent

Yuriy, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff. Great breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a nice area of PA. Very clean and quiet
Stayed 2 nights in Aug 2023

10/10 Excellent

Gloria

Liked: Staff & service, amenities, property conditions & facilities
The astaff ai amazingly friendly and the site is meticulous in so many ways.
Stayed 1 night in Aug 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Gretchen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to PA turnpike. Very clean and comfortable.
Stayed 1 night in Aug 2023

6/10 Okay

Judith

Traveled with partner
Disliked: Staff & service
location for my needs was good. Request to clean room denied because " you must request by 9 AM" This was not verbalized to me at check in ...nor was this time limit requirement stated on the notices on the bathroom mirror. When I commented on this to the front desk on checkout, all I got was how it was my fault ....push back on me, the customer. Not good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Errick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was emasculate
Stayed 7 nights in Jul 2023

8/10 Good

Gabriel

Stayed 1 night in Jul 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Joseph

Stayed 1 night in Jul 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cleanest hotels we’ve ever stayed, and very courteous staff would definitely come again
Stayed 1 night in Jul 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t arrive until 11:00 pm and the women at the front desk could not have been nicer and more helpful. Rooms were on the modern side for a Hampton Inn but very nice. The breakfast was good with a wonderful young woman who made sure that you had everything that you needed. The parking lot went around and uphill so that you could stay on the second floor and take your luggage in on the same level without stairs or elevator. That was very unusual.
Stayed 1 night in Jun 2023

8/10 Good

Ayman

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023