Ratings based on 896 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Great experience and the breakfast options are awesome!
Comment from Hotel Management
Nov 20, 2017 by Tasha, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our breakfast buffet. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

One Night Stay

Posted Nov 16, 2017
Pros: See above comments -
Cons: Same reply - see comments above.
Location: Redundent question - see comments above.
I was very pleased with the room. The bed was one of the best I have slept on in some time. . . . The only one exception I would have is that the shower head in this room flowed at one speed and the flow of the water was not sufficient for a good shower. Probably a move to save water, but not good for a complete shower. . . . Coffee in the lobby for a early checkout was ready and tasty - well done. . It is a difficult place to find and the traffic on "Wilma" is horrific. . . That is probably the only reason I would not stop there again. . . .
Comment from Hotel Management
Nov 17, 2017 by Tasha, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and our hotels accommodations. I do apologies about the shower head, we try to provide our guest with the most quality efficient products in our rooms while staying eco friendly. I am very sorry to hear that you may not consider us for a future stay due to our location. Please know we appreciate your business.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Very Nice Hotel. Close to everything.

Posted Nov 11, 2017
Pros: Very comfy, clean, and pleasant staff.
Cons: The treadmill did not work properly after the 1st day, and for some reason our room's electronic key system went out.
Location: There's a mall and many many other stores. Any and everything you would want to eat.
My husband and I stayed here for our Anniversary Weekend. We had a wonderful time. It's close to any and everything you would want.
Comment from Hotel Management
Nov 13, 2017 by Tasha, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. But however we would like to apologies the issues you did encounter. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 1, 2017
remodeled and up to date. good breakfast with real silverware and plates (not plastic)
Comment from Hotel Management
Nov 3, 2017 by Tasha, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the accommodations of our remodeling and our breakfast bar. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2017
Stayed for one night on a road trip to Florida - very nice hotel.
Comment from Hotel Management
Oct 25, 2017 by Tasha, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Clarksvilke, TN

Convenient

Posted Oct 23, 2017
It’s right at the main exit to Clarksville, near everything you could possibly want. Our only issue was waiting til 3 to check in, despite a wedding we had to go to at TWO.
Comment from Hotel Management
Oct 25, 2017 by Tasha, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. We do apologies about any inconvenience our check in time was.
3 out of 5
by A verified traveler

Just OK

Posted Oct 19, 2017
Room was very large.....very basic. Lighting not good and water was luke warm at best.
Comment from Hotel Management
Oct 22, 2017 by Tasha, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.
3 out of 5
by A verified traveler

Good location for travelers

Posted Oct 16, 2017
Pros: Location in regards to expressway.
Cons: Cleanliness.
Location: Hotel located near expressway with plenty of dining and shopping options.
The hotel did not appear clean. The television in the room worked but was difficult to operate and channels were limited. On a positive note the complimentary breakfast was fine, plenty of room and attention to visitors.
Comment from Hotel Management
Oct 18, 2017 by Tasha, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room . We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
5 out of 5
Recommended
for Everyone
by A verified traveler from clarksville, tn

Posted Oct 10, 2017
The hotel is very clean and comfortable. The printer in the business center wasn't working but other than that, the hotel had everything we needed. Staff was friendly and helpful. Just a great all around experience.
Comment from Hotel Management
Oct 11, 2017 by Tasha, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and appreciated our staffs hospitality. We look forward to your next stay.
4 out of 5
by A verified traveler from Florida Keys

Good place to stop if traveling west of Nashville

Posted Sep 15, 2017
Location: A few fast food joints and a Logan Steakhouse all within a block or two.
Just your basic hotel room, but everything appeared to be good repair. Very clean and comfortable. A few blocks off the highway so traffic noise was minimal to non-existent. Staff seemed a little inexperienced, but not unfriendly and competent enough.
Comment from Hotel Management
Sep 15, 2017 by Tasha, Hotel Management
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.