Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from S,tn

Nice hotel.

Posted Aug 5, 2015
The hotel was easy to find and had several restaurants near by. The room was very clean, roomy and had a micro and frig. Would stay there again.
Comment from Hotel Management
Aug 6, 2015 by Donna, Hotel Management
Thank you so very much for the wonderful feedback. We are so please that you did enjoy your stay here with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2015
Overall it was a good experience once we were checked in. The woman checking us in wasn't friendly we got in around 10:20 pm and checking in took nearly 30 minutes. It would have helped our mood if she at least seemed competent and helpful. Two others who were trying to check in were having problems as well. Breakfast the next day was good but packed the hotel staff working were pleasant and helpful! We had a good night's sleep and enjoyed our room
Comment from Hotel Management
Jul 28, 2015 by Donna, Hotel Management
Thank you so much for taking the time to share your feedback with us. We apologize that it took so long to get you guys checked in. We had a bus full of children that did break down here in Clarksville. Several if the children had to be rushed to the hospital for heat stroke and the others were here in our hotel. As any emergency situation we were trying our best to get these children checked in and taken care of. We are so very sorry that this was an inconvenience to any of our guest. We are very happy to know that all the children are safe and that we were able to assist them in this emergency. We are so please that you guys enjoyed breakfast and again we apologize for any inconvenience. Donna
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2015
Really enjoyed it. Loved how friendly everyone was and how they had coffee and hot water throughout the day in the lobby. Pool is a little small but great for kids. Great breakfast and just really great value.
Comment from Hotel Management
Jul 8, 2015 by Donna, Hotel Management
Thank you so much for your feedback. We are so please that you enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Clarksville TN

Posted Jul 6, 2015
The stay was pleasant. No complaints.The room was clean, included microwave and a refrigerator.
Comment from Hotel Management
Jul 8, 2015 by Donna, Hotel Management
We are so please to hear that you enjoyed your stay. We look forward to seeing you again real soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2015
We were favorably impressed with everything about this hotel, from the staff to the breakfast. There was a major renovation in progress (which they apologized for), but it had no effect on our stay. Everything was impeccably clean.
Comment from Hotel Management
Jul 3, 2015 by Donna, Hotel Management
Thank you so much for your feedback. We appreciate your loyalty to our brand. Have a great summer.
2 out of 5
by A verified traveler from Wisconsin

overnight stop from Florida to Wisconsin

Posted Jun 13, 2015
Pros: Location right off highway and stores
Location: Just passing through, close to highway
I read online the hotel was newly renovated. Turns out hotel is still under renovation and smells strong from new materials. Booked a double queen bed room, either really small queen beds or we were put in a double bed room. Room was clean but sort of smelt like cat pee but think it may have been the new carpet that smelt like that. I guess it was okay for a quick sleep before getting on the road again.
Comment from Hotel Management
Jun 15, 2015 by Donna Martinez, Hotel Management
Tina, Good morning! Thank you so much for you feedback. I am not sure as to wear you read "on line" that we are newly renovated as it states that we are currently renovated with new renovated sleeping rooms. All out rooms that we have are the standard double queen beds and not "double beds" I am sorry that you were not happy with the size of the mattress as they are 100 percent queen mattresses. We also do not allow pets so I am not sure as to why you were smelling "cat urine" We did just installed all new carpet so I am thinking that maybe in could have been the smell of the new carpet. I do apologize for any inconvenience that this may have caused you. We have such a beautiful hotel and I am sure that once the renovations are completed you be even happier with our beautiful hotel. I am glad to see that you did love that our hotel was clean. Safe travel and back to Wisconsin.
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Convenient and close to restaurants and shopping

Posted Jun 9, 2015
Pros: Convenience
Cons: Access was a little challenging
Location: Plenty of restaurants and shopping
Perfect for our needs. Just an overnight stay on the way to a wedding in Missouri.
Comment from Hotel Management
Jun 11, 2015 by Donna Martinez, Hotel Management
Thank you so much for you feedback. We appreciate your business and we look forward to seeing you again very soon. Enjoy you summer:}
5 out of 5
Recommended
for Everyone
by A verified traveler from Redcliff Alberta

Loved the large bed and lots of room

Posted Jun 5, 2015
Pros: Everything
Cons: Nothing
Location: Close to restaurants, Walmart
Lovet the large beds and comfortable room. Restaurants were really close and breakfast at the hotel was excellent. Better than the last 3 Best Western's we stayed at.
Comment from Hotel Management
Jun 8, 2015 by Donna Martinez, Hotel Management
Thank you so much for the wonderful feedback. We appreciate your stay and look forward to having you always as our guest:}
5 out of 5
Recommended
for Families
by Christi from Colorado

Quick stop in Clarkesville

Posted Jun 3, 2015 on Hotels
Helpful staff, great breakfast, comfortable beds.
Comment from Hotel Management
Aug 8, 2015 by donna, Hotel Management
Christi, Thank you so much for the wonderful review. The bed are comfortable:} Have a great week.
Comment from Hotel Management
Aug 8, 2015 by donna, Hotel Management
Christi, Thank you so much for your feedback. We are pleased to hear that you have enjoyed your stay with us.
5 out of 5
Recommended
for Families
by Michelle from Alabama

relaxing

Posted May 29, 2015 on Hotels
Very clean and very nice Staff members were very good at there work. I would stay here again. The pool didn't look so good but I was understanding they were under construction.
Comment from Hotel Management
Aug 8, 2015 by donna, Hotel Management
Michelle, Thank you so much for taking the time to share your feed back with us. We appreciate your business and your loyalty to our brand. Yes, we are now starting to early stages of our pool renovations as we are so excited.
Comment from Hotel Management
Aug 8, 2015 by donna, Hotel Management
Michelle, Good morning and hope all I well. I am so pleased to hear that you enjoyed your stay here with us. Yes, the pool in now starting it's early stages of renovations as we are very excited for this change. Please note that we have other locations at this time that our guest can use when our pool area is down due to the renovations. We will begin tomorrow on the down stairs location of our renovations. We appreciate our guest so much for their patience in this matter. Have a great summer Michelle.