Posted Mar 3, 2017
My experience was horrible. First they couldn't find my reservation. I don't know if it was expedia or the hotel's mistake. I was over charged, again, not sure if expedia or hotel made the mistake. I reserved a room at Home Town In Suite on expedia, wasn't aware of the change to In Town Suites. The front desk girl was nice. The hotel is out dated, needs improvement, and in bad shape. The guests next door smoked marijuana and fought all night until morning. The guests are very loud. My daughter, mother, and I were unable to sleep the whole stay. Bathtub was missing stopper as well as kitchen sink. The girl at the front desk found stoppers for both. I addressed this issue with front desk, there was no change. There also needs to be night security. The kitchen sink leaked, the bathroom floor seemed as if it was going to cave in due to water damage, the 2nd floor smells horrible, and the room needs a good cleaning and repair. The leaking sink was repaired. I will never stay here again or recommend to my worst enemy. However, the front desk girl was awsome. There were other issues, but there were way too many to list.