Ratings based on 404 Verified Reviews

3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean, but not very willing to work with you!

Posted Jun 26, 2017
I would like to start this review off by saying I am not one to complain, but I was pretty disappointed upon arrival. I had specifically asked for a nonsmoking room, was traveling with two young children and a pregnant friend of mine, we arrived & the room was smoking. I don't mean just a small scent of smoke, I mean give you a headache, smelt absolutely awful scent of smoke. When I went to the front desk with my reservation in hand she told me I should have called and checked since I booked through Expedia and not directly through them...I have never had to do that with any type of reservation. She was unable to help me, and sent me back to my room with a bottle of air freshener....after the not as friendly friend of mine went back up there finally the suite was offered to us at a discounted price. It was addictive to us by saying it had 2 beds, which ended up being one bed & a pullout. I really hate to complain, the hotel is clean (when nonsmoking), in a good place, & great price but when the mistake is not mine I believe they should have done more to fix it!
3 out of 5
by A verified traveler

Posted Jun 26, 2017
Pros: Staff
Cons: Breakfast beds were not very comfortable
The staff was very friendly and helpful our light was out in bathroom and maintenance came right away to replace the light even though he was already heading home not as happy with the breakfast very minimal and not very much space to sit but all in all was fine place
Comment from Hotel Management
Jun 27, 2017 by Anil, Hotel Management
thank you for the feedback, I will share your comments with our staff, it feels good to make a positive impression. please come see again.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. louis, mo

Nice hotel and friendly staff

Posted May 27, 2017
Nice hotel right off Highway and surrounded by lots of food choices. Quiet area and clean rooms.
Comment from Hotel Management
May 27, 2017 by Anil , Hotel Management
thank you for your feedback, I look forward to sharing your comments with my staff. Please come see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cortland, OH

Very clean hotel with friendly staff.

Posted May 21, 2017
Location: We went to a "Jazz on the Lawn" at Beachaven Winery. It was a family friendly event with live music. The winery is not far from the hotel.
This Super 8 was much better than we expected! The hotel staff was very friendly and helpful. The room was very clean and comfortable. There were a microwave and refrigerator in the room. The breakfast had many good options. The hotel was located right off the interstate and easy to find. The price was very reasonable.
Comment from Hotel Management
May 23, 2017 by Anil , Hotel Management
thank you so much for your feedback, I am glad you enjoyed our local Winery. Please come see us again soon.
1 out of 5
by A verified traveler

Bed Bugs!

Posted May 21, 2017
We stopped here for a night stay traveling from Florida back to Wisconsin. I will say on the surface, the rooms appear clean and are large. My boyfriend works in pest control as an Exterminator, so the first thing we do when we get to any hotel is check for bed bugs. He found one right off the bat. We took it down to the front desk. The woman working was very apologetic and said she didn't have a room to move us too. We wouldn't have accepted it even if she did. More then likely all the rooms are infested with them. She offered to refund our money (which has not shown on my credit card yet, but I will update when it does). We checked out of the room and were fortunate enough to find another hotel in the area at 9pm. I would advise staying away from this hotel, bed bugs are no joke and very difficult to get rid of if your becomes infested with them.
Comment from Hotel Management
May 24, 2017 by anil, Hotel Management
we're sorry you were unhappy and that this situation occurred. We agree Bed Bugs are no joke and we take it very seriously.
3 out of 5
by A verified traveler from g

okay hotel

Posted May 13, 2017
The staff was very friendly but the room was dingy. The walls were dirty and the outlets broken but the bathroom was clean and the beds nice. The breakfast was good for being free.
Comment from Hotel Management
May 13, 2017 by Anil , Hotel Management
thank you for your feedback, we appreciate our guest's letting us know the good and the bad. We will keep up with the good and improve on the bad.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the price!

Posted Apr 29, 2017
Always remember to ask for non smoking! I wasn't thinking when I arrived, too tired!
Comment from Hotel Management
Apr 29, 2017 by Anil, Hotel Management
great advise for our weary travelers, I'm sorry if you ended up in an unwanted smoking room. we appreciate your feedback.
2 out of 5
by A verified traveler

Posted Apr 24, 2017
Horrible interaction with front desk staff! She so clearly did not want to be there it was awkward. Room looked recently "refreshed" with new bedding and paint. What's really needed though is a new mattress and showerhead. Both were terrible, though they seemed clean. Super thin walls. Hotel is directly across from a police dispatch, sirens off and on for our stay, once they got to the main street a block or so away. To be fair, all hotels in this street share the noise issue. This was our 1st time at a Super 8, and we won't seek them out in the future, based on this stay.
Comment from Hotel Management
Apr 26, 2017 by Anil , Hotel Management
I am so sorry to hear that you were unhappy with your stay. we appreciate the feedback and will use it to improve where we can. thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to just about everything

Posted Apr 18, 2017
Thought for certain I had booked a non smoking room and ended up with a smoking room and they could not give him another. Staff was friendly and the room was clean other than the stale smoke smell.
Comment from Hotel Management
Apr 21, 2017 by Anil , Hotel Management
I'm sorry we didn't have a non smoking available for you, thank you for staying with us. We do hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Posted Apr 18, 2017
Decent value, close to many restaurants Close to interstate exit
Comment from Hotel Management
Apr 18, 2017 by Anil , Hotel Management
thank you for your feedback, come see us again soon.