Ratings based on 202 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Always our go-to Hotel in Cle Elum, Wa.

Posted Jan 16, 2018
We love staying at the Snowcap Best Western in Cle Elum. Great service and rooms can always be expected. We love that they have an indoor pool and Hot tub. The cookies when you check in are always a nice bonus!
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Convenient access for recreation areas.

Posted Jan 16, 2018
Easy access to surrounding snow recreation areas. Staff was friendly and most accommodating. It was snowing heavily the day that we left and John put on our snow tires and accepted nothing in return. Good guy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
Stay was as one should expect. Seems to be rare these days...
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2017
Clean. Nice people. Quiet. Pool is nice but a little too cold. Hot tub was a little too hot. Overall very nice. Will come back if we visit this town again.
Comment from Hotel Management
Jan 1, 2018 by Front Desk Staff, Hotel Management
Thank you and we hope you come stay with us again.
3 out of 5
by A verified traveler

Posted Dec 30, 2017
It’s Best Western I get it. But in comparing other Best Western properties it’s subpar. The breakfast was also disappointing.
Comment from Hotel Management
Dec 31, 2017 by Front Desk Staff, Hotel Management
We apologize we didn't meet your standards. We are working to better the experience for the guest.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

A lot to like, however....

Posted Dec 28, 2017
We experienced a nice enough staff and room. We did not find the bed comfortable and the biggest disappointment was before 9am the majority of the complimentary breakfast was gone, there was no regular coffee, nor water. There was no attendant to the breakfast and while there was someone at the front desk he was either too aloof or too busy to care. Given the limited options we would try again but we will also not count on being able to grab breakfast for our young children on site.
5 out of 5
Recommended
for Everyone
by A verified traveler from Elma, Washington

Nice hotel

Posted Dec 24, 2017
We really enjoyed our stay. The pool and jacuzzi were just what we needed after being out in the snow all day. Breakfast was great with.lots of choices, the rooms were clean and spacious.
Comment from Hotel Management
Dec 26, 2017 by Front Desk Staff, Hotel Management
Thank you and please stay with us again. we'd love to have you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Eastern WA

Posted Dec 24, 2017
Nice hotel. Our room with king bed is huge! Very comfortable.
Comment from Hotel Management
Dec 26, 2017 by Front Desk staff, Hotel Management
Thank you. we hope you'll stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from GA

Overnight

Posted Dec 19, 2017
A quick stay overnight , nice clean rooms, comfortable beds and good breakfast
4 out of 5
Recommended
for Families
by A verified traveler

Convenient hotel near Suncadia

Posted Dec 18, 2017
Slightly better than average family hotel with pleasant staff.