Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Oct 4, 2016
Clean, comfortable and convenient. Just off route 70 and close to gas and food. Friendly staff. Just what I needed.
4 out of 5
by A verified traveler from Buffalo, NY

Overnight stop after visiting Harpers Ferry

Posted Oct 3, 2016
Pros: It was clean and comfortable.
Cons: Obvious shortage of housekeeping staff or else no housekeeping supervision. Carpets and bedding needs improvements.
Location: Not far from Harpers Ferry and some Civil War sites. It's in a beautiful area of the country.
Spent our last day of vacation in Harpers Ferry and needed a place to stay for the night before continuing on home. Everything in Harpers Ferry was either expensive or not to our liking so we chose the Sleep Inn & Suites in Clear Spring, MD. The hotel is clean but dated and definitely understaffed. There was no one at the desk when we arrived but an employee appeared shortly after we rang the service bell. Check in was easy and fast. Our room was comfortable though not as large as it appeared in the photo on the website. There was a fridge, which we needed, and the bathroom was large and clean. The carpet was stained and old looking and so was the blanket on our bed. But as I said before, it was clean. We planned to go to the hot tub to relax and were very disappointed to find it out of order. There was a large bag of trash at the end of the hall near our room when we checked in that was still there the next morning. The same desk clerk that was working the previous evening was at the desk again in the morning. The patio outside the breakfast room need cleaning--towels on the tables and ash trays were full. Guessing it's a break area for staff. That's how it looked anyway. Breakfast was decent, with nice danish and apple fritters as well as the usual fare. Would stay again if in the area but I do think the price needs to come down a bit due to the hotel being dated. They obviously need to hire some more staff.
5 out of 5
by A verified traveler from FRONT ROYAL,VA.

A really nice and clean and bright hotel!

Posted Aug 29, 2016
Location: we went to Fort Frederick, great site.
The sleep I enjoyed was one of the best I had this year....The bed,the pillows,the AC were great. No BS woke up completely refreshed....I can see why it Is called SLEEP INN
5 out of 5
by Marie from Maryland

Clean Convenient stay

Posted Jun 13, 2016 on Hotels
In town for a reunion and this was a clean, convenient, quiet place to stay.
5 out of 5
by Brenda

This traveler left a rating score only Posted May 31, 2016 on Hotels
3 out of 5
by Joseph

This traveler left a rating score only Posted May 30, 2016 on Hotels
4 out of 5
by Melanie from Rhode island

One night stop ovet

Posted May 7, 2016 on Hotels
Night desk person was not friendly. Morning person was very nice! Have a non allergenic dog with us. Got a pet room and it caused me to have an allergy attack. I guess that pets are only assigned to certain rooms. My dog doesn't shed and has no dander but policy dictates that we have to be in a pet room. Other hotels have given me a regular room.
4 out of 5
by Jennifer from Athens

Nice hotel GREAT people

Posted Apr 21, 2016 on Hotels
The best thing about our stay was the staff who were exceedingly helpful and friendly - would thoroughly recommend!
4 out of 5
by A verified traveler

Nice and clean

Posted Apr 17, 2016
Pros: Location was convenient off of a major highway.
Cons: Beds could be more comfortable.
Hotel is new and very nice. Breakfast was very good. Only negative was the bed which could have been more comfortable.
5 out of 5
by marion

This traveler left a rating score only Posted Mar 28, 2016 on Hotels