Ratings based on 513 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from riverview, mi

Posted Nov 5, 2017
Loose/missing tiles around pool area, hazardous Pool heater broken during our 5 day stay
Comment from Hotel Management
Nov 8, 2017 by Michael Miraglia, Hotel Management
Dear Kenneth, Thank you for staying with us. We apologize for the inconvenience with the pool heater and loose tiles. The pool heater has been repaired and we are in the process of repairing the loose pavers around the pool. We hope to have another opportunity to better your experience with us.
3 out of 5
by A verified traveler

Clearwater 2017

Posted Oct 8, 2017
Pros: The people who worked there from the front desk, our room attendant and the people working the pool area all 10's
Cons: Food. Building needs some updating
Location: This motel is not within walking distance of much. Its kind of isolated unless you drive.
The hotel needs some upgrading/remodeling but overall acceptable. The one major negative is the food. We at at Kokomos by the pool and in their dining room. The food was a 3 out of 10 The first night my wife and i both had salads. The lettuce tasted old, the same with the bread. lunch at the pool wasn't any better. The worst fish tacos I've ever had. The help at this facility was excellent. We ended up eating at the Sheraton across the road on day 2. Delicious.
Comment from Hotel Management
Oct 11, 2017 by Michael Miraglia, Hotel Management
Thank you for sharing your feedback with us. We are terribly sorry that we let you down with your dining experiences. This is typically an area that we excel as you may see from previous reviews. I have shared your feedback with my executive chef and we are reviewing where we needed to improve. We hope to have another opportunity to better your experience with us.
1 out of 5
by A verified traveler

Worst customer service

Posted Sep 9, 2017
Pros: Clean
Cons: Improve customer service
Location: Clearwater beach really nice
Nice hotel but because of "system error" of the hotel and expedia we could only spend one night and since we arrived @ 8pm we really did not have the opportunity to enjoy any of the resort. Hotel customer service was not helpful at all
Comment from Hotel Management
Sep 12, 2017 by Michael Miraglia, Hotel Management
We are terribly sorry you did not have the opportunity to enjoy our hotel. We take our guest comfort very seriously. We apologize about the challenges you experienced and hope to have another opportunity to better your experience with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice-staff is awesome

Posted Sep 4, 2017
staff was great, motel was awesome. The shuttle driver that takes you to the beach even loans you chair, umbrella, boogie board, toys. You dont have to take anything. Loved it!
Comment from Hotel Management
Sep 5, 2017 by Michael Miraglia, Hotel Management
Thank you. We are very happy you enjoyed your experience. We appreciate the positive feedback and hope to see you return and stay with us again.
3 out of 5
by Andrew

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017
Thank you for staying with us!! I see that you have given us a three star review. We want to ensure every guest thoroughly enjoys their time with us. If I may inquire, where have we fallen short of achieving complete satisfaction for your stay? I want to address any issues you may have experienced so we can continue to improve our guest experience going forward. Thank you again for staying with us.
5 out of 5
by Gayle

Posted Aug 14, 2017 on Hotels
Great resort. Disappointed with the slider door in the room to the balcony. Could not push it open or closed. Called maintenance but did not get a response in our 2 night stay.
Comment from Hotel Management
Aug 18, 2017
Thank you so much for your review!! We are so pleased you enjoyed your stay with us. I must apologize and will certainly address the issue you experienced with your balcony door, and the lack of timeliness on our part in this instance. We always want to ensure every guest stay is a wonderful and memorable one! Please come back and visit us next time your travels bring you to Clearwater Beach. It would be our pleasure to welcome you back!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Beautiful view!

Posted Aug 8, 2017
Hotel was great! Pool area was beautiful! Slept 4 adults and 2 kids we'll! Shuttle to beach!
Comment from Hotel Management
Aug 8, 2017 by Christopher, Hotel Management
We are thrilled you enjoyed your stay with us!! We hope to welcome you back the next time your travels take you to Clearwater Beach. Thank you for the feedback and for staying with us!!
4 out of 5
by A verified traveler

Posted Jul 16, 2017 on Hotels
Comment from Hotel Management
Jul 19, 2017 by Michael Miraglia, Hotel Management
Thank you for the great rating. We are happy you enjoyed your experience with us. We hope you can return again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern Ireland

Great hotel and facilities

Posted Jul 15, 2017
Pros: Room, pool and pool bar
Cons: No
Location: Close to Clearwater.
Booked for a few days in Clearwater as part of holiday to Orlando. Really enjoyed hotel and facilities.
Comment from Hotel Management
Jul 19, 2017 by Michael Miraglia, Hotel Management
Dear Stephen, Thank you for staying with us. We are thrilled you enjoyed your experience with us. We hope you can come back and visit us again soon.
5 out of 5
by Charles

Posted Jul 10, 2017 on Hotels
Comment from Hotel Management
Jul 12, 2017 by Michael Miraglia, Hotel Management
Charles, Thank you for the great rating. We are thrilled you felt your experience was a five star!! We hope to see you again soon.