Ratings based on 1,328 Verified Reviews

3.9 out of 5
76% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Great hotel

Posted Aug 18, 2017
I loved all about this hotel, the price, the staff and all the facilities also its near all i needed during my stay ! The only thing i didnt like is being charged for 20$ for everyday stay !!
Comment from Hotel Management
Aug 18, 2017 by Chris, Hotel Management
We appreciate you for taking the time to provide your feedback. Thank you for choosing Shephard's Beach Resort.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Nice

Posted Aug 15, 2017
Rear good excellent. Room nice clean. Food was delicious. Poll excellent.
Comment from Hotel Management
Aug 15, 2017 by Chris, Hotel Management
Thank you for providing feedback. We are glad you enjoyed your visit to Shephards on Clw Bch!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2017
Overall was nice. Hotel staff could be better................ .................................................................................................................
Comment from Hotel Management
Aug 16, 2017 by Chris, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. If you wish to elaborate more on your experiences do not hesitate to contact our property. We would encourage you to further address the nature and source of this complaint so we can correct this problem moving forward. We hope to see you again as our staff strives to exceed each and every guest’s level of expectation.
3 out of 5
by A verified traveler from florida

Hotel stay

Posted Aug 9, 2017
I was kind of disappointed, love to walk the beach but couldn't because they were closed off by big rocks on both sides. Also surprise they charged me an extra $40 because I used Expedia
Comment from Hotel Management
Aug 21, 2017 by Chris, Hotel Management
Thank you for visiting Shephards Beach Resort
3 out of 5
by A verified traveler

Very noisy hotel

Posted Aug 8, 2017
Pros: Close to the beach, nice pool
Cons: They need to have better walls/windows to block all the notice from the loud music
Location: Clear water is within a couple blocks, a few restaurants, also within walking distance to the pier 60
This hotel was not what we were expecting, it was like being at a disco from 11am to 2 - 3am. They play the music so loud that having a balcony does not make sense because you can't even open it. And at night, you can hear the music as if you were sleeping next to a speaker - it is so loud that it is very difficult to sleep. We asked almost every day that we did not care anymore about the beach view and did not mind to move to a downgraded room as long as it was quiet, but they did not help. They kept saying that because I booked through a third party, there was nothing they could do. The other issue was that the pictures for the hotel shows their nice seats at the beach, which makes you believe that it is part of the hotel, but when you go there, you actually have to pay $25 to get an umbrella and two seats, it was very disappointing. We were there with two small kids and did not expect to be at a disco all the time. They do not have any activities for kids either.
Comment from Hotel Management
Aug 17, 2017 by CHRIS, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. If you wish to elaborate more on your experiences do not hesitate to contact our property. We hope to see you again as our staff strives to exceed each and every guest’s level of expectation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fl

Nice hotel on the beach

Posted Aug 1, 2017
Fun party atmosphere. Wish they would allow guests to pick room location. Staff was awesome, valet service fast and friendly.
Comment from Hotel Management
Aug 14, 2017 by chris, Hotel Management
Thank you for your review Sherri. Please note you are welcome to contact the hotel at any time to communicate your desired room type. Our staff takes pride in providing the perfect accommodation for all guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach

Posted Jul 20, 2017
We had a a great time at Shephards and Clearwater Beach. Close to everything!!!! We walked everywhere!
Comment from Hotel Management
Aug 14, 2017 by Chris, Hotel Management
Thank you for visiting. We appreciate you taking the time to provide feedback on your recent stay. We hope to see you again soon.
3 out of 5
by A verified traveler from Georgia

Posted Jul 15, 2017
Beautiful rooms. However it has limited beach access. Jet skies take up what small space there is in the water. Also I never saw in reviews the resort has loud live music every night that goes until late into the night. Sundays are a wild party. This is definitely not a place to stay with children.
Comment from Hotel Management
Jul 19, 2017 by Chris, Hotel Management
Thank You
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Great hotel on the beach

Posted Jul 13, 2017
Pros: Everything! We loved our room, as well as the outside pool/beach area. Close to public beach, on the main road with lots of restaurants & shops.
Cons: We would have liked more towel racks in the bathroom & by the sink. Free beach chairs & umbrella's to hotel guests would be nice.
Location: Great location, near the public beach, close proximity to lots of restaurants and shops. A trolley stop is just outside the door.
Beautiful hotel, inside and out. Rooms are VERY spacious, showers newly remodeled and huge. Pool area was beautiful, very large, and had plenty of chairs. Private beach was great. Enjoyed the entertainment - live bands just outside the hotel area. Friendly staff. Free oranges in the lobby was a nice treat.
Comment from Hotel Management
Jul 19, 2017 by Chris, Hotel Management
Thank You
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice resort with a great mix of things to do

Posted Jul 12, 2017
Upon my arrival I checked in first to a standard room which was great because I was staying all week and landed into Tampa late. The staff were nice at the front desk checked in quickly then went to a really comfortable room. 2nd day we moved to the studio with a side view of the ocean and even though it was a side view I loved it, so did my kids. We also loved the pool and beach so close together. The only thing I didn't like was the jet skis parked in each of the beach areas that really ruined the experience of just hanging out in the beach water there should be an assigned area away from the people wanting to swim in beach. The view fr beach was beautiful. At night the entertainment was awesome it was great to get a drink in our hotel and just relax at night too. I did not like that I had a limited amount of guest since it would make more sense for the hotel to have as many people as possible check out the property but either way my family and friends all came to visit and we had a great time.
Comment from Hotel Management
Aug 14, 2017 by Chris, Hotel Management
Thank you for visiting Shephards on Clearwater Beach. We hope your experience was more than satisfying. We’re sorry you were unhappy in the slightest bit- we’ll work hard to fix the issue you experienced. Thanks for letting us know. We hope to see you again as our staff strives to exceed each and every guest’s level of expectation.