Ratings based on 1,349 Verified Reviews

3.9 out of 5
76% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from wpb, fl

Great location, great diversity, family friendly

Posted Sep 20, 2017
This place has a nice private beach, on the inlet. jet skis are right there. rent a chair and umberella for the full day. on weekends it gets popping around 2pm, live music, bars, etc. we brought our 10yr old and she had fun. night club at nice and noise may bother you but with windows closed and ac running you could barely hear it from our 5th floor room. food wasnt great, and way too expensive. parking and valet were nice. hotel staff were nice. room was clean. overall a good time.
Comment from Hotel Management
Sep 20, 2017 by Chris, Hotel Management
Thank you for visiting Shephard's Beach Resort. We hope you have an opportunity to visit us again soon. Keep posted for fall promotions as we are gearing up for the cooler weather and festival months.
1 out of 5
by A verified traveler

Horrible and loud

Posted Sep 18, 2017
Worst working resort Climate sucks (ac) No wifi So loud
Comment from Hotel Management
Sep 20, 2017 by Chris, Hotel Management
We are sorry we failed to meet your expectations. Please note our secured wifi is of optimal capacity and requires a log in process for security purposes. We also would have been happy to have one of our on site HVAC techs evaluate any issue with your climate control and would do what ever necessary to be sure your needs are met.
5 out of 5
Recommended
for Everyone
by A verified traveler

50 th Birthday

Posted Sep 4, 2017
Recently stayed for a week at your resort for my birthday. The view was beautiful and the room was very clean. The staff was very friendly. The beach however had a lot of seaweed making it uncomfortable to swim / walk along. I enjoyed most of the entertainment except the techno band on Sunday night and I think there needs to be more dining choices. Overall my experience was very pleasant.
Comment from Hotel Management
Sep 6, 2017 by Chris, Hotel Management
Thank you for your review. We will consider your requests as we value your opinion. We appreciate you choosing Shephard's Beach Resort to celebrate your 50th birthday.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2017
Great beach, pool, live music, tiki bars and staff. Room was neat, clean and comfortable. Staff always helpful and friendly, food was great. Easy in/out parking. Be back soon !
Comment from Hotel Management
Aug 30, 2017 by Chris, Hotel Management
Thank you for staying at Shephards Beach Resort. Over the past 40 years our family owned establishment has taken pride in providing efficient and excellent customer services to all guest alike.
4 out of 5
Recommended
for Couples
by A verified traveler from nola

nice hotel good location

Posted Aug 23, 2017
Pros: location and rates
Cons: make it an adult only hotel. the kids overwhelm the pool.... blows the whole its an entertainment party theme.
This hotel has one of the best buffets in the nation, being from South Louisiana its hard to find satisfying food on the road. Our compliments to the chefs and management.
Comment from Hotel Management
Aug 23, 2017 by Chris, Hotel Management
Thank you for taking the time to provide a review. We are glad you enjoyed your time at Shephard's Beach Resort and will consider your recommendations in our next staff meeting.
3 out of 5
by A verified traveler

Posted Aug 23, 2017
The entertainment was very. Hotel itself was a bit disappointing.
Comment from Hotel Management
Aug 23, 2017 by Chris, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wayne NJ

Hotel with convenient little beach

Posted Aug 22, 2017
Pros: We liked the balcony, the view from our balcony, the small but easy access beach, the pool area the citrus water and oranges at check-in
Cons: The sink area needs towel racks. There was a strong bleach smell when we arrived. The music outside was nice but too loud for people trying to sleep.
Location: It's in a great location with walking access to beaches, restaurants, water rentals. The CityPASS is excellent deal for aquariums,zoo, Busch Gardens.
Check-in was smooth and pleasant. We liked our room but there was a strong smell of bleach cleaning product that we had to remove with an air freshener that we bought. The balcony and view were very lovely. The room decor was nice and the beds were very comfortable. We were not happy about the valet parking at first, and even though parking was free, we spent a lot in tips for the valets. The guys were very efficient and pleasant however. We chose the hotel because of the beach but were very disappointed that we had to pay $25 to rent 2 chairs and an umbrella on the beach for the day. They were not included in the $20/day resort fee. All these items added a lot to the room rate, which turned out not to be such a good deal. However, we liked it enough to consider returning in the future., especially since the other fancy name hotels up the street do not have their own direct beach access. We chose the beach side of the hotel for the view but found out as the week went on that the music just below, while entertaining and good, got louder and later as the week progressed and the windows did not provide adequate noise blocking. By Friday night, it was playing until at least 1 am. We wondered how families and older people like us could handle it. That was the main disadvantage of staying in this hotel. The city view side was quieter but the view as not as nice.
Comment from Hotel Management
Aug 22, 2017 by Front Office, Hotel Management
Thank you for taking the time to provide a review. We appreciate your feedback and value your opinion. We will consider, evaluate and fix the problems you experienced throughout the course of your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Great hotel

Posted Aug 18, 2017
I loved all about this hotel, the price, the staff and all the facilities also its near all i needed during my stay ! The only thing i didnt like is being charged for 20$ for everyday stay !!
Comment from Hotel Management
Aug 18, 2017 by Chris, Hotel Management
We appreciate you for taking the time to provide your feedback. Thank you for choosing Shephard's Beach Resort.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Nice

Posted Aug 15, 2017
Rear good excellent. Room nice clean. Food was delicious. Poll excellent.
Comment from Hotel Management
Aug 15, 2017 by Chris, Hotel Management
Thank you for providing feedback. We are glad you enjoyed your visit to Shephards on Clw Bch!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2017
Overall was nice. Hotel staff could be better................ .................................................................................................................
Comment from Hotel Management
Aug 16, 2017 by Chris, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. If you wish to elaborate more on your experiences do not hesitate to contact our property. We would encourage you to further address the nature and source of this complaint so we can correct this problem moving forward. We hope to see you again as our staff strives to exceed each and every guest’s level of expectation.