Sports facility

Reviews of Clearwater Valley Resort and KOA Campground

2.5 out of 5
Clearwater Valley Resort and KOA Campground
373 Clearwater Valley Road, Clearwater, BC

Reviews

8.2

Very Good

Rating 10 - Excellent. 58 out of 146 reviews" "
Rating 8 - Good. 53 out of 146 reviews" "
Rating 6 - Okay. 21 out of 146 reviews" "
Rating 4 - Poor. 12 out of 146 reviews" "
Rating 2 - Terrible. 2 out of 146 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay in the cute little bungalow. It felt like a perfect little retreat for a few days. The staff at the restaurant/office were very friendly and helpful. I liked that I could walk to the restaurant for supper every night and not have to drive anywhere.
Stayed 4 nights in Apr 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old rundown cabin Very primitive Coffee maker didn’t work Sheet felt like sandpaper Bed old and lumpy No heat controll No phone O tv
Stayed 1 night in Apr 2024

4/10 Poor

Kate

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We chose to stay here on the basis of great reviews on this site but we must have rented a not-so-good room. Our room had a pervasive mildew odour. Glassware was dirty. Neither of those things were the end of the world, but what was more concerning was the very strong gas smell coming from the rattly heater during the night. We had to open all windows all night long because of worry about gas inhalation and we hardly slept because of our concern. Look this is a stunning part of the world and this looks like a cozy caravan park, but the room we were in was not great.
Stayed 1 night in Mar 2024

8/10 Good

Roelie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huggikj
Stayed 1 night in Oct 2023

10/10 Excellent

Michael, North Vancouver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 7 nights in Nov 2023

10/10 Excellent

Michael, North Vancouver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 7 nights in Nov 2023

10/10 Excellent

Lindsay

Stayed 1 night in Nov 2023

4/10 Poor

Lucas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Used tissue left beside the bed. Visible dirt in the entranceway. Run down. Toilet paper holder ripped out of the wall with hole in drywall. If you want a cheap place and don’t mind a little dirt and disrepair, then this is the place to stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

rong

Liked: Cleanliness, staff & service, property conditions & facilities
very good !
Stayed 1 night in Oct 2023

10/10 Excellent

Yoonae

Stayed 1 night in Oct 2023

8/10 Good

Yoonae

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. Staffs arw great
Stayed 1 night in Oct 2023

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was uncomfortable, but the room was very clean and well maintained. :)
Stayed 1 night in Sep 2023

8/10 Good

Amber

Beautiful little spot to stay in on your travels
Stayed 1 night in Sep 2023

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that this is a family run resort. Everyone there is welcoming and friendly. This was our third stay at this resort and we will be back!
Stayed 6 nights in Aug 2023

4/10 Poor

Jeanette

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We were in the bottom level cabin and there was a crack in the ceiling above the tub. When the person above us took a shower the water leaked through the crack for about an hour afterwards
Stayed 1 night in Aug 2023

10/10 Excellent

Janice

Stayed 1 night in Aug 2023

6/10 Okay

Julianne

Stayed 2 nights in Aug 2023

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Bill

Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Not impressed with the bungalow we stayed in, over priced for what we got. Smelly odor in bungalow. No microwave only a fridge. Sprinkler was left on outside our cabin all night so it hit the building and the bathroom window was open so water came in through window into bathtub. Good thing we closed the window above the bed before the sprinkler was turned on or it would have been a mess.
Stayed 1 night in Aug 2023

8/10 Good

Ken

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Stores 5 min walk away
Stayed 1 night in Aug 2023

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the bar and head office were great. Ton of amenities to accomodate a family camping trip or reunion. We will definitely be coming back.
Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick access to Wells Gray Park!
Stayed 2 nights in Jul 2023

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had everything we needed.
Stayed 1 night in Aug 2023

8/10 Good

Debby

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed in the family room so was nice to have the ability to cook. Fun place and fantastic staff. We had a big dog and they welcomed him too. Property needs a bit of updating but we overlooked that due to the great staff.
Stayed 1 night in Aug 2023
Response from Owner on Aug 4, 2023
Thank you for the review! Yes, the facility is a little dated, we are into year two of owning it and we have very extensive renovations happening this winter to fix that issue. Our staff is excellent, we agree. :D Thank you.

8/10 Good

Terrence

Stayed 1 night in Jul 2023

8/10 Good

Jeffrey

Stayed 2 nights in Jul 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great welcome. Lots to do. Nice room.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Theresa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a welcome surprise after 9 hours of driving! The staff was knowledgeable and check in was seamless. My 12 year old quickly changed into a swimsuit and had a blast in the pool with another guest. I walked our dog and then had a quick dip myself. We had fresh fish and chips from the restaurant and then a super quiet and restful sleep in the cabin. It’s a bit dated but I can tell that the upgrades are continuous and the place was so clean and welcoming. I did a 5km walk the next morning past Dutch Lake and packing was quick with the car just outside the cabin. I will definitely be staying here again!
Stayed 1 night in Jul 2023
Response from Owner on Jul 31, 2023
Thank you, for your excellently descriptive review of the facility and the surrounding area, it is much appreciated. :)

10/10 Excellent

tristan

Stayed 1 night in Jul 2023

10/10 Excellent

Kylie

Stayed 1 night in Jul 2023

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff. Interesting property.
Stayed 1 night in Jul 2023

10/10 Excellent

mia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved it here. The kids had a blast. The staff were very friendly. The cabin was neat and the bed was comfortable. We would go back.
Stayed 2 nights in Jul 2023
Response from Owner on Jul 24, 2023
I am very happy to hear this, thank you very much. :)

4/10 Poor

Rick

Traveled with partner
Disliked: Property conditions & facilities
No internet and room was in need of remodeling
Stayed 1 night in Jul 2023
Response from Owner on Jul 24, 2023
Hello, yes, the windstorm we had here knocked out our communication tower for internet and new parts are on order, and our very clean, well maintained rooms are in need or modernization, which is booked for this winter. Thank you for mentioning the excellent pricing, clean facility, well maintained outdoor pool and licensed patio, on site restaurant, laundromat and walking spaces that we have kept green and flowery during a 10 week drought..

10/10 Excellent

Lorna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room and bathroom were very clean, Pathways to restarant and pool also well maintained
Stayed 1 night in Jul 2023

8/10 Good

Lydia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Laura

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The owner seemed friendly and helpful. We stayed one night in a cabin. It was very basic, but clean: no extras like shampoo. If you sleep well with white noise, the air conditioning, ceiling fan and fridge all hummed substantially. This did serve to block out some of the louder folks who seemed to be tying one on nearby at the pool/restaurant. This didn't last too late, though. One thing that I didn't like was a patron and his nephew jumping into the pool fully clothed. It made me question how sanitary the pool was... It might be fine, but that definitely was not.
Stayed 1 night in Jul 2023

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about our stay at this property. Owners and ALL other staff are some of the friendliest and hardworking people we've seen anywhere we've stayed. Really a pleasure to stay there. We are already looking forward to returning later on this summer.
Stayed 5 nights in Jul 2023

8/10 Good

Yuchun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable cabin, and easy access to restaurant and park.
Stayed 1 night in Jul 2023

10/10 Excellent

sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and resort! Thanks for a great stay!
Stayed 4 nights in Jun 2023

10/10 Excellent

Yasir

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for long.
Stayed 3 nights in Jun 2023

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities and family vacation spot
Stayed 2 nights in Jun 2023

8/10 Good

veronica

Stayed 1 night in Jun 2023

4/10 Poor

Eldon

Traveled with family
The air-conditioning is blasting loud next to the bed, bed itself was minimally acceptable with no cushioning, pillows flatter than crepes, no shampoo or conditioner, towels feel industrial and abrasive. However, the room, bathroom and sheets are clean. Disappointing overall for the cost.
Stayed 1 night in Jun 2023
Response from Dean on Jul 10, 2023
Thank you for letting us know the Air Conditioning works great! Most people really like that when it gets 30 to 47 degrees Celsius here in the summer. There is a high quality hypo-allergenic Shampoo and Conditioner dispenser mounted in the wall of every shower stall in the facility, as well as a soap dispenser on the wall of every room beside the sink. The towels are literally no different than any room I have stayed at personally that are, minimum, double the cost and the mattresses and pillows receive very few complaints. This is the second in two years, so I guess that is a pretty good track record. Thank you for noticing the rooms, bathrooms and sheets are clean, which means that at least they met your standards, for the well below local peak season rates that we ask for our beautiful little individual rooms on the water. :)

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Overnight stay in a bungalow - a small space with everything for an overnight stay. This resort is a combination of campground, RV park and detached motel units. My bungalow was right next to an artificial pond. My only real complaint was the uncomfortable worn out mattress on the bed. The unpaved access roads and parking areas create a lot of dust. Landscaping and outdoor areas could use some loving care too.
Bungalow unit
Artificial pond
Stayed 1 night in May 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good but overpriced.
Stayed 1 night in May 2023

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were expecting a little more than what we got considering it’s a KOA . The outside experience was amazing with the pond with fish and sitting area and pool . The rooms were very clean , they need a whole update from A/C to beds pillows , a bathroom fan in the bathrooms for moisture. The exterior of the facility is amazing the cabins need a full upgrade and it would be an amazing facility. The staff in the restaurant were great and so was the young front end check in gal , was friendly and helpful .
Stayed 1 night in Apr 2023
Response from Dean on May 2, 2023
Good morning, Amanda. We are no longer KOA and are just Clearwater Valley Resort. We have been doing a lot of upgrades to the facility since purchasing it two years ago, and the room upgrades are next on the list as soon as the last of the restaurant renovations are finished. Thank you for the review. :)

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

6/10 Okay

Brenda

Traveled with family
Meh
Only stayed for a night. It was okay. We stayed in a family suite with kitchenette. They let you use a dirty, old sponge in the kitchen. I wish they supply you with fresh, new sponge per stay. No exhaust fan for kitchen. Wifi doesn’t really work well.
Stayed 1 night in Aug 2021