Ratings based on 50 Verified Reviews

4.1 out of 5
82% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Winterville, NC

Decent room in great location.

Posted Oct 14, 2017
Room was comfortable and spacious, but carpet could use a good deep clean. Great location right off 40. Breakfast bar was ok. Only issue was key card would not work. Had it replaced and still had problems. At some point someone propped open the outside door due to key card issues as well. Would stay again but hopefully they will fix these small issues before coming back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Nice Hotel Wonderful staff

Posted Sep 19, 2017
Pros: Breakfast is nice.
Cons: Road noise soundproofing
Hotel is nice and clean. Staff is excellent. only issue I have is road noise. I sleep lightly. not their fault.
5 out of 5
Recommended
for Everyone
by A verified traveler from Western NC

Restful, Enjoyable Experience

Posted Sep 1, 2017
Pros: Helpful, friendly manager, room comfort and quietness, amenities, location, beautiful flowering plants at the entrance.
Cons: This is an older hotel which has been updated. New carpets in the hallways would help complete the modern look. Everything else is great as is.
Location: Tanglewood Park has great sports venues, amazing Christmas Lights. Winston-Salem has wonderful restaurants, shopping, historic areas.
This hotel was an excellent choice for my husband and me as we visited Clemmons, NC for a few days. After several poor experiences at other hotels over the past several years, we were naturally apprehensive about this hotel's comfort, amenities, & staff helpfulness. We were pleasantly surprised by our experience at this Quality Inn. Our room was quiet, well appointed, and comfortable. A guest computer and printer in the lobby were very helpful. The breakfast was nourishing and tasty (make sure to try the waffles!). The workout room was small but well maintained and very welcome after a long day of travel. The location of the hotel was ideal for accessing the Winston-Salem/Clemmons area. Best of all was the friendly, helpful, and knowledgeable manager, Marie. She assisted us in many ways, both before our arrival and during our stay. She made sure that an initial error in our reservation was corrected. My husband has special health needs, and she cheerfully agreed to our room change request prior to our arrival. She arranged for staff to make adjustments in our air conditioning unit to ensure that we were comfortable. She provided very useful advice and information about local restaurants, shops, and points of interest. It was a pleasure to know that we had a cheerful and knowledgeable concierge/manager while we were staying at the Quality Inn. She became a real friend, and we will definitely stay at the Clemmons Quality Inn the next time we are visiting that area.
Comment from Hotel Management
Sep 14, 2017 by General Manager, Hotel Management
Thank you for letting us exceed your expectations!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
Pros: the rate was acceptable
Cons: first room i was in had fleas an was being ate on by them . but changed rooms with no fuss which was exceptional
Location: plenty of local eateries
it was a over all good experience . cleanliness was par at best an needed to improve . also maid service interrupted my stay wasn't check out time an was trying to clean the room .staff was friendly at this hotel .
5 out of 5
Recommended
for Everyone
by A verified traveler from north Carolina

Clean hotel near work

Posted Aug 22, 2017
Nice clean hotel close by to business trip. Staff was very courteous and professional.
Comment from Hotel Management
Aug 28, 2017 by Maria, Hotel Management
Thank You! Have a wonderful day!
1 out of 5
by A verified traveler from new york

Dusgusting

Posted Aug 9, 2017
I need two things from a hotel -- cleanliness and safety -- I didn't think this hotel had either. This place is a dump right next to the highway in desperrate need of a total renovation. My room smelled terrible (I mean really bad) , the carpet and the bathroom floor were so disgusting I kept my shoes on the entire time and the bathroom tile was gross. The clientele was very sketchy to say the least. I could hear some guy yelling down the hall. Breakfast was gross. On the plus side, the two women at the front desk were very nice and friendly. I am not a picky person but the room we had really grossed me out. I couldn't wait to leave. Next time I will spent an extra $10 to get a clean/safe room from another hotel.
Comment from Hotel Management
Aug 28, 2017 by Maria, Hotel Management
Please call the hotel so we can discuss your stay further!
1 out of 5
by A verified traveler from Winston-Salem

Disgusting attitudes with staff

Posted Jul 18, 2017
Pros: The location is great!
Cons: Choose management and staff more delicately.
Location: Clemmons is a peaceful area with sidewalks for jogging and Tanglewood park is close by.
The unprofessionalism of this place will really leave you with a bad taste. The staff has no class whatsoever and the amount of respect is to the minimal degree. I have never met such an unfriendly crew.
Comment from Hotel Management
Aug 29, 2017 by Manager, Hotel Management
Please call the hotel directly to discuss your stay.
4 out of 5
by A verified traveler

Posted Jul 18, 2017 on Hotels
Room was very nice. Staff were very friendly. Breakfast was excellent! Would gladly stay here again.
4 out of 5
by Harold

Posted Jul 17, 2017 on Hotels
Overall everything went well. When we sttod by the door there was a smell like someone was smoking. We were near the stairwell so I Do not know if people smoke in there but you may want to look into it.
2 out of 5
by Bevin

No staff response to room equipment failures.

Posted Jul 17, 2017 on Hotels
Phone did not work from the day were arrived and was never repaired during the three nights we stayed. Hair dryer hanger came off the wall and was never fixed. Had little ants get into anything left on the table, and they bit!