Ratings based on 843 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dayton, OH

Great location

Posted Dec 16, 2017
Every one was great and room very nice. Room was clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ramona, CA

Wonderful place tp be if you had to be in Clevelan

Posted Dec 15, 2017
Pros: Location, staff, and room.
Cons: No. Nothing was wrong and we believed the hotel was a real value.
Location: The airport offers the opportunity to get out of Cleveland.
The noteworthy part of our experience was that nothing was wrong. We were overnighting at the airport hotel. We pulled in and checked in. Check in was quick and easy. The room was clean, and comfortable. The lounge offered more than bar food that we thought was well prepared. On the way out the next day the shuttle driver followed us to our rental car return to take us on to the airport. The whole deal was very friendly and smoothly done. The stay had the feel of an international 5 star hotel......with less expensive art.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago IL

Hotel was very clean

Posted Dec 12, 2017
The staff there was amazing in particular Margo she went above and beyond to accommodate my son which is disabled and uses a wheelchair for mobility. I will def he staying here again the next time I’m in town
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017
Great staff and hotel. 24/7 transport to and from the airport makes this a must stay place if your traveling.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Posted Dec 4, 2017
Pros: Free shuttle was very convenient.
Great hotel, welcoming staff. Shuttle was prompt and took me where I wanted to go on time.
Comment from Hotel Management
Dec 5, 2017 by AGM, Hotel Management
Rob, We have reviewed your comments and ratings from your recent stay. Our hotel strives at creating an excellent experience each and every stay. We are happy to hear everything was great! Happy Holidays! Kind Regards, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
Excellent service, particularly the airport shuttle driver.
Comment from Hotel Management
Dec 5, 2017 by AGM, Hotel Management
We have read your comments and appreciate you've provided us the gift of your feedback. We will pass along the great sentiments to the staff who made your time with us a great experience. We hope, should your travels find you back in the Cleveland area, we hope to have you as our guest. In Hospitality, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from tampa, florida

good location, nice area, close to everything for

Posted Nov 27, 2017
Pros: Good location, comfortable, clean and safe.
Location: You have the airport, the shopping centers and the Cleveland lakefront all within reasonable distance to allow easy access for business or pleasure
Nice hotel, no problems, good safe environment for allowing an individual the ability to get some work done.
Comment from Hotel Management
Dec 5, 2017 by AGM, Hotel Management
Nick- Thank you for your generous feedback! Our staff is happy to hear everything was exceptional during your visit. We sincerely hope to see you again should your travels bring you back to the Cleveland area in the future! Regards, Hotel Management
5 out of 5
by A verified traveler from NJ

Great stay

Posted Nov 13, 2017
Close to the airport and very friendly staff. The room is clean and well equipped. I will stay there next time in town
Comment from Hotel Management
Nov 15, 2017 by Ashley, Hotel Management
Chris- Thank you for your generous feedback! We sincerely look forward to welcoming you back in the future! Take care.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indy

Weekend away

Posted Nov 3, 2017
Pros: Very Clean, Friendly Staff and good breakfast
Location: Was easy to get in and out of for all the local things to do, Rock and Roll Hall of Fame and Christmas Story House and the Awesome Melt Bar and Grill
We went to visit the sites in Cleveland for a getaway weekend. Hotel was great. Easy to get to. Staff was very friendly. Room was clean and comfortable. Breakfast was awesome. Even being next to airport, never heard the planes. Would happily stay again.
Comment from Hotel Management
Nov 8, 2017 by Ashley, Hotel Management
Scott, Thank you for your gift of feedback! We sincerely appreciate your time! The city of Cleveland has so much to offer and we are so glad you got to enjoy it! Should you find your self back in the area, we hope to be your first choice of hotels! Regards, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Very nice close to where I needed to go.

Posted Oct 23, 2017
Very clean, nice pool and hot tub, easy check in. Room was really spacious and had a great shower.
Comment from Hotel Management
Oct 24, 2017 by Ashley McComis, Hotel Management
Mary, Thank you for choosing our hotel for your recent travel needs! We are delighted to hear your stay was an exceptional one! Should your travels find you back in the area at a later date, please consider staying with us again! Thank you! Regards, Hotel Management