Ratings based on 1,044 Verified Reviews

3.7 out of 5
81% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Dump

Posted Jul 22, 2017
Was under construction non liveable vomit all over parking lot did not stay on plus side they did refund all my money
Comment from Hotel Management
Jul 24, 2017 by LQ Customer Care, Hotel Management
Dear Guest, Feedback of your stay is appreciated. We are extremely sorry to hear about the issues on the parking lot. This is certainly not the kind of thing we want our guests to experience. As you mentioned, we are finishing up a renovation and our goal is to have as little impact on our guests as possible; however, this was not achieved. Your comments have been shared with management to ensure they are aware of your experience to ensure steps are taken to resolve this issue. We appreciate you calling this to our attention as it is through our guests comments that we discover areas that need improving. We do hope to have you as a guest again in the future for a better guest experience. Sincerely, Bennie
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Under repair but great transition

Posted Jul 13, 2017
The hotel is going through upgrades in the lobby and main hall but they have done a great job with staying open in transition. It was quiet and clean. The staff was great even with our very late check in. And the best part is that the location has great transit options with bus and RTA stations at the parking lot.
Comment from Hotel Management
Jul 15, 2017 by LQ Customer Care, Hotel Management
Dear Jake, Feedback of your recent stay is appreciated. We are delighted that you enjoyed your recently renovated room and had a good stay. As you mentioned, we are undergoing a complete renovation and we are confident that our many upgrades will benefit all of our guests. We look forward to having you as a guest again in the future. Sincerely, Bennie
2 out of 5
by A verified traveler

Hotel under renovation

Posted Jun 24, 2017
The hotel is under renovation and the lobby is absolutely shelled out.
Comment from Hotel Management
Jun 26, 2017 by LQ Customer Care, Hotel Management
Dear John, Thanks for taking the time to submit a review of your stay. We apologize that our ongoing renovations had such a negative impact on your stay. We are confident that our many upgrades will benefit all of our guest and hope to have you as a guest again in the future for a better experience. Sincerely, Bennie
4 out of 5
Recommended
for Everyone
by A verified traveler from Lexington, KY

Great experience

Posted May 26, 2017
Fantastic newly updated room and very convenient. Staff was friendly and I would highly recommend it.
Comment from Hotel Management
May 27, 2017 by LQ Customer Care, Hotel Management
Dear Paul, Thank you so much for taking the time to submit your review of our hotel. We are delighted to hear that you had a great guest experience and appreciated our customer service. We will look forward to having you as our guest in the future. Sincerely, B Ames, LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2017
It is amazing that we had our breakfast at 4:20 am which we didn't expected.
Comment from Hotel Management
May 24, 2017 by LQ Customer Care, Hotel Management
Dear Guest, Thanks for submitting a review of your recent stay. We are delighted that you enjoyed our hotel and had a good stay. We look forward to having you as a guest again in the future. Sincerely, B Ames, LQ Customer Care
4 out of 5
by Lori

Posted Apr 27, 2017 on Hotels
Imani at front desk was very nice and helpful - as was everyone at the front desk - I remember her name because she checked me in and called to be sure I was satisfied with the room. Newly renovated room very nice - shower was awesome.
Comment from Hotel Management
May 9, 2017 by Robert, Hotel Management
Dear Lori, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon!
4 out of 5
by Matt

Nice stay for work.

Posted Apr 23, 2017 on Hotels
Good place to stay if you are working in the area.
Comment from Hotel Management
May 1, 2017 by Robert, Hotel Management
Dear Matt, Thanks so much for taking the time to provide feedback about our property. We are so glad you found our hotel to be a nice place to stay, and we look forward to having you as a guest again in the near future. Sincerely, B Ames, LQ Customer Care
4 out of 5
by A verified traveler

Posted Apr 14, 2017 on Hotels
Comment from Hotel Management
Apr 23, 2017 by Robert, Hotel Management
Thank you for your awesome rating. We are so glad to hear that you enjoyed your stay with us and that we had the opportunity to serve you!
4 out of 5
by Stephanie

LaQuinta Inn

Posted Apr 13, 2017 on Hotels
The newly updated rooms were very nice. Bed was comfortable. Heating/cooling unit was not working. However, maintenance came very quickly and repaired. Rebecca at the front desk was really nice and helpful. There was a Denny's just across the street that served a good breakfast also.
Comment from Hotel Management
Apr 20, 2017 by Robert, Hotel Management
Thanks so much for taking the time to submit a positive review of your recent stay and your kind words about our helpful staff. We look forward to having you as a guest again in the future. LQ Customer Care
5 out of 5
by neill

Posted Apr 12, 2017 on Hotels
Comment from Hotel Management
Apr 19, 2017 by Robert, Hotel Management
Thank you for the wonderful review! We look forward to welcoming you back to the hotel again soon. Respectfully, LQ Customer Care