Dear Guest, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cleveland Airport West. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Dear Guest,We can understand your frustration you want to cancelled free cost but we decline to cancel your reservation free cost and also we let you please check your policy you get upset on that and we did change three times your room you don't any rooms. And also we cancelled your one free of cost as well as.

Dear Guest, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cleveland Airport West. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

Dear guest,Thank you for your feedback we really appreciate for your time for given us review.We sorry we never say your property is hotel because your property concepts is exterior concepts.Thanks,

Dear Guest,We are really sorry to hear you have bad experience to your property. We want to understand problem can you please provide brief details so we will ensure for future reservation we can provide better services.Thanks

Dear GuestThank you for taking the time to tell us about your experience at Ramada by Wyndham Cleveland Airport West. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

Dear Guest,We are can understand your frustration happened during your stay.Your front desk person are doing shuttle service and also we do mention check inn time if we busy on front desk than it take some time to pick up for airport.And for transportation fee is mention on third party mention as well as we not doing free and we also never say we doing free shuttle service. We really apozilie for your inconvenience.

Dear Guest,We are sorry for your inconvenience happened during your stay.For the glass automatic door we have very bad snow storm hit with wind so that reason glass Broken and we already ordered new glass door but this size door glass take some time as per company so we have to do something to cover cold air coming inside that why we put dry wall.And also we never get complain for not drain water from that room but did you mention to front desk about this complain we can definitely look into it .Thanks,

Dear Guest,We know you don't like your property from outside because this exterior motel you never stay in your property and you judge from outside not from inside even your manager mention to check the room we just recently renovated your property. And also we decline to give refund back as per your policy so we can understand your frustration. We have all updated pictures on website where you booked from. Thanks,

Dear Guest,We really appreciate for your feedback and your time. We will share your feedback with your team.Thanks,

Dear Guest,Thank you so much for your feedback and your time.

Dear Guest,We are sorry for your inconvenience happened during your stay. As we talk with your front desk he try to help you and show you how to open the door and he came for three times to open door and help you. Last thing he give you clean room not dirty room we do make sure all your rooms are clean.

Dear Guest,We are appreciate for your feedback to us.Thank you,

We really appreciate for your feedback it's value lots to us.

Dear Guest,We are really appreciated for your feedback.We can understand frustration about motel concepts and we never say this is hotel we have exterior property so this always motel not hotel.Thanks,

Hello Alex,Thank you for sharing your feedback with us.

Dear Guest,Thank you for your feedback. But we found your reservations as No Show. We did not see you stay at your property.

Dear Guest,Thank you for your feedback we can understand your frustration but we want to make sure for your future stay how we can make you happy and frustration free. Can you please share more details for it.

Dear Marty,Thank you so much for your feedback. We glad you enjoy your stay at Ramada Inn Cleveland Airport West.

Dear Guest,Thank you for feedback. We can understand your frustration but we already mention all this details we do charge for additional for shuttle fees and also for deposit fees your manager personal check inn and also make sure all details why we charging additional 60.00 this security deposit we do hold and we release next until no smoke in room and no damages in rooms.

Dear Guest,We are sorry for the inconvenience happened during your stay. I did check your rooms you check inn this totally renovated but some area in tub are color stain we are working on this and it takes some time to clean.For your transaction receipt that true we can't provide you that because you booked with Hotels.com you need to collect from them hotel can't provide this.Thanks,

Dear Guest,We are really appreciate for your feedback and it value lots.Can you please let us know more briefly what's make wrong with your stay and how we can make your next trip make it happy with us.Thanks

Dear Guest,Thank your feedback it value lots to us. We really appreciate we make your stay good as you excepted for it. We will see you on next stay and that time frame your property will fully renovated with new furniture and everything brand new in room as well as.

Dear Guest,We are sorry for your inconvenience happened during your stay and really appreciate your feedback. We are checking over on details first of all you booked your old room not deluxe room and I check inn system front desk give you wrong room by mistake because that room not ready for rent still work need to done and also front desk make mistake make wrong key and he just start job in property.We are sorry for the inconvenience happened during your stay.

Dear Guest,We appreciate your feedback value a lot for your us. Can you please let us know what is wrong on the room I seen you booked your newly renovated room I can understand your frustration for under construction going on the property but we put note on third website and also check inn desk as well as but your room and second floor totally renovated.Thanks,

Dear Guest,We really appreciate for your feedback.Can you please let us know briefly how we can fix your error what wrong so make you happy on this reviews. As we seen you booked your newly renovated room with all brand items.Thanks

Dear Guest,We really appreciated for your feedback.But we want to ensure what we did wrong in your reservation we check with your property about your reservation it ben No Show means you did not stay at your property.

Dear Guest,We can understand your furstaning but we can't shutdown whole property because renovation and also we have notes everywhere we are under renovation this property and it not unsafe we have 24 hours front desk and security camera and also we have never happened any incident from your properly after stay we don't do refund.Thanks