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I would come and stay at this hotel again. The staff was very friendly and very helpful on helping us get around town and things to do.
The hotel was great and the staff were too. Now the people who bring their children out to the pool area and leave them.to scream and yell and shout. Then there are those who let their kid ride a scooter up and down the hall and run up and down the halls and slam doors. That is fun when you are.trying ...
The problem was you have to use valet parking and that was not specified when booking so we didn’t get time to get everything out of car. Then breakfast was also not easy either you are not seating near food and drinks.
Our room was very clean, comfortable beds, staff was the best! Other guests there helped in teaching my son to swim. I would recommend this hotel to everyone!
This hotel was close to Quicken Loans Arena and many area restaurants. The quality for the price was great. The rooms are huge, and were extremely clean.
The hotel is convenient to many things. Great shopping, close to Cleveland attractions. The food selection at breakfast was not as eatable since the bacon and ham contain pork. Maybe turkey sausage or turkeybacon that is healthier would be better received.
stayed there for st Patrick's day festivities and nearby family party. check in was easy and pleasant. the room was nicely decorated but the sliding bathroom door was a bit of a challenge to operate. the pool water was a bit chilly and the TV reception was less not good.
Hotel overall was a great experience. Only problem they offer a shuttle service and when we were ready to be picked up no one answered the phone. The front desk couldn’t help on the shuttle to get it to where they dropped us off at. Had to wait over an hour to contact someone to come get us.
I thought the experience was good. I would make one suggestion though. It is probably not important for non-sports fans, but there needs to be more access to sports events on the television. It was a disappointment to not have the Cavs game available to view.
Enjoyed our second family stay at this hotel. The staff is very helpful, the room was clean, and the food served for breakfasts and the weekday evening reception was good and fresh. Lots of fresh cut fruit!
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