Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from thornhill

Awesome

Posted Aug 30, 2015
Great location staff was amazingly attentive and friendly
5 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Aug 29, 2015
Perfect downtown location, the staff was very helpful with directions.
4 out of 5
Recommended
for Couples
by A verified traveler from Ashland, OH

Typical city Marriott

Posted Aug 25, 2015
Pros: location, bar, staff, beds
Cons: needs redecorating
Location: location is great-near museums--stadiums--arenas--theater district--restaurants
Rooms were ready late. Hotel was clean but showing a little wear. Staff with one exception was courteous and efficient. Room decor was showing its age. The fifth floor on the north side isn't high enough--traffic noise. Someone made a billing error, but we got a free breakfast. In spite of the negatives, I would book there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Aug 24, 2015
Was very clean and smell great. Will stay there again next year.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel in the downtown area

Posted Aug 9, 2015
The hotel is very nice. It was clean and the staff were all very professional and courteous. The man at reception ( u think was Thomas) have us free internet when I told him why we were in Cleveland. Our only complaint was the air conditioning in our room wasn't working well and the frig didn't work. It was also a little noisy at night due to the construction being done next to the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2015
Great location. Walking distance to the Rock and Roll hall of fame. Near to sports complex.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2015
Room was very basic, I was expecting a little more for inside the bathroom shower room
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2015
Great Hotel and location and the staff are excellent We've stayed in most of the downtown Cleveland hotels and this one by far is our favorite!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wharton, WV

Wonderful Hotel

Posted Jun 19, 2015
Great staff who are willing to help. Very nice rooms
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Jun 8, 2015
Cery close to the stadiums. Very nice area of town. Friendly staff.