Ratings based on 341 Verified Reviews

3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by Rita from Bowerston

Not overly nice

Posted Aug 20, 2016 on Hotels
The clerk wasn't overly friendly. The hall smelled like smoke and room like must. There was what looked like mold around the bathroom door and peeling paint/wall in the room. Wifi was hard to connect to. I would stay at one of the other places close by next time.
4 out of 5
by Janet

This traveler left a rating score only Posted Aug 12, 2016 on Hotels
1 out of 5
by A verified traveler from Cincinnati

Dirty hotel with broken down matresses

Posted Aug 8, 2016
We booked two rooms. They were to be adjoining but one was not available even though reservations confirmed. Room 109 had lipstick?? Smudged all over bed bug mattress protection case. Eeeew! Bathroom had hairs on floor. Mattresses were so broken down you just fell to the center of the bed. Worst hotel ever. Breakfast area had dirty tables. Receptionist at desk had a very dirty stained up shirt on. It was one thing after another.
3 out of 5
by Nicola from Bloomfield, NY

Don't think I'd stay here again!

Posted Aug 8, 2016 on Hotels
We stayed three nights. Originally booked into a king room with pull out sofa bed, however changed it to a room with two double beds. Was most surprised to find no fridge or microwave - but in fairness, when I called to check if those were in the rooms, I was calling about the king room we had originally booked. Our room stank (really stank) of mildew - in fact there was a lot of mildew on the ceiling in the bathroom and around the floor, although it was the room itself that stank. The bed was comfortable. The staff pleasant.
4 out of 5

This traveler left a rating score only Posted Aug 7, 2016 on Hotels
4 out of 5
by Cathy

This traveler left a rating score only Posted Aug 3, 2016 on Hotels
5 out of 5
for Everyone
by A verified traveler from Florida

Nice place to stay

Posted Aug 1, 2016
The staff was excellent. The room was perfect. The bed was awesome. Would definitely stay here again and again.
4 out of 5
for Everyone
by A verified traveler

Posted Jul 18, 2016
Staff is very accommodating and friendly. We will stay again on our next trip to Cleveland.
3 out of 5
by Tom from Flushing, MI

Posted Jul 14, 2016 on Hotels
Good stay for what we were look in for.
3 out of 5
by Kevin

This traveler left a rating score only Posted Jun 26, 2016 on Hotels