Ratings based on 106 Verified Reviews

4.2 out of 5
82% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Green, OH

Nice hotel- close to Cleveland

Posted Jan 18, 2017
Pros: Closeness to the Cleveland Clinic Euclid Hospital.
Cons: Free breakfast would be a nice addition.
The hotel was easy to get to and the staff was friendly. The rooms are very clean and comfortable. My only complaint was that I paid $6.25 for a bottle of beer that was made 20 miles away.
2 out of 5
by A verified traveler from mohegan lake ny

Not the quality you would expect from a Marriott

Posted Aug 6, 2016
Over priced and out dated hot tub not working the hall ways seamed gloomy
5 out of 5
by A verified traveler

Willoughby comfort

Posted Jul 22, 2016 on Hotels
The hotel was quiet, clean and comfortable. We had a room with a balcony. Close to freeways and restaurants.
5 out of 5
by Bruce

Willoughby Overnight

Posted Jul 18, 2016 on Hotels
The room was spotless as expected from Marriott. The bed and pillows comfortable. One of the breakfast staff members must have a bad day because she was rather unwelcoming.
5 out of 5
by A verified traveler

Greats service

Posted Jul 17, 2016 on Hotels
Outstanding customer service. Desk staff went above and beyond to help with a matter important to one of the guests.
4 out of 5
by Robert from Canton

Avery's Stay

Posted May 9, 2016 on Hotels
Overall it was good. However, the pool was temporarily closed and that was not mentioned on their website. Our 6 year old was very upset!
2 out of 5
by Emily from Williamsville, NY

Won't Stay Again

Posted Apr 30, 2016 on Hotels
This hotel was not super expensive, but definitely NOT cheap. Hotels ($130) should have more of the basic amenities that you expect to get when you pay this amount. No thermostat to control the temperature here (are you kidding me?) just the window unit where you make it "hotter or cooler". Woke up at 2am sweating to death! Also, no full length mirror in the room, really? Just a small mirror above the sink. Also, in my booking I didn't ask for a handicap room but evidently nothing else was available, bathtub was full of someone else's hair, gross. Lobby wasn't fresh looking, furniture and fixtures a little beat up- Won't stay here again.
3 out of 5
by A verified traveler

So-So

Posted Apr 21, 2016 on Hotels
Room was dated; TV was very small, could barely watch the basketball game without sitting on the edge of the bed. At 6am, the power went out making it hard to get dressed and ready to check-out. No apologies or follow-up email was sent after that inconvenience. Location is nice, close to highway entry/exit and a couple restaurants.
5 out of 5
by A verified traveler

Consistent quality at Courtyard hotels

Posted Apr 14, 2016 on Hotels
Good location, plenty option for dinning.
3 out of 5
by Cortney

This traveler left a rating score only Posted Mar 4, 2016 on Hotels