Everything was great. My only complaint is a general complaint about many hotels today and that's the pillows were extremely uncomfortable. They're too big and fluffy and hard and impossible to sleep on.
Comment from Hotel Management
Jul 5, 2016 by Kari, Hotel Management
Thank you for providing us with your candid feedback regarding your recent stay with us at the Crowne Plaza Cleveland Airport. While I am happy to see that you enjoyed almost everything, I am sorry that you didn't find our pillows as great, feedback such as your helps us determine what our guests need, so we will take your feedback to heart. We hope to see you again very soon.
Thank you for choosing Crowne Plaza Cleveland Airport.