Never again will I stay at this hotel
Posted Nov 28, 2016
I should have read the reviews before booking this hotel.
Upon check-in, since I was staying two nights, I was asked to choose my housekeeping choice. OK, I was fine with that. I chose make the bed, empty the trash, and replace the towels. I should have known that was only the beginning of my troubles.
The room was average as far as size and decor. Bed was comfortable and pillows plentiful.
I refused to sit in the arm chair due to the MANY stains, there was a dirty sock wedged between the ironing board and the wall.
I went to take my medicine but not a cup could be found. Not plastic or paper. Good thing I wasn't planning on drinking any coffee.
The shower was nice. Good stream of water. However, there is a nice glob of leftover soap from who knows when on the shower shelf.
On to breakfast...yikes. Hard edged egg with cheese "omelet". Waffle maker but no cup to measure the batter (what is it with the no cups??). Bread for toast, no bagels, English muffins, pastries or even packaged muffins. I skipped the breakfast on my second day and went to a nearby chain restaurant.
As I entered my room late in the evening for my second night, I noticed the bed was not made. Not only that but the trash had not been removed or towels replaced. So much for my decision as to the housekeeping I wanted.
I was lucky I was given two towels. Not so lucky for the toilet paper, not even a second roll to go on the rusty holder.
I will NEVER stay at this hotel again.
Comment from Hotel Management
Dec 1, 2016 by Jeff C, Hotel Management
I'm very sorry to hear of your past negative experience here at our property. All the things you listed are certainly inexcusable, and you shouldn't have had to experience them. My name is Jeff, and I've recently taken a job at his location, having left behind a different hotel that was in much better shape. However, I'm working very hard and very fast to get this hotel turned around and headed in the right direction, with a major focus in cleanliness and having the proper supplies. I hope you'll reconsider your stance on not staying here again as I promise things will be different very soon. Thank You for your input, and we hope you'll give us another chance at your business.