Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
33% of guests recommend
2.5 Room cleanliness
2.9 Service & staff
2.6 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

needed accommodations while attending a wake

Posted Jul 21, 2016
Pros: good staff, empathetic with my issues
Cons: plumbing, quality control
Location: I was only there for a wake.
no hangers in the room, both the bathtub and bathroom sink backed up, and the bathtub fixtures were not secure in the tub. toilet was dirty upon arrival, and I was only there for one night.
3 out of 5
by A verified traveler from Maryland

In Transition

Posted May 15, 2016
Branded as a Days Inn, it recently changed from the Ramada Inn brand. All of the staff still wears Ramada Inn clothing. The internal courtyard is still under construction. The rooms were clean and comfortable. Note that the address is on Lorain Road, but access to the hotel is through the Midway Mall access road (follow the Ramada In signs).
2 out of 5
by A verified traveler

Run-down, shabby hotel

Posted May 2, 2016
Pros: Not much.
Cons: Cleanliness, upkeep.
Location: Not much.
Not well kept up. Plumbing issue in bathroom - hot water leaked from handle making it too hot to touch. Old, decrepit furniture in rooms. Hallways were in bad repair. Walls extremely thin - it was too easy to hear my neighbors' TVs and conversations.
Comment from Hotel Management
May 7, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I am very sorry for the inconvenience during your visit at our hotel . Your feedback on the plumbing issue will be called to the attention of our maintenance team for corrective measure. We will work hard so we can offer you better, more relaxing stay on your next visit. Thank you for your business.
1 out of 5
by Saturnina from Lexington ky

Dint stay here pat a little more and stay some whe

Posted Apr 26, 2016 on Hotels
Never agin will i stay there very GETTO GETTO BAD. BAD
Comment from Hotel Management
May 5, 2016 by Front Desk Manager, Hotel Management
Hello Saturnina, I regret that we failed to meet your expectations during your stay at our hotel. I wish we have more details of your concern so we can address your review accordingly. We hope to have the opportunity to serve you better in the future. Thank you for your business.
4 out of 5
by A verified traveler

Decent

Posted Apr 19, 2016 on Hotels
Most hotels I've stayed at have an 11am checkout, but this one was noon. Definitely a plus since we checked in late the night before. I had booked and paid for the room on hotels.com ahead of time, but when I checked in the hotel said they would charge a $25 deposit that would be refunded upon checkout. This wasn't a huge deal, but 7 days later I'm still waiting to be refunded. Also, there was no mention of this on the site which might be helpful to some. The site also says that they have a seasonal outdoor pool, but we were pleasantly surprised to find out they have an indoor pool.
Comment from Hotel Management
May 5, 2016 by Front Desk Manager, Hotel Management
Dear guest, I am very glad that you found our hotel a decent place to stay. Your business is valuable to us, we will work hard to maintain the quality and value of our offerings so we can serve you better. Thank you for your business.
2 out of 5
by A verified traveler

Posted Apr 14, 2016 on Hotels
The first room we were put in did not have a working heater. When we moved to another room, it was old and dirty. We only stayed 2 nights but the shower was dirty with hair in it so we just avoided it altogether.
Comment from Hotel Management
May 5, 2016 by Front Desk Manager, Hotel Management
Dear guest, I am sorry for the inconvenience due to the HVAC issue in the first room you stayed in and the condition of the 2nd room you were transferred. Your feedback will be called to the attention of our team, We will work together in avoiding this problem from taking place moving forward. We hope to see you again soon.
1 out of 5
by Heidi from New York, NY

Avoid it if you can.

Posted Apr 13, 2016 on Hotels
When I checked in I stated that I would also need a pack n play. The lady at the front desk said okay and then took forever processing the paperwork on my room deposit. After she said they had no cribs or pack n plays and suggested my year old baby could sleep on the pull out couch. I was travelling alone all day with an infant so this was not ideal. It was cold, rainy and late, so I just dealt with it and slept with my baby in my bed. The place was pretty run-down amd the courtyard was just sad.
Comment from Hotel Management
May 6, 2016 by Front Desk Manager, Hotel Management
Hello Heidi, We thank you for taking the time to share with us your comment about your stay at our hotel. I apologize for the inconvenience during your stay at our hotel with your baby. Your concerns will be brought to our management for evaluation, I assure you that this is addressed accordingly. We hope to serve you again soon.
5 out of 5
by David from West Virginia

Thumbs up Breakfast!!!!

Posted Apr 2, 2016 on Hotels
My husband and I had a great stay at this hotel. The only down fall was they were going through a transition of new ownership and was renovating. The room was clean. Never ran out of hot water. The staff was very helpful. Also the breakfast was great. If I travel back to that area I will stay at this hotel again.
Comment from Hotel Management
Jun 11, 2016 by Front Desk Manager, Hotel Management
We greatly appreciate your compliments David. Thank you so much. We will keep providing great service. Yes, we are under renovation but we are almost at the end of it. We would be glad to see you return.
1 out of 5
by unhappy customer from Elyria, Ohio Ramada/Days Inn

what stay?

Posted Feb 15, 2016 on Hotels
I went to check into my room, when the employee told me I would have to make a $100 deposit even tho I had already had my room reserved. all I had to do was pay for it!!
Comment from Hotel Management
Jun 11, 2016 by Front Desk Manager, Hotel Management
We sincerely apologize for your inconvenience & the fact that you cancelled your reservation. However it is our policy that if a guest does NOT want to give us their credit card (even though guest paid for room TO EXPEDIA) we would need $100 deposit for incidentals. In case you order room service or if there are any other incidental charges since there is no credit card on file we would need $100 deposit. Again, we apologize for any inconvenience.
2 out of 5
by Rick

Posted Feb 9, 2016 on Hotels
Comment from Hotel Management
May 6, 2016 by Front Desk Manager, Hotel Management
Hello Rick, I am very sorry to hear that you were not very pleased with your experience during your visit at our hotel. Please know that your satisfaction is very important to us, we will do our best to make your next stay a better experience. We hope to see you again soon. Have a lovely day!