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In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
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In-room safe, desk, blackout drapes, iron/ironing board

Guest reviews

4.3 out of 5 Excellent
1,050 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Air Conditioning
Gym
Business Services
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationFree Stamp6 min walk
Popular LocationCleveland Arcade7 min walk
Popular LocationCleveland Public Auditorium8 min walk
AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive

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  • 1 KING MOBILITY/HEARING ACC RI SHOWER NOSMOKING

    4.5/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 2
    • 1 King Bed
    More details1 KING MOBILITY/HEARING ACC RI SHOWER NOSMOKING
  • 1 KING MOBILITY/HEARING ACCESS W/TUB NONSMOKING

    4.1/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 2
    • 1 King Bed
    More details1 KING MOBILITY/HEARING ACCESS W/TUB NONSMOKING
  • 1 King Bed Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 290 sq ft
    • Sleeps 2
    • 1 King Bed
    More details1 King Bed Non Smoking
  • 2 QUEENS MOBILITY/HEARING ACCESS TUB SUITE NS

    4.4/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More details2 QUEENS MOBILITY/HEARING ACCESS TUB SUITE NS
  • 2 QUEENS SUITE W/SOFABED NONSMOKING

    4.7/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details2 QUEENS SUITE W/SOFABED NONSMOKING
  • 2 QUEENS NONSMOKING

    4.7/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details2 QUEENS NONSMOKING
  • 1 KING HEARING ACCESSIBLE NONSMOKING

    4.4/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 2
    • 1 King Bed
    More details 1 KING HEARING ACCESSIBLE NONSMOKING

About this area

Cleveland

Located in Cleveland's Gateway District neighborhood, Hampton Inn Cleveland Downtown is in the city center and near a metro station. Cleveland Public Auditorium and Rock and Roll Hall of Fame are cultural highlights, while Free Stamp is a notable landmark. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or Progressive Field. With water skiing and sailing nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's central location.
Visit our Cleveland travel guide
View in a map
Popular Location

What's nearby

  • East 4th Street - 6 min walk
  • Free Stamp - 6 min walk
  • Cleveland Arcade - 7 min walk
  • Soldiers and Sailors Monument - 7 min walk
  • Cleveland Public Auditorium - 8 min walk

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 13 min walk
  • AirportHopkins Intl. Airport (CLE) - 15 min drive

Restaurants

  • Heinen's Downtown — 4 min walk
  • Masthead Brewing Company — 4 min walk
  • Urban Farmer — 5 min walk
  • Colossal Cupcakes — 5 min walk
  • Adega — 5 min walk

About this property

Hampton Inn Cleveland Downtown

3-star Cleveland hotel in Gateway District, walk to Cleveland Convention Center
A fitness center, a 24-hour business center, and valet parking are available at this smoke-free hotel. Free breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. All 194 rooms offer free WiFi and free wired Internet, plus coffee makers and LCD TVs with cable channels. Other amenities available to guests include free local calls, hair dryers, and safes.
Hampton Inn Cleveland Downtown offers 194 accommodations with safes and coffee/tea makers. 25-inch LCD televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 34 per night
  • Parking height restrictions apply

Food and drink

  • Free breakfast available daily 6 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference space (1200 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 25-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 37.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 34 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 17 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Cleveland Downtown Hampton Inn
Hampton Inn Cleveland Downtown
Hampton Inn Hotel Cleveland Downtown
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Hotel Cleveland
Hampton Inn Cleveland Downtown Ohio
Hampton Inn Cleveland Downtown Hotel
Hampton Cleveland Cleveland
Hampton Inn Cleveland Downtown Hotel
Hampton Inn Cleveland Downtown Cleveland
Hampton Inn Cleveland Downtown Hotel Cleveland

Frequently asked questions

Can I cancel my reservation for free at Hampton Inn Cleveland Downtown and receive a full refund?
Yes, Hampton Inn Cleveland Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Hampton Inn Cleveland Downtown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hampton Inn Cleveland Downtown?
As of Oct 21, 2020, prices found for a 1-night stay for 2 adults at Hampton Inn Cleveland Downtown on Oct 22, 2020 start from $99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hampton Inn Cleveland Downtown pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hampton Inn Cleveland Downtown?
Valet parking is available for USD 34 per night.
What time is check-in at Hampton Inn Cleveland Downtown?
Check-in is from 3:00 PM–anytime.
What time is check-out at Hampton Inn Cleveland Downtown?
Check-out is at noon.
Where is Hampton Inn Cleveland Downtown located?
Located in Gateway District, this hotel is within a 10-minute walk of Free Stamp, Cleveland Public Auditorium, and Cleveland Convention Center. Rocket Mortgage FieldHouse and Rock and Roll Hall of Fame are also within 15 minutes. Tower City-Public Square Station is 13 minutes by foot and Cleveland Station is 12 minutes.
4.3
Excellent
5 - Excellent
533
4 - Good
373
3 - Okay
91
2 - Poor
29
1 - Terrible
24

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Traveled with group
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities
Had a suite style room which smelled like smoke and had one window facing an air vent. Resembled a prison. Valet which cost $34 took 30 minutes to get us our vehicle. Staff was less than enthusiastic to be there. Most likely would not stay here again.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with family and small children, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, very cozy. Very well kept with COVID-19 going on.
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in the staff seemed a tad unorganized. But the rest of the stay was perfect.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from the staff here, clean, and good location for walking to most everything in the downtown area.
Stayed 2 nights in Sep 2020

2/5 Poor

Business traveler, Traveled with family
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
The only unique thing about this hotel inn is its location in a walking distance from the lake and downtown. DD across the street is helpful, as hotel breakfast is a bunch of uneatable stuff plus a bottle of orange juice. Don't use their overpriced valet parking! You can park a car round the corner and pay four times less (we paid $15 for 2 nights)! The bathroom was clean, but the light is inappropriate for a make up. The carpet in the room is sticky, so we couldn't walk barefoot. The temperature was fine, but ventilation is bad. Elevators are terribly slow, so people don't want to wait long and break the rule of 2 people occupancy. The staff service was really disappointing. Two days before arrival I called the hotel directly and confirmed our booking. I also asked if that is possible to have a room with a mini-fridge; the receptionist on the phone told me that it wasn't a problem at all and made a note about it. When we checked in, I asked at the reception desk again if this is the room with a mini-fridge, and the reply was, 'Yes, it's been taken care of'. However, when we entered the room, there wasn't a mini-fridge in it. I went back and talked to the receptionist and manager. They confirmed that they can see that note, but they can't do anything about it, as they don't have an available room with a mini-fridge. We were given only two options: 1.They would keep our staff in their fridge. 2.They will look for a room in another hotel for us. Won't stay there again.
Stayed 2 nights in Sep 2020

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