Posted Mar 3, 2017
From the time we arrived at the hotel the entire staff was attentive and greeted us with warmth and smiles. The professional courtesy was awesome. I have stayed at many hotels in Cleveland and the service was ok, but this Hampton Inn trumps them all, and not Donald Trump, but Ace service in all areas. And the complimentary breakfast really surprised us; instead of a continental breakfast of muffins and coffee, they served the works ( bacon, eggs, toast, muffins, cereal, fruit, all sorts of fruit juice etc). I was there on business and this was really a good start in the morning so that we did not have to spend money going out to eat breakfast. We were able to eat in a nice clean and warm atmosphere and that was the icing on the cake. Thank you for making our stay a pleasant and welcoming one.