Ratings based on 342 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Half way point

Posted Mar 22, 2017
Everything about this hotel is 5 star! Both check in and check out staff was more than pleasant. Awesome breakfast. Can I take the bed home with me?
Comment from Hotel Management
Mar 22, 2017 by Guest Service Manager, Hotel Management
Hello! We appreciate you taking the time to write about the clean and welcoming environment that we provide. I’m glad that you chose our hotel and you were satisfied with your stay. We look forward to seeing you again. Have a great day!
3 out of 5
by A verified traveler from Indiana

Hotel desk clerks that don't know how to handle th

Posted Jan 23, 2017
I checked into this hotel at 8:30 at night on the 4th floor in one of the rooms there was at least three to four children in this room disruptive children at 9 o'clock at night that we're screaming and yelling in their room that provoked another guest that had been sleeping to come out in the hallway and scream at them I went to the desk clerk and gave him a Stern warning that he needed to handle this or I would call the local authorities he's in charge me as if he was going to start a fight with me I give him a Stern warning told him either to handle his job in the hotel or I would be calling the corporate office looking to have his job eliminated
Comment from Hotel Management
Feb 6, 2017 by hampton.elyria@gmail.com, Hotel Management
Hello! Thank you so much for taking the time to fill out the survey for Hampton Inn & Suites of Elyria, Ohio. I want to take to take this opportunity to apologize for any issue you experienced during your stay. I will be looking into these matters and handling them as needed to prevent these circumstances in the future. We appreciate your feedback. I hope you allow us the opportunity to serve your future lodging needs. Thank you and Have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Resting at The Hamp

Posted Dec 31, 2016
Pros: Desk staff was friendly, housekeeping did a good job, comfortable rooms, availability of coffee and tea all day.
Cons: Lights over sink did not work, shower head starting to detach from wall.
Location: Convenient to main highways, close to shopping and restaurants, convenient to downtown.
I found this motel to be quiet a pleasant stay. The staff was very pleasant and helpful. Amenities were great - breakfast, coffee and tea available all day... The room was quite comfortable and housekeeping was helpful and friendly. I would recommend this inn to others and will return.
Comment from Hotel Management
Jan 3, 2017 by Hampton Inn/Elyria, Hotel Management
Hello! Thank you so much for taking the time to write a review on Hampton Inn & Suites Elyria, OH. Your compliments about our clean environment and high quality service is greatly appreciated and will be passed on to our staff. We are happy you enjoyed your stay and we look forward to seeing you again. Have a great day!
3 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Hello! Thank you for providing feedback on your experience. I’m glad that your arrival and over experience was everything you expected. We are committed to providing the highest quality in service. I hope to see you again. Have a great day!
5 out of 5
by A verified traveler

Clean Hotel nice people

Posted Dec 12, 2016 on Hotels
The hotel was very clean and the people were really nice!!!! Enjoyed my stay at Hampton Inn!
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Hello! Thank you for providing feedback on your experience. I’m glad that your arrival and over experience was everything you expected. We are committed to providing the highest quality in service. I hope to see you again. Have a great day!
5 out of 5
by A verified traveler

Very nice, new hotel. Dying Area.

Posted Dec 1, 2016 on Hotels
Very nice room and physical hotel. Impressive price-value proposition. Area used to be lively, but adjacent mall has mostly shut down. Hard to access.
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Hello! Thank you for taking time to write a review on Hampton Inn & Suites Elyria, OH. I’m very pleased to hear you enjoyed your stay and the clean environment; we are committed to providing to all guest. We hope to see you in the future lodging. Have a great day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylavnia

Posted Nov 26, 2016
Cons: cannot see time on time clocks because they do not Illuminate. Can set wake up alarm but not the time.
Room was very clean and the staff were very kind and helpful.
Comment from Hotel Management
Dec 20, 2016 by ., Hotel Management
Hello! Thank you so much for taking time to write a review on Hampton Inn & Suites Elyria, OH. We appreciate you for highlighting some of our amenities that we have to offer. I’m happy that you enjoyed your stay and we hope to see you again. Have a great day!
4 out of 5
Recommended
for Everyone
by A verified traveler

easy access off highway

Posted Nov 25, 2016
Easy access off 80 for travelers. Cut through Sears lot and you can access it quickly. seemed to be a lot of food options around as there is a mall there. There was annoy great smell overtaking the lobby. Room smelled too but not as bad. Could deal with it but definitely not pleasant. I would stay again.
Comment from Hotel Management
Dec 20, 2016 by ., Hotel Management
Hello! Thank you so much for taking the time to fill out the survey for Hampton Inn & Suites of Elyria, Ohio. I want to take to take this opportunity to apologize for any issue you experienced during your stay. I will be looking into these matters and handling them as needed to prevent these circumstances in the future. We appreciate your feedback. I hope you allow us the opportunity to serve your future lodging needs. Thank you and Have a great day.
5 out of 5
Recommended
for Families
by A verified traveler from US

Posted Nov 14, 2016
Pros: Cleanliness, friendliness, and helpfulness. Great employees!
Cons: Wasn't a thing to complain about.
Location: It was a short distance from our family and close to the area we wanted to be in. Didn't do anything that was of a tourist nature.
As we left the hotel to attend our grandson's wedding, an employee remarked that we looked very nice and guessed we were going to a wedding. When we returned, the same employee was there and asked how the event went. I was very touched by her comments and interest. All employees at this hotel were very friendly and helpful. And the breakfast buffet was amazing!
Comment from Hotel Management
Dec 20, 2016 by ., Hotel Management
Hello! Thank you so much for taking the time to write a review on Hampton Inn & Suites Elyria, OH. Your compliments about our clean environment and high quality service is greatly appreciated and will be passed on to our staff. We are happy you enjoyed your stay and we look forward to seeing you again. Have a great day!
4 out of 5
by A verified traveler

Posted Nov 10, 2016 on Hotels
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Hello! Thank you so much for taking time to write a review on Hampton Inn & Suites Elyria, OH. We are glad to see you enjoyed your stay will all amenities that we have to offer. We look forward to your visit the next time. Have a great day!