Ratings based on 686 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Hillsdale, MI

Typical Hilton Garden Inn

Posted Jul 25, 2016
Pros: Clean, comfortable, friendly.
Cons: Elevator was very slow. Restaurant was a little slow with service, but not bad.
Location: Airport. Hotel is tucked in away from things, just a Subway and a Grill and Tavern nearby.
Front desk was friendly and quick. Room was clean and bed very comfortable. No complaints.
5 out of 5
by A verified traveler

Great experience

Posted Jun 17, 2016
Great place to stay and staff was friendly...top notched...shuttle service was very convenient.
2 out of 5
by A verified traveler from Jackson, MS

The hotel left much to be desired.

Posted May 31, 2016
Pros: Not much at all.
Location: Close to the airport.
I was greeted at the front desk by two young women and an older gentlemen. The two young women were obviously very happy to be employed...as they both gave me dirty looks without saying a word and then went back to their conversation. This occurred at least one other time when I went down to buy a drink from the "pantry." I literally had to ask which women was going to take care of my payment. I ordered room service for dinner that night and again it was ok, but nothing to write home about. The room was clean enough but on my second night there all of the coffee in the room was replaced with decaf only.
5 out of 5
by Tiffany from Stow

Hilton near Cleveland Hopkins

Posted Apr 28, 2016 on Hotels
Staff was friendly and room clean.
4 out of 5
by A verified traveler

Posted Apr 28, 2016 on Orbitz
Nice hotel and good access to airport and car rental
5 out of 5
by Dave

This traveler left a rating score only Posted Apr 27, 2016 on Hotels
5 out of 5
by Bob from Minnesota

stay here

Posted Apr 27, 2016 on Hotels
Awesome employees.
5 out of 5
by A verified traveler from Cleveland

A nice place to stay b/4 you fly home.

Posted Apr 15, 2016
I came, I slept. I left in the morning to fly home.
5 out of 5
by Peggy from Alger, Michigan

cleveland

Posted Apr 12, 2016 on Hotels
Our room was great and quiet... Very friendly place.
4 out of 5
by A verified traveler

Overnight to catch an early flight

Posted Apr 10, 2016
Pros: Clean, quiet, nice decor.
Cons: The tub stopped leaked and made a funny noise when not sealed.
This hotel is clean, nice, and quiet. No complaints. Check-in and -out were easy.