Ratings based on 289 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from Dallas

Not worthy of a Holiday Inn Name

Posted Jan 6, 2016
Dirty carpets Deadbolt did not work Mattress that you can feel the springs on
5 out of 5
Recommended
for Everyone
by A verified traveler

hospitible

Posted Jan 1, 2016
Pros: close to train
Location: somers diner, train station
shuttle picked us up from airport, staff showed us how to get to cleveland
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2015
Ok for one night stay, clean small room,staff was good, and they got us to the airport on time
1 out of 5
Recommended
for Couples
by Bruce from Rootstown Ohio

Stay eles were!!

Posted Nov 9, 2015 on Hotels
We were checking on for the night. I had booked my room a week ahead of time as my in-laws booked there room two days after us. We were both to get a king bed room. I was told they were sold out of the king bed rooms. I checked in two hours be four my in-laws and they still received the king room. I was told since I booked with hotels.com they couldn't assure me the king room. The man at the desk was very rude to us. We did go to the bar and get a snack and the were very nice in there.
2 out of 5
by A verified traveler

Posted Nov 9, 2015
Broken shower valve, mold in the bathroom ceiling, stains on the lamp shades.
3 out of 5
Recommended
for Families
by Amy

This traveler left a rating score only Posted Nov 3, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Posted Oct 30, 2015
Hotel was very close to the airport with lots of options for meals and entertainment nearby.
3 out of 5
Recommended
for Families
by Linda

Posted Oct 27, 2015 on Hotels
the room was clean and well appointed. the bed linen was sensational. the floor, however, was not. i didn't feel comfortable walking on the carpet without shoes.
4 out of 5
Recommended
for Families
by alan from Ontario

Hockey holiday.

Posted Oct 23, 2015 on Hotels
2 nights was very pleasant.
1 out of 5
by A verified traveler

NOT a Holiday Inn quality

Posted Oct 21, 2015
I choosed this hotel trusting in the Holiday Inn quality and was awful, it seams like it was a 1 star hotel and they only change their sign for one that says Holiday Inn. I you are paying for a Holiday Inn, you deserve to have the same quality.