Ratings based on 75 Verified Reviews

4.3 out of 5
81% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Near Airport

Posted Jan 4, 2017
Pros: I like the dinning room host very friendly. OH also the manger that check us out.
bed comfortable and quiet. The desk clerk that check us in was ok.
Comment from Hotel Management
Jan 5, 2017 by Mgmt, Hotel Management
Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Middletown Ohio

In town for BROWNS game

Posted Sep 20, 2016
Pros: Close to expressway but quiet. 15 Minutes from downtown
Location: Shopping, entertainment , restaurants
In town for Browns game. Could time and nice experience
Comment from Hotel Management
Sep 24, 2016 by Management, Hotel Management
Thank you for staying at the Holiday Inn Express Brook Park Cleveland Airport. We really appreciate all the kind words. Hope to see you back again soon as we continue to provide excellence in service and quality to our loyal guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brookpark, OH

Clean and comfortable

Posted Sep 18, 2016
The room was very clean and the bed was super comfy. I think the condition of the tub/shower is an indicator of how well a hotel maintains its rooms. Our tub/shower was immaculate. Very pleased with our stay!
Comment from Hotel Management
Sep 24, 2016 by Management, Hotel Management
Thank you for staying at the Holiday Inn Express Brook Park Cleveland Airport. We really appreciate all the kind words. Hope to see you back again soon as we continue to provide excellence in service and quality to our loyal guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Willowick, OH

Awesome Place!!!

Posted Sep 7, 2016
I was in town on business for one day and had booked the night at this hotel. It looked good in the pictures on Expedia, but it was even better in real life. The place looks brand-new, it's been renovated to be ultramodern and comfortable. The room was big, clean and practically set up. The bathroom was spacious and very clean. The bed was big and comfortable and the pillows were great! I can't remember the last time I had such a good night sleep! I will make a point to go to this hotel again when I'm in town. I fully recommend it to everyone!
Comment from Hotel Management
Sep 24, 2016 by Management, Hotel Management
Thank you for staying at the Holiday Inn Express Brook Park Cleveland Airport. We really appreciate all the kind words. Hope to see you back again soon as we continue to provide excellence in service and quality to our loyal guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice hotel close to airport

Posted Aug 28, 2016
Good sleeping and quiet. Very courteous hotel staff and nice breakfast.
Comment from Hotel Management
Sep 24, 2016 by Management, Hotel Management
Thank you for staying at the Holiday Inn Express Brook Park Cleveland Airport. We really appreciate all the kind words. Hope to see you back again soon as we continue to provide excellence in service and quality to our loyal guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2016
Stayed several times. Very clean and handy for my needs.
Comment from Hotel Management
Sep 24, 2016 by Management, Hotel Management
Thank you for staying at the Holiday Inn Express Brook Park Cleveland Airport. We really appreciate all the kind words. Hope to see you back again soon as we continue to provide excellence in service and quality to our loyal guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2016
Great place! Stayed just one night but they had fresh, warm cookies at check in and the complimentary breakfast wasn't bad!
Comment from Hotel Management
Sep 24, 2016 by Management, Hotel Management
Thank you for staying at the Holiday Inn Express Brook Park Cleveland Airport. We really appreciate all the kind words. Hope to see you back again soon as we continue to provide excellence in service and quality to our loyal guests.
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Posted Jul 5, 2016
Clean and comfortable (one night stay). Only negative was my room faced the road in front of hotel and it was noisy (even on 3rd floor).
Comment from Hotel Management
Sep 24, 2016 by Management, Hotel Management
Thank you for staying at the Holiday Inn Express Brook Park Cleveland Airport. We really appreciate all the kind words. Hope to see you back again soon as we continue to provide excellence in service and quality to our loyal guests.
3 out of 5
by A verified traveler from Milwaukee, WI

Adequate for an overnight with kids

Posted Jun 26, 2016
We like to stay at this chain, as the free buffet is convenient for our family. This location worked just fine, and we had a comfortable night's sleep. The decor in the very long hallway (we were far from the elevator) and in the rooms was "loungey" and could really use updating.
Comment from Hotel Management
Sep 24, 2016 by Management, Hotel Management
Thank you for staying at the Holiday Inn Express Brook Park Cleveland Airport. We really appreciate all the kind words. Hope to see you back again soon as we continue to provide excellence in service and quality to our loyal guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lancaster Countia Pa.

Nice Hotel was close to the Cleveland Clinic

Posted May 16, 2016
Pros: nice and small
Cons: N/A
Location: We did see the Rock & Roll Hall of fame.
When we checked in the lady at the front desk was very helpful with the local area. We had to cut our trip short do the a problem with a test at the Cleveland Clinic. Your staff did not charge for the night we did not use. I will use your hotel on my nest trip to your area.
Comment from Hotel Management
Sep 24, 2016 by Management, Hotel Management
Thank you for staying at the Holiday Inn Express Brook Park Cleveland Airport. We really appreciate all the kind words. Hope to see you back again soon as we continue to provide excellence in service and quality to our loyal guests.