Great location and accessibility!
Posted Jun 27, 2016 on Hotels
We stayed at this hotel last year and decided to stay again for a return trip to Cleveland. The price is good and we love the location. Unfortunately, I did notice a decline in the hotel since last year. The bathtub drain was really slow. The toilet would not stop running. The Wi-Fi was very slow and the AC was the loudest AC unit I have ever heard. It was so loud it was sleep disruptive. The staff were all great and very helpful. I would probably stay here again next year, but if the quality was the same it would be the last time.
Comment from Hotel Management
Jun 28, 2016 by Shawn F, Hotel Management
Thank you for taking the time to review your recent stay with us. I sincerely apologize that your stay was disappointing in comparison with your previous stay. Your comments will be addressed and it is our hope that you would choose to stay here again. I can assure you we will make every effort to make it the best stay possible!