Posted Jul 2, 2016 on Hotels
I was there for 3 days and stayed in a double room. The decor was lovely, granite counter tops gave the room a modern. My stay was pleasant even though I found some hair on the floor in the bathroom. The rooms in general were kept tidy. Room service was quick in catering to my needs and the clerks were friendly, very hospitable. My only gripe is that they should clean the floors near the pool and take out the archaic devices not in use. Overall, I would choose the Hyatt Place again.
Comment from Hotel Management
Jul 8, 2016 by Shawn F, Hotel Management
Thank you for taking the time to review your recent stay with us. I am pleased to see you enjoyed your stay. I do sincerely apologize for the issues with the bathroom floor as well as the pool. These will be shared with our Executive Housekeeper.
Please do keep us in mind for your next trip to the Cleveland area.