Ratings based on 504 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Nice property

Posted Aug 22, 2016
Pros: The hotel is very nice, rooms are clean, comfortable and quiet. Excellent buffet breakfast for a reasonable price too.
Cons: Nothing
Location: Rock and Roll Hall of Fame, Progressive Field (Baseball), Cleveland Browns football, Casino all close by.
We stayed here to visit the Rock and Roll Hall of Fame and attend a Cleveland Indians/Toronto Blue Jays baseball game. The hotel is very nice, rooms are clean, comfortable and quiet. Excellent buffet breakfast for a reasonable price too.
5 out of 5
by A verified traveler

Intercontinental Cleveland

Posted Aug 22, 2016
Pros: Clean and quiet. Excellent staff.
Location: Baseball at Progressive field and a visit to the Rock and Roll Hall of Fame.
Great property, clean, and quiet. Great buffet breakfast value.Close to Progressive field and Rock and Roll Hall of Fame.
4 out of 5
by A verified traveler

Cleveland Clinic Visit

Posted Aug 17, 2016
Pros: Very clean room.
Cons: Put a bottle of water in room for guests upon arrival.
Very clean hotel. Staff very service oriented and helpful. Just put a bottle of water in the room to have for the late night arrivals. Book was a nice touch.
4 out of 5
by A verified traveler

Cleanliness and comfort

Posted Jun 25, 2016
Except for one parking valet, the staff was so helpful and polite. The room was so clean, and the bed and bedding was comfortable. Great location if a clinic stay is needed for family member, but kind of far for a downtown experience.
5 out of 5
by A verified traveler

Posted Jun 17, 2016
Nice stay close to Cleveland Clinic. Not too busy. Large and comfortable rooms.
4 out of 5
by A verified traveler from Marietta, Ga

Great One Day Stay

Posted May 29, 2016
The staff was great with exception of the valet folks who seemed to not want to be bothered since they have to park the vehicles a block away. It's within driving distance to just about everywhere in Cleveland. I would go back if I need to go back to Cleveland.
4 out of 5
by Michael

This traveler left a rating score only Posted May 25, 2016 on Hotels
4 out of 5
by James from Waukesha

Posted May 22, 2016 on Hotels
Did not replace coffee and neighbors very noisy two nights in a row, banging foots till midnight
5 out of 5
by Patrice

This traveler left a rating score only Posted May 9, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 30, 2016 on Hotels