Ratings based on 498 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Cleanliness and comfort

Posted Jun 25, 2016
Except for one parking valet, the staff was so helpful and polite. The room was so clean, and the bed and bedding was comfortable. Great location if a clinic stay is needed for family member, but kind of far for a downtown experience.
5 out of 5
by A verified traveler

Posted Jun 17, 2016
Nice stay close to Cleveland Clinic. Not too busy. Large and comfortable rooms.
4 out of 5
by A verified traveler from Marietta, Ga

Great One Day Stay

Posted May 29, 2016
The staff was great with exception of the valet folks who seemed to not want to be bothered since they have to park the vehicles a block away. It's within driving distance to just about everywhere in Cleveland. I would go back if I need to go back to Cleveland.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 30, 2016 on Hotels
5 out of 5
by greg

This traveler left a rating score only Posted Apr 28, 2016 on Hotels
5 out of 5
by A verified traveler

Nice Hotel, walking distance to Cleveland Clinic

Posted Apr 27, 2016
Pros: Close to the clinic
Cons: Shuttle service. Waited 45 min. to be shuttled to Rite Aid. Hotel stay was for husband who was discharged from surgery and we needed scripts filled.
It was good. The staff was pleasant and accommodating.
1 out of 5
by A verified traveler

Bad hotel

Posted Apr 21, 2016 on Orbitz
I had very bad experience with this hotel, will not come again!
5 out of 5
by A verified traveler

Posted Apr 18, 2016 on Hotels
We were comfortable and felt safe in our environment.
5 out of 5
by Lonnie

This traveler left a rating score only Posted Apr 15, 2016 on Hotels
5 out of 5
by Veronica

This traveler left a rating score only Posted Apr 10, 2016 on Hotels