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Generally positive, but I was unhappy to walk into a staff b**ching session in the tiny lobby area. Two housekeepers were back and forthing about another persons unwillingness or incompetence to do the job. I don't think the public areas are good places for such discussions, at least not while customers ...
Booked this hotel thinking a concert we were going to was at the venue around the corner from the hotel... Oops, wrong hotel! Anyway, it was what I expected out of a Comfort Inn... No frills no thrills. Bed, Bathroom, and TV. It was perfect for a few hours to sleep. If we attend a show at the venue ...
Was only booked for one night, but Susie not only found me a location near by, when a cancellation came in, she contacted me so I could remain at her motel. I call that going above and beyond in servicing!
Great location! Close to the train which takes you downtown to Quicken Loans Arena and Progressive Field. So convenient and better than driving! The staff at this hotel were so pleasant and helpful!
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