Ratings based on 784 Verified Reviews

2.8 out of 5
50% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value for money

Posted Mar 18, 2017
Good location. Great value for money. Sleeping well Zzzzx
Comment from Hotel Management
Mar 20, 2017 by Shannon, Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveler from US

Posted Feb 16, 2017
They are rude and disrespectful!!! The front desk parson, Sherry, is a monster!!!
Comment from Hotel Management
Feb 28, 2017 by Manager, Hotel Management
This guest has been put on our Do Not Rent list with Expedia and all other third party's, due to her actions and behavior while staying with us . She has continuously made several reviews with expedia for our property, Although she has not stayed with us in some time. We have reported her several times, but no actions have been taken yet. Thanks, Management.
2 out of 5
by A verified traveler

Posted Feb 10, 2017
The hotel smelled like smoke. I did not have a smoking room.
Comment from Hotel Management
Feb 14, 2017 by Shannon, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
Recommended
for Everyone
by A verified traveler

Cool

Posted Jan 16, 2017
Bed was comfortable love the breakfast in the morning the tub needed to be clean with soft scrub there were dirty socks left from the previous great cable channels
Comment from Hotel Management
Feb 2, 2017 by Shannon, Hotel Management
Thanks for the review. - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
Recommended
for Everyone
by A verified traveler from LA

24 hour shuttle bus to airport +++

Posted Dec 20, 2016
Pros: Hotel staff pleasant and helpful. 24-hour van to airport. Nice lobby. Parking lot snow plowed. Very quiet location (can't hear planes or other).
Cons: Rooms need renovated.
Location: Close to gas stations, restaurants, airport. Safe location.
Good enough to crash and go ... we stayed here when it was 10 degrees outside so we knew the heater was gonna be slow to warm up the room. We checked in, turned on the heater and then returned about 4 hours later. The fridge worked when I plugged it in. My room was missing a microwave (my mother's room had a fridge and microwave), the coffee pot has never been cleaned (or it's just so ancient the stains don't remove), we had a room with 2 double beds and the set of sheets on the other bed were clearly older (fabric ball fuzzies from many washes), I couldn't get the hot water to work in the sink but it worked fine in the shower. We got two rooms for the price of one ... that was a surprise when I got there. I booked one room for 3 people, paid through Expedia and when we arrived, was told we had two rooms. My mom's room had a dirty towel and toothbrush in it. The place needs updated but hey, for about $40/night and a place to crash, it was good enough. Stoked that there is a 24-hour van to airport b/c we stayed there to be close to the airport.
Comment from Hotel Management
Jan 12, 2017 by Management, Hotel Management
we’ll work hard to fix the issue you experienced. Thanks for letting us know.
2 out of 5
by A verified traveler

No thanks

Posted Dec 16, 2016 on Hotels
Did not care for this hotel/motel at all
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
2 out of 5
by A verified traveler from cleveland

surprised, expected better from a Ramada

Posted Dec 15, 2016
Location: location was fine...price was fine but i guess you get what you pay for
the room heat was off when we arrived and after turning on the heater it took an hour to get to room temp blowing out warm air but the room was musty/mildew smelling...also took 5 minutes for hot water to get hot...1 of 2 towels looked used or not bleached enough
Comment from Hotel Management
Feb 2, 2017 by Shannon, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
by A verified traveler

Posted Dec 12, 2016
The room smelt like an ashtray. Had a cough from it when we left. Staff was nice
Comment from Hotel Management
Feb 2, 2017 by Shannon, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
2 out of 5
by A verified traveler

Posted Nov 18, 2016 on Hotels
The receptionist was away from the front desk when I landed at 9.30 pm. The reason - He was told to go to the airport to pick up his boss. I waited for 25 minutes in the lobby.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
by A verified traveler

Posted Nov 18, 2016 on Hotels
Comment from Hotel Management
Mar 20, 2017 by Management, Hotel Management
Thank you for the review. I am pleased to hear you enjoyed your stay with us. I hope to see you again soon. Thanks again, management.