Posted Mar 12, 2017
It was my first time staying at this hotel, and I will definitely be staying again. The location is beautifully placed in the Playhouse Square, but still easily accessible to the rest of downtown Cleveland. The staff- from the valet, front-desk staff, housekeeping and maintenance, to the entire staff of the wonderful restaurant and bar within the hotel. Everyone was exceptionally friendly, personal, and still very much professional. I wish I would have stayed another night, but look forward to my next stay.