Ratings based on 1,113 Verified Reviews

4.1 out of 5
79% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Reisterstown,MD

Posted Jul 18, 2019
I was looking for an inexpensive motel with free WiFi for an overnight stay. This motel exceeded my expectations in every way. I'd certainly stay here again if i travel through Spokane again.
Comment from Hotel Management
Jul 18, 2019 by Ray, Hotel Management
Thank you so much, Jim. We are delighted you found us and that your stay was a success. We look forward to having you back! Thank you.
5 out of 5
by A verified traveler

Posted Jul 17, 2019
Comment from Hotel Management
Jul 17, 2019 by Ray, Hotel Management
Super! Thank you very much for choosing The Madison Inn and for your 5 Star review. Our staff works very hard to give every traveler a great guest experience, and we believe "quality" should not have to cost an arm and a leg! We look forward to having you back. Thank you!
5 out of 5
by A verified traveler from Vancouver Canada

Posted Jul 15, 2019
Great stay, stuffs are very nice and good rooms, nice location
Comment from Hotel Management
Jul 15, 2019 by Ray, Hotel Management
Wonderful! Thank you so much for choosing The Madison Inn by Riversage, Kevin. We are so pleased you enjoyed our terrific staff, comfortable guest rooms, and convenient location. We hop to have the pleasure of serving you again in the future. Thank you!
2 out of 5
by A verified traveler

Posted Jul 15, 2019
Comment from Hotel Management
Jul 15, 2019 by Ray, Hotel Management
Thank you for choosing The Madison Inn by Riversage. I am sorry your stay was not up to expectation. Did you let the Front Desk know of your concerns? Our staff works very hard to give every traveler a great guest experience, and frankly we are not used to seeing scores as low as yours. We always want to hear from our guests: given a chance, we can almost always make it right. Please come back and try us again and let us know how we can earn 5 Stars from you on your next visit. Thank you!
3 out of 5
by A verified traveler

Posted Jul 12, 2019
Comment from Hotel Management
Jul 13, 2019 by Ray, Hotel Management
Thank you for choosing The Madison Inn by Riversage. Our goal is to give every traveler a great guest experience. Was there something we could have done to earn a higher score from you? Please come back and let us know how we can win a 5 Star review on your next visit. Thank you!
4 out of 5
by A verified traveler

Posted Jul 11, 2019
Comment from Hotel Management
Jul 13, 2019 by Ray, Hotel Management
Thanks for choosing our hotel. We are very pleased your stay was a success and hope to have the pleasure of seeing you again in the future. Thank you!
5 out of 5
by A verified traveler

Posted Jul 11, 2019
Everything was great, staff friendly, clean rooms, great breakfast. The only thing that was troublesome was parking. The spaces are tiny and it seems almost like there are not enough spots.
Comment from Hotel Management
Jul 13, 2019 by Ray, Hotel Management
Wonderful! "Clean" is our #1 guest comment. We are delighted you enjoyed our terrific staff and free hot breakfast. Sorry about the parking, however. When we run full, it can be a bit tight but we have a plan to improve on that. Please come back and see us again! Thank you.
4 out of 5
by A verified traveler

Posted Jul 8, 2019
Comment from Hotel Management
Jul 9, 2019 by Ray, Hotel Management
Thank you for selecting The Madison Inn by Riversage. We are very pleased your stay was a success and hope to have the pleasure of welcoming you back on your next trip to Spokane. Thanks again!
2 out of 5
by A verified traveler

Posted Jul 7, 2019
Comment from Hotel Management
Jul 9, 2019 by Ray, Hotel Management
Thank you for choosing The Madison Inn by Riversage. We are very sorry your stay was not up to expectations. What was it in particular that was not 100% satisfactory? It is our goal that you enjoy a great experience while you are with us, and our staff works hard to make that happen. Did you let Front Desk know of any concerns? Given a chance to fix things, we can almost always make it right. Please come back and stay with us again and tell us how we can earn 5 Stars from you. Thank you.
5 out of 5
by A verified traveler

Posted Jul 6, 2019
Nice Place good location. Good value. Quiet night's sleep.
Comment from Hotel Management
Jul 8, 2019 by Ray, Hotel Management
Super! We work hard to provide a quality hotel room without costing an arm and a leg. Thank you so much!