Ratings based on 129 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler from lebanon nj
Dirty bedsPosted Nov 2, 2015
Bed sheets full of hair.....had to redress both beds.....very disappointed....family refuses to book another stay.....
for Familiesby A verified traveler from Long Island
Perfect getaway night with kids.Posted Oct 26, 2015
Pros: Clean, Easy to find, very friendly, computer center with kids games and plenty of lounge seating.
I traveled with 5 kids and had a great time. Rooms were spacious and the pool was perfect size to supervise all the kids and finished the night with dinner in the café. The ENTIRE Staff was AWESOME. I would go back just because of them.
for Everyoneby A verified traveler from Pittsburgh, PA
Convenient locationPosted Oct 20, 2015
Pros: The location was excellent. Bed was very comfortable.
Cons: Mini fridge and microwave in the room. Maybe with some coffee or tea.
Good location if you're traveling as it is right off the highway. Very comfortable beds and a decent TV. Would have liked a little fridge to keep drinks/leftovers cold and possibly a microwave, but other than that it was nice.
for Everyoneby A verified traveler
Great place but staff was tough to work with.Posted Oct 12, 2015
Upon check in I was greeted efficiently & requested an additional hour stay the next to day to accommodate the next day's event I would be attending. Lauren said she'd make a note on the account. The room was clean and arranged nicely with a sofa and coffee table, aside from just a bed & desk. The bed was comfortable. Breakfast is not included unless it explicitly says so on your reservation. Just hit up starbucks in the lobby, but the wait was a full 5 minutes before a staff member showed up from the back kitchen (we could hear them moving pots and pans and such) When he did show up, he didn't even ACKNOWLEDGE that there was a line forming at the counter. He disappeared again - for another 5 minutes or so, then another man came from the back carrying dishes and serving people. When he did approach the counter there were no apologies. No explanation for why it took so long to get a coffee. Nothing. Then back in the room, at about 11.45, I get a knock on the door (despite my 'do not disturb' sign) and there's housekeeping asking me when I'm leaving. Check out is at noon. I told him I made arrangements when the front desk to stay and hour or so later. He said apologized and went on his way. Then the phone rang - front desk wanted to know why I was still in my room. Ugh. Overall, the service was pretty poor - but the place was nice.
for Everyoneby A verified traveler
Posted Sep 27, 2015
Liked it nice quiet and clean, close to Round Valley
for Everyoneby A verified traveler from orlando FL
Nice hotel for business or leisurePosted Aug 15, 2015
Room was clean and convenient to interstate. We were in town for a wedding so we didn't use amenities but they look nice. Bed comfortable only complaint the lighting in room for applying makeup is horrible. Thank goodness for the large window.
for Familiesby David
Posted Jul 14, 2015 on Hotels
Very nice hotel, highly recommended. Friendly desk customer service. The room had a wet dog smell, but that could have been that we were put in a handicap room. Otherwise a very nice hotel
for Familiesby RACHEL from Brooklyn ny
Posted Jul 11, 2015 on Hotels
Stayed for a baseball tournament. Hotel was great staff was nice
for Familiesby concetta
Posted Jul 6, 2015 on Hotels
Was a great stay
for Business Travelersby A verified traveler
Posted Jul 3, 2015 on Hotels