Free breakfast

Reviews of Hampton Inn Clinton

2.5 out of 5
Hampton Inn Clinton
16 Frontage Rd, Annandale, NJ

Reviews

8.2

Very Good

Rating 10 - Excellent. 376 out of 831 reviews" "
Rating 8 - Good. 257 out of 831 reviews" "
Rating 6 - Okay. 97 out of 831 reviews" "
Rating 4 - Poor. 59 out of 831 reviews" "
Rating 2 - Terrible. 42 out of 831 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ted

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfortable. People at the desk were helpful and friendly. The room had lots of AC for all my computer gadgets. They have hookups for electric vehicles - both Tesla and the Lv2 plugs. Good coffee and nice breakfast. 5 stars.
Stayed 1 night in Mar 2024

10/10 Excellent

max, plantsville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Val on Mar 8, 2024
Thank you for your response

10/10 Excellent

B

Stayed 1 night in Mar 2024

8/10 Good

Josephine

Stayed 1 night in Mar 2024

8/10 Good

Laura

Liked: Amenities, property conditions & facilities
Clean but a little rundown. The staff was efficient but seemed disinterested.
Stayed 1 night in Feb 2024
Response from Valerie on Mar 8, 2024
We appreciate your response

10/10 Excellent

Anjelin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Clean and safe.
Stayed 1 night in Feb 2024
Response from Valerie on Feb 6, 2024
Thank you for the awesome review. We look forward to your next stay with us.Thanks

10/10 Excellent

Mark

Stayed 1 night in Jan 2024
Response from Valerie on Feb 6, 2024
Thank you for staying with us

10/10 Excellent

Heather, Bloomfield

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the first time. It was really convenient for where we were going, reasonably priced, and dog-friendly. The hotel was very clean and nicely appointed. We'll definitely stay here again when in the area.
Stayed 1 night in Dec 2023
Response from Valerie on Feb 6, 2024
Thank you for choosing our location and we are happy to hear that you enjoyed your stay.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Valerie on Feb 6, 2024
Thank you for staying with us

4/10 Poor

Kim

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, not ideal for Pets
The hotel room was very clean and modern. A very comfortable stay. However I would strongly recommend people travelling with pets not to stay here. The hotel website, and Hotels.com advertises this place as $50 per accomodation/per stay. However once we arrived we were told that it was $50 per pet contradicting all of the websites. Tried to reason with the front desk staff but was told there was nothing they could do and the manager would look into it once they returned on Monday. We're from out of town and there was no follow up. If we knew we'd be paying $100 in pet fees, we would have stayed at another hotel.
Stayed 1 night in Dec 2023
Response from Pat on Dec 30, 2023
We are sorry you feel the way you do I would like to know if you informed anyone of your issue. We will look into your issue. We are sorry for what you endured during your stay as we hope you reconsider your decision and also the hotel is currently under renovation where our services will improve.

8/10 Good

Tammy

Liked: Cleanliness, staff & service, room comfort
It's been better
We have stayed here half a dozen times and usually it really good. This stay was just okay. Room was a little worn but clean. Fruit that was out in the eating area when we arrived was old. The worst was we needed to be on the road at 6am and we're going to grab breakfast, but it wasn't ready yet.
Stayed 1 night in Dec 2023
Response from Valerie on Feb 6, 2024
Hello,Thank you for the feedback, I am truly sorry for the inconvenience but, breakfast does not start until 6am, I hope you understand and your next stay please inform us of your early departure so we can accommodate your needs.

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this hotel on our way to New York City for a carnival cruise. We did not want to spend the night in New York City so this hotel was a perfect spot right off the highway. It's right next to a grocery store and a Walmart as well as a couple restaurants. I have no interest in New York City but if I ever return to that area I would stay here again
Stayed 1 night in Nov 2023
Response from Pat on Dec 21, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty nice and the location is very convenient.
Stayed 1 night in Dec 2023
Response from Pat on Dec 21, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No surprises...just what I like.
Stayed 1 night in Dec 2023
Response from Pat on Dec 21, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

8/10 Good

Anne

Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Pat on Dec 21, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort
Be wary of grab bars
Overall, the hotel was nice. Some construction going on. I requested a handicapped room due to balance issues. My bad impression came when I went to take a shower and grabbed the grab bar - and it gave way. Luckily, I didn’t fall but it didn’t leave me with a warm fuzzy
Stayed 1 night in Dec 2023
Response from Pat on Dec 21, 2023
I really appreciate you taking the time to share your survey of your recent stay. We are sorry about the bar in the room it is always our goal to meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities
Early checkin was facilitated!!!
Stayed 1 night in Dec 2023
Response from Pat on Dec 21, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

8/10 Good

Robin

Traveled with family
Liked: Staff & service, amenities
Great location for access to holiday events. Yes, the building has many signs posted stating it is under renovation, so I will excuse the "unwelcoming" front entryway. However, the rooms appear clean at first glance, but don't look too close. Evidence of insects behind the curtains and dust, cobwebs and trash in corners. They smell stale & the rugs are filthy which the brown and black print cannot disguise.
Stayed 1 night in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. We are currently under construction, and we apologize for the condition of the hotel, but our customer needs to understand it is for the purpose of bringing new and upcoming product to meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious, and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that we can meet your satisfaction in the future.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, right next to a small strip mall and a Cracker Barrel!!!
Stayed 3 nights in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

2/10 Terrible

Matthew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not know the building was under construction until we arrived at 12:30am in the pouring rain to see the main entrance fenced off. We were there 5 days and not one time was our room cleaned. No fresh towels, bed never made. Our second day was Thanksgiving so figured it was just that but no one came all weekend either. Creamer was sour. Only positive thing was our shower head had more water coming out the back than the front and they did fix it right away. Hampton Inn used to be my favorite place to stay. Always clean and consistent. I feel we are now being penalized for booking with hotels.com. When we asked for a receipt they said no because we booked with hotels.com. Well sir I handed my credit card to you!! What if there is something hinky?? Nothing from hotels in my email and nothing on their website until way later making issues much harder to solve. Honestly I think I am done with you both.
Stayed 5 nights in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. We are currently under construction, and we apologize for that, but our customer needs to understand it is for the purpose of bringing new and upcoming product to meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious, and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that we can meet your satisfaction in the future.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay over Thanksgiving holiday visiting family in New jersey. Nice breakfast. Ample parking very nice employees at this Hotel. Rooms very nice clean and spacious. Will return
Stayed 4 nights in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Alan, ashburn

Stayed 3 nights in Nov 2023
Response from Pat on Dec 21, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

8/10 Good

Sturgess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finishing up a remodeling project, but this is as nice of a Hampton Inn as I’ve been in. The room included a love seat and the common areas were exceptional.
Stayed 2 nights in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

8/10 Good

Carol, San Antonio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction. TV didn't work but I didn't report it. Went to bed early.
Stayed 1 night in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. We are currently under construction, and we apologize for that, but our customer needs to understand it is for the purpose of bringing new and upcoming product to meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious, and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that we can meet your satisfaction in the future.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful
Stayed 1 night in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Front entrance under construction. Needed signs directing guests.
Stayed 1 night in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

karen

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Front entrance closed and under construction.
Stayed 1 night in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Clean and reasonable price. Friendly staff
Stayed 1 night in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

6/10 Okay

Tukaram

Stayed 1 night in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. We are currently under construction, and we apologize for that, but our customer needs to understand it is for the purpose of bringing new and upcoming product to meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious, and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that we can meet your satisfaction in the future.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

8/10 Good

Kendra

Traveled with family
Liked: Property conditions & facilities
Overnight
Nice and quiet
Stayed 1 night in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Kim

Traveled with pets, Traveled with family
Liked: Amenities, property conditions & facilities
Hotel under construction
Stayed 1 night in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

4/10 Poor

Paul

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property was close to our wedding venue. We arrived in the middle of massive construction. The property appeared to be closed when we arrived with chain link fence around the entrance. Piles of debris in the parking areas and no discernible signage to direct to the office, We nearly left thinking they were demolishing the building. I peaked in a window and found that the check in desk was open and we checked in. At 6:00 am the next morning we were awakened by very loud beeping alarms and then severe pounding coming from the roof directly over our room. I thought they were again demolishing the building as we raced out of the room and into the hall ways. It turned out to be construction equipment and heavy sledge hammers being used on the roof. The noise and chaos continued for our entire four day stay. We were told the construction would not happen again on the first day but it went on all weekend.
Stayed 4 nights in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. We are currently under construction, and we apologize for that, but our customer needs to understand it is for the purpose of bringing new and upcoming product to meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious, and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that we can meet your satisfaction in the future.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Dylan

Stayed 1 night in Nov 2023
Response from Pat on Dec 21, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

2/10 Terrible

Charles

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Getting to the hotel was very difficult. There was construction staff could not tell us how to get around it. The police officer who was assigned to the construction was unable to assist. It took us an extra hour to get to the hotel because of a lack of information to help us with a detour. Once we got to the hotel there was also construction. It took us a while to find our way around the hotel. Due to the construction we could not use the regular enterance. We had to find a side door. Because of the construction the side doors were left unlocked all night which is Union the morning there was construction on the roof of the hotel. It was loud and woke us up. It was not a good stay. The staff was nice and did the best they could under the circumstances.
Stayed 1 night in Nov 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. We are sorry that you had a hard time attempting to get to the hotel, but the detour had nothing to do with our establishment. We are currently under construction, and we apologize for that, but our customer needs to understand it is for the purpose of bringing new and upcoming product to meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious, and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that we can meet your satisfaction in the future.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

D P

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Pat on Nov 4, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

suzanne

Liked: Property conditions & facilities
Great friendly breakfast staff, amazing breakfast. Comfy bed and great bathroom and water pressure
Stayed 1 night in Oct 2023
Response from Pat on Nov 1, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

8/10 Good

Amanda

Stayed 1 night in Oct 2023
Response from Pat on Nov 1, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Pat on Nov 1, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

4/10 Poor

Marcel

Stayed 1 night in Oct 2023
Response from Pat on Dec 3, 2023
I really appreciate you taking the time to share your survey of your recent stay. We are currently under construction, and we apologize for that, but our customer needs to understand it is for the purpose of bringing new and upcoming product to meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious, and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that we can meet your satisfaction in the future.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our room and the breakfast! It is so nice to have a hot breakfast!
Stayed 2 nights in Oct 2023
Response from Pat on Oct 19, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

4/10 Poor

Christopher

Traveled with family
Disliked: Amenities
Staff was generally fine especially the check out gentleman and the breakfast area gentleman. Attended a small function across the hall from the lobby. This function was very uncomfortable due to the heat which was unbearable and the lack of readiness by either the employees or contractors. Supplies not ready utensils not there, no butter for rolls and barely enough room for 35 people and the sign says maximum of 70 people allowed.
Stayed 1 night in Oct 2023
Response from Pat on Oct 19, 2023
I really appreciate you taking the time to share your survey of your recent stay. We are sorry for the disappointment of the event held at the hotel a loyal customer experience is appreciated, our goal is always to meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Audrey, Philadelphia

Stayed 1 night in Oct 2023
Response from Pat on Nov 4, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Hot Breakfast and the server was very attentive and provided excellent service. Disappointed that King room booked and ended up with a a Double room.
Stayed 1 night in Oct 2023
Response from Pat on Oct 27, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to have staff acknowledged and we thank you for mentioning the breakfast host . We apologize about the room type it is always our goal to meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Pat on Oct 19, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations.We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were.Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction. it was a little difficult to get into the building with all the machinery I did not like the welcoming staff, they seemed to be more concerned for their personal business than for greeting me. I waited at least 10 minutes to be welcomed and given the key to my room.
Stayed 1 night in Oct 2023
Response from Pat on Oct 11, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations. We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were. Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Pat on Oct 11, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations. We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were. Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

6/10 Okay

Linda

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Clearly there was some sort a renovation. There were workers and the ripped up lawn and rain made for muddy conditions. There also seemed to be a dog show in town because there were lots of dogs in the hotel. There was an odor in the hallways and someone was vacuuming at 7:30 at night. The hotel was extremely outdated and in need of much repair. Not a very nice vibe for the money spent.
Stayed 2 nights in Oct 2023
Response from Pat on Oct 11, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is always a pleasure to see a loyal customer share their experience by giving us a great score and us knowing that the hotel did meet our customers’ expectations. We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were. Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

6/10 Okay

Nancy

Traveled with family
Disliked: Cleanliness
Bug in the bathroom comforter was very heavy and itchy
Stayed 1 night in Sep 2023
Response from Pat on Oct 11, 2023
I really appreciate you taking the time to share your survey of your recent stay. It is very important to know how we perform and we are sorry if we let you down and did not meet your expectations. We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are satisfied as you were. Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort. Sincerely,

10/10 Excellent

Doran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was the construction going on.
Stayed 1 night in Oct 2023
Response from Pat on Oct 5, 2023
We would like to thank you for your positive survey.as we are under construction we want our guest to know that we are making the necessary changes where we can accommodate our guest with a new look opposed to being outdated. We appreciate you allowing us to serve your lodging needs and we hope to see you again in the near future